Sales & Service

Help Wanted: Elite Dealers’ Biggest Obstacle is Finding and Retaining Team Members

In the business world, it seems there is something that can be counted on, without fail, year after year. And that is the difficulty in finding and maintaining quality employees. Come to think of
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Road to Rhode Island: Marco Expands Northeast with Purchase of INNOVEX

Marco Technologies, a leading technology services provider, announced its acquisition of INNOVEX. Since starting in 1961, INNOVEX has become a leading provider of copiers/printers and business IT
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ACDI Energy Services Expands Electric Vehicle Charging Station Portfolio

ACDI Energy Services announced today the additions of Autel Energy and Lincoln Electric as manufacturer partners for its electric vehicle (EV) products. ACDI Energy Services is focused on adding
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Elite Dealer Challenges: Calling Audibles Sets Companies on the Right Track

December is always an optimal time for reflection, to ponder the good and bad, the gains and losses, the takedowns and bad beats that marked the year as it draws to a close. Not to be a Donnie
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CIT Rules it has Jurisdiction in Ninestar-DHS Case

The wheels of justice are turning slowly for Ninestar in its legal attempts to lift its placement on the Uyghur Forced Labor Prevention Act (UFLPA) Entity List by the Department of Homeland
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Confronting Challenges: Elite Dealers Share 2023’s Biggest Obstacles

This is easily one of my favorite features of the year, when we ask our Elite Dealer honorees that one question on everyone’s mind: What was the greatest challenge you experienced this year, and
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Datamax President Barry Simon Recognized as One of Arkansas’ 250 Most Influential Leaders

Datamax Inc. President Barry Simon has been named among the “250 Most Influential Leaders in Arkansas” for 2023 by the Arkansas Business Publishing Group, and as such, is featured in the group’s
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Selling Non-MFP Hardware: Some Tips from the Dealer Pros

In the spirit of the season, it’s time to put a bow on the November State of the Industry report on selling non-MFP hardware. Beyond talk tracks and vertical entry points, a number of these
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