Sales & Service

Chip Miceli, president of DPOE in Des Plaines, IL, discusses his most notable sale of the week. What was your most notable sale this week? Miceli: The Sharp PN-L702B 70” Electronic Touch Screen Read More

The other day I received an e-mail from Monte Jensen of KBA Docusys and a Print4Pay Hotel member on the West Coast. He was pretty excited because they were releasing a new color page model being Read More

Ray Belanger, president of Bay Copy in Rockland, Mass., reports on his big sale of the week. What was your most notable sale this week? Belanger: This week, we completed a large sale, a total of Read More

This week Frank Grasso, president of CEO of TGI Office Automation in Brooklyn, New York talks about his dealership’s big sale of the week. What was your most notable sale this week? Grasso: A Read More

Oh, how those of us in the dealer channel long for the days when the copier manufacturers sold only through dealers. For those not in the copier business that long, yes that was the case. If you Read More

In a year when the economy stunk, credit was denied more than it was approved. Add the fact that a tsunami, earthquake, nuclear catastrophe (all in Japan), and horrific floods in Thailand that Read More

This week, Reed Melnick, president of Nevill Imaging Solutions in Carrollton, Texas, talks about his dealership’s big sale of the week. What was your most notable sale this week? Melnick: Canon Read More

One of the trends we’re seeing in 2012-2013 is decreased paper page output, and movement towards an electronic mobile format. This trend is being seen throughout the industry; both Generation X Read More