Nuance expects several trends to drive growth for our business in 2014. First, MPS continues to grow and evolve, and is moving up the organization to the point where it is increasingly viewed as an IT management issue, not just a hardware issue. Specifically, IT administrators are beginning to understand that MPS doesn’t just drive hardware-related costs (i.e. printers and supplies), but also influences other areas of the organization including office processes where workflow optimization can significantly impact the bottom line.
The second trend we see builds off of the first: specific vertical markets will continue to optimize and refine their workflows to be more effective and cost-efficient. In the legal market, we see this with scanning solutions increasingly supporting key industry needs such as redaction and batch processing. Firms are also expanding capture use to integrate into their time and billing systems to manage costs and drive revenue. In healthcare, there is increasing demand from hospitals, clinics and other healthcare organizations to tie scanning solutions directly into their EHR systems to automatically populate patient records.
The third trend we see having an impact on our business is a little different in that impacts our organization, not our products. Increasingly, the deals we land are transitioning from smaller regional deals to larger global deals. This welcome growth in deal size and complexity is driving Nuance to dedicate time and resources to growing our organization in order to manage and support the needs of our customers. This trend is directly attributable to the success our partners and customers are experiencing with MPS and is not one we expect to change soon.
