Douraid Zaghouani
Xerox believes the more simplicity partners can bring to customers, the better. Staying connected and offering value-added services are basic techniques, but they are the most effective ways for dealers to grow their business in a very competitive marketplace.
Managed Print Services (MPS) is a value-add service that simplifies business, and represents the single greatest opportunity in the market. We expect to see 22+ percent CAGR in managed print from medium-sized businesses over the next two years. To address this growth, Xerox will broaden its print services portfolio with:
- Xerox Partner Print Services, a set of services and tools that give partners the flexibility to build their own branded capability while taking advantage of the training, services, supplies, software and technology support provided through Xerox.
- NewField IT consulting and software services, integrated with Xerox MPS, allow for even faster implementation. We can track usage patterns of document devices, so workplaces of all sizes are better able to monitor and manage the use of devices and overall print-related costs.
The convergence of print-centric and IT represents another challenge and opportunity in 2013. Many dealers are taking advantage of the market convergence and increasingly, partners don’t want to be limited to print-only conversations. To allow partners to expand their relationships and share of wallet, Xerox built a platform of cloud services to support partners’ move to IT.
To build on this opportunity, partners will see more sophisticated controller platforms that enable workflow solutions, mobile and security. By integrating Cisco and McAfee technology, for example, Xerox brings enhanced enterprise-level security and control to all users.
