Sales & Service

It all started yesterday afternoon, I had a call from the DM (decision maker) at one of my largest production accounts (three devices) that he received the wrong toner. It happens, none of us are Read More

Appointments, we love to have them, and we hate to have to prospect for them. Wouldn’t it be grand to wake up every day and have four appointments scheduled for each day of the week that Read More

Because of the bean counters in our office, we close our month early. Closing the month is not a bad thing, in fact by closing the month early, I now have two opportunities to garner end of month Read More

Back in the day, there were no automatic document feeders on copiers, just a platen (glass table) that you would place the original on, and then make the copy of the document. It was, as I called Read More

Fifteen stinking dollars!  That was all it took for me to get in on a $24K opportunity! If you’re a P4P’er (Print4Pay Hotel) member, you’re aware that once a week (Sunday Read More

After viewing the first Print Audit Insight Webinar a few months ago, I thought I would pick five existing accounts that I would approach and offer them a print analysis of their fleet. Over the Read More

Today, I had to do some research on the new HP PageWide XL 8000 system. For those of you that are not familiar with the HP PageWide XL 8000, plain and simply put, it’s a beast. It can print Read More

I need to make a long story short. A few years ago there was a slug of a copier salesperson/owner running around New Jersey selling equipment, doctoring leases, not returning equipment, not Read More