Waterbury, CT (Nov. 25, 2025) – SalesChain, the leading provider of purpose-built workflow automation tools for the office technology industry, is pleased to announce the addition of Kelly Hyde as customer success manager. Hyde brings nearly 17 years of industry experience spanning dealership sales, customer management, and large-scale CRM training.

Hyde spent the past 11 years with Compass/White Cup, serving first as a Regional Trainer and later as a Customer Account Manager. In those roles, she supported more than 200 customers, delivered training to thousands of end users, and conducted over 200 days of onsite instruction for dealers across 38 states and Canada. Her background also includes dealership experience as an MPS and equipment sales representative.

“We are excited to welcome Kelly to SalesChain,” said Tim Szczygiel, founder and president of SalesChain. “Her understanding of dealer workflows, combined with years of hands-on experience training sales teams and supporting customers, makes her an exceptional addition our team.”

Hyde’s decision to join SalesChain reflects her enthusiasm for the platform and its continued investment in innovation.

“I’ve seen firsthand how much dealers rely on their CRM and CPQ tools, and SalesChain is delivering a best-in-class experience,” Hyde said. “The platform’s integrations, quoting capabilities, and commitment to ongoing development make it an outstanding fit for the industry. I’m excited to support customers and help them get even more out of the tools they use every day.”

In her new role, Hyde will focus on strengthening customer relationships, providing training and support, and helping users maximize the value of SalesChain’s fully integrated CRM, CPQ, and workflow automation platform.

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About SalesChain
SalesChain is the premier provider of business workflow automation solutions tailored for office technology dealers. For over 20 years, we have empowered businesses with a purpose-built platform that streamlines sales, operations, and financial processes. Our fully integrated CRM, CPQ, and Business Intelligence solutions help dealers drive efficiency, improve collaboration, and accelerate growth. With a commitment to innovation and customer success, SalesChain delivers the tools dealers need to stay competitive in an evolving industry.