National Copy Cartridge has been providing quality U.S.A. remanufactured compatible laser and fax toner cartridges since 1993. NCC has become a leading provider of specialty compatible remanufactured cartridges specializing in Xerox and other NON-Hewlett Packard compatible products including: Lexmark, Dell, IBM, OKI, Samsung, Brother, Sharp, and Ricoh.
National Copy Cartridge has a 20 year history of manufacturing quality, high yield, refurbished specialty cartridges that other suppliers do not offer. After its recent acquisition, NCC moved to its newly remodeled 16,000+ square foot building in El Cajon, California, near San Diego. The new facility includes four changeable lines of refurbishing / remanufacturing area, servicing work area, clean room, testing room, staging area, semi-finished chip room, automated box packaging area, climate controlled warehousing, empties receiving, storage and processing area and administrative offices. Continual quality testing procedures include inspection and pre-testing of incoming materials, individual line testing and batch testing.
Jim Meyers, the new owner and President of NCC, has become the catalyst to create a new face and philosophy for NCC. With a senior executive management background in supply chain management & materials engineering at Intel Corporation, MEMC Electronic Materials and Southern California Edison, Jim brings a perfect fit of knowledge and hands-on ability to meet the challenges of being a provider of compatible products. While researching for an appropriate business to acquire that could maximize the value of his extensive international experience and knowledge of 6 Sigma and quality improvement techniques, Jim realized National Copy Cartridge created a perfect match.
Jim Meyers, President
Jim retained all of the NCC employees, some of whom had been with the company since its inception, as well as adding additional staff members to meet the demands of their growing remanufacturing, sales and empties brokerage. Jim Meyers explains his management style, “I am a firm believer in the importance of Safety & Cleanliness, Quality, Productivity and Ecological Sensitivity. It is essential to take care of each of your employees; we don’t do anything unless it is safe. We must make the best products possible for our customers and their clients. We must improve our efficiency in order to meet the competition of the global marketplace.” Jim’s overriding philosophy is that “distributors, resellers, MPS users and consumers insist that their aftermarket purchases provide legitimate cost savings and the cartridges must provide superior quality and high yield.”
Eco-Sensitivity is more than just a buzzword for all the members of the NCC staff. Chuck Somers, Production Operations Manager believes, “Our goal is to actually re-use more than we recycle and recycle more than we dispose of by other means. This is accomplished with an emphasis on never compromising quality as we maximize reuse. During the past 6 months NCC has reduced our dumped waste by over 66%. We have and continue to re-engineer our packaging to reduce the overall size of the box while improving product protection. This decreases dimensional size shipping costs with UPS, FedEx and other carriers.”
National Sales Manager Laura Olsen comments, “Through the use of UPS World Ship and now the addition of FedEx and the NCC customized accounting package, shipping information only has to be input one time, eliminating the chance of input errors caused by information having to be entered multiple times. Third party shipping information is stored for ease of repeated use. NCC’s focus is on wholesale buyers. We are not in competition for retail sales with our resellers. NCC has the ability to establish a buying and distribution strategy that fits each buyer’s needs.”
Laura continues, “ENX readers are invited to become part of the expanding history of NCC. New clients are always welcome. NCC caters to
those needing one cartridge, one dozen mixed boxes, a pallet or container full of specialty cartridges. Any size order is welcome. Blind drop shipping is always available. Ecologically sensitive, customized or standard packaging is available. Private label options are also welcome. Buyers may use their own UPS or FedEx shipping number for billing.”
Currently NCC is providing quality specialty remanufactured cartridges to:
• Wholesale distributors
• BTA and VAR channel resellers
• Printer services
• MPS providers
• Government and municipal distributors
All NCC remanufactured cartridges undergo a comprehensive quality control process including documented disassembly, cleaning, filling, component replacement and quality testing. Each cartridge refurbishment process is designed and engineered to achieve optimum page count and print performance. Every client can feel confident using the quality and yield of each NCC 100% post-tested remanufactured cartridge. Since moving the company to its new location, NCC first-pass yield loss has decreased by over 50% and an improved internal process continues to put focus on continuous quality improvement.
As well as providing quality and value, each remanufactured cartridge helps extend the sustainability of the earth by eliminating the need for thousands of empty cartridges that will lay dormant in landfills for hundreds of years. No petroleum by-products are used in the making of a remanufactured cartridge. NCC’s 100% U.S. remanufactured cartridges are a cost effective way to deliver safe, environmentally-friendly products.
President Jim Meyers explains, “NCC has an aggressive buying and selling program for genuine USA sold empties. We actively buy large lots of empties and just introduced an empty for credit program for our customers. We have the room and expertise to sort and resell products that do not fit into our remanufacturing needs. We actively encourage anyone in need of buying or selling empties to give us a call to discuss their empties situation.”
NCC offers bi-lingual, Spanish-speaking sales and customer service reps. Each representative receives ongoing and extensive product training on equipment and supplies and has immediate access to the ever changing availability of cross-referenced and compatible products. NCC also has certified technicians on staff for product technical support as necessary.
NCC is recognized by its customers as a valued business partner, which always supports their long-term buying needs for specialty cartridges. The growth of Managed Print Services has expanded the need to have easy access to a full line of Xerox and other NON-HP compatible products including: Lexmark, Xerox, Dell, IBM, OKI, Samsung, Brother, Sharp, and Ricoh.
NCC enables MPS dealers and resellers to have immediate access to specialty supplies for equipment that are not available from your current supplier. NCC makes it easier for the reselling/servicing dealer to be able to expand their product offering, without any need to increase their inventory. NCC provides easy access to cross-reference compatible products for a wide range of equipment.
Under Jim Meyers’ leadership, NCC is providing a new stability, quality control and expanding product line to its past, current and future customers. The new location and increased capabilities are providing NCC’s employees, customers and vendors a new consistency in the ever-changing compatibles market. The new NCC strength of purpose is offering an enormous level of comfort to the buyers and users of its products.u by Ronelle Ingram