Elite Dealers: Under $5 million

4 The Office
Pittston, PA
www.4theoffice.net

Year Founded: 2006
President/Owner: Carmen Pitarra
Number of Employees: 5
Primary Vendors: Xerox, HP, OneScreen, Formax, Lenovo
Primary Solutions Offerings: PaperCut, ECI Software Solutions, Axess
Primary Leasing Partners: Wells Fargo, PEAC Solutions
Approximate Yearly Revenue: Less than $5 million
Fastest-Growing Business Segments: Office furniture (150%), maintenance contracts (30%)
Biggest Accomplishment of the Past Year: 4 The Office welcomed a less fortunate high-school graduate to spend time working with the company while helping him better prepare for the outside world.

Why We Consider 4 The Office Elite:

• Web wonder. Owner Carmen Pitarra is putting the finishing touches on a completely overhauled website that will be a strong information resource for clients and prospects.
• Double down. A client with a pair of locations engaged 4 The Office on an agreement for a 40-unit placement that entailed MFPs, printers, smart boards and a wide-format machine.
• Familiar friend. Clients who partner with 4 The Office tend to stick around. The dealer has a number of 20- to 30-year relationships that have grown over the years.
• Local support. The dealer funds a number of youth programs in the Pittston area and also backs nonprofits and veterans organizations.

Allied Document Solutions & Services
Swedesboro, NJ
www.ads-s.com

Year Founded: 1994
President/Owner: Rob Richardson
Number of Employees: 11
Primary Vendors: HP
Primary Solutions Offerings: PaperCut
Primary Leasing Partners: GreatAmerica
Approximate Yearly Revenue: Less than $5 million
Fastest-Growing Business Segments: Managed print/equipment (22%)
Biggest Accomplishment of the Past Year: It was another year for record sales and profits at Allied Document Solutions & Services, which grew more than 20%.

Why We Consider Allied Document Solutions & Services Elite:

• Wider audience. The dealer became an HP-authorized wide-format provider, bolstering its value proposition for both clients and prospects.
• Significant sale. The year’s top takedown saw Allied Document Solutions & Services hammer out an agreement with a client for more than 1,000 units across 33 states.
• Youth movement. With many dealers nationwide struggling to develop the next generation of technical service professionals, Allied Document Solutions & Services added its fifth tech under the age of 30.
• Never forget. The dealer supports the People for People Foundation of Gloucester County, New Jersey, and its annual Wreaths of Remembrance program. Each year, the initiative sees volunteers lay wreaths on upwards of 4,000 graves at Gloucester County Veterans Memorial Cemetery.

EverWorx
Denver, CO
www.everworx.com

Year Founded: 1991
President/Owner: Scott Schnabel
Number of Employees: 12
Primary Vendors: Xerox, HP, Lexmark
Primary Solutions Offerings: Xerox, PaperCut, ECI Software Solutions
Primary Leasing Partners: U.S. Bank, GreatAmerica, DLL, PEAC Solutions
Approximate Yearly Revenue: Less than $5 million
Fastest-Growing Business Segments: Hardware (212%)
Biggest Accomplishment of the Past Year: Continued growth in EverWorx’s sales team was a catalyst for hardware sales climbing more than 200%.

Why We Consider EverWorx Elite:

• Traffic pattern. An investment in the company website helped EverWorx add more visitors via organic search results. The effort has enhanced its site’s visibility and improved the overall customer experience.
• Survey says. Strong, positive feedback is a measuring stick for the dealer’s success. It’s attributable in part to the company’s crackerjack operations and service teams.
• With honors. EverWorx was recognized by ColoradoBiz as one of the Top 200 Private Companies in the state. It’s also a Xerox Platinum dealer.
• No barriers. The company prides itself in fostering a collaborative work environment free of departmental silos. Its low degree of turnover has helped sustain a high customer retention rate.

Mid Ohio Strategic Technologies
Columbus, OH
www.bizmachines.com

Year Founded: 1979
President/Owner: John D. Hoskinson II (president/owner), Karen Hoskinson (vice president/owner)
Number of Employees: 20
Primary Vendors: Toshiba, Sharp, Kyocera, Lexmark
Primary Solutions Offerings: SentryFile, PaperCut
Primary Leasing Partners: GreatAmerica, U.S. Bank, DLL
Approximate Yearly Revenue: Less than $5 million
Fastest-Growing Business Segments: Hardware (20%), solutions (20%)
Biggest Accomplishment of the Past Year: Mid Ohio Strategic Technologies saw its bottom-line revenue spike behind a 15% increase in additional unit placements with existing accounts.

Why We Consider Mid Ohio Strategic Technologies Elite:

• Inbound magic. A concerted effort to optimize the company website and enhance the customer experience was undertaken. A third-party partner implemented a top-of-the-line SEO initiative and has begun laying the groundwork for expanding the dealer’s web presence and opportunities.
• Return engagement. A hardware agreement with a manufacturing firm two years ago continues to pay dividends for Mid Ohio Strategic Technologies. In the past year, a company-wide solution to manage printing was implemented, and the remaining machines from the previous vendor were replaced.
• High honors. The Conway Family Business Center recognized Mid Ohio Strategic Technologies with its Milestone Award for 45 years of excellence. The dealer was also named among the top women-owned businesses, per Columbus Business First and Columbus CEO. It’s also garnered the Platinum Partner Award from GreatAmerica.
• Home cooking. During the past 10 years, the dealer has partnered with Westerville Area Resource Ministry to provide Thanksgiving meals to those in need.

Premium Digital Office Solutions
Fairfield, NJ
www.premium-digital.com

Year Founded: 1998
President/Owner: Van Seretis (president)
Number of Employees: 15
Primary Vendors: Sharp, Konica Minolta, Lexmark, Brother, Formax, Culligan Quench
Primary Solutions Offerings: PaperCut, Ademero, ClearlyIP
Primary Leasing Partners: Wells Fargo, DLL, LEAF, GreatAmerica, Verdant Commercial Capital, U.S. Bank
Approximate Yearly Revenue: Less than $5 million
Fastest-Growing Business Segments: Print marketing/trade show (25%), A3 (18%), A4 (15%)
Biggest Accomplishment of the Past Year: Premium Digital Office Solutions launched a new division, Premium Pure Water, which provides bottle-less purified water coolers.

Why We Consider Premium Digital Office Solutions (PDOS) Elite:

• SEO solutions. Marketing its products and people has been a focal point for the dealer, with new wrinkles including how-to and Tech Talk videos, weekly email blasts and pictures of team members and clients to show the personal side of the company.
• Top takedowns. Premium Digital Office Solutions closed a deal with one of New Jersey’s largest non-profit organizations for A3 and A4 units. Its print division captured new marketing and trade show work.
• Business kudos. The dealer hauled down the Best of Parsippany Award in the Office Equipment category, as recognized by the Parsippany Award Program.
• All occasions. It’s true that PDOS loves a good party, whether it’s for Halloween, St. Patrick’s Day, the Super Bowl or a summer barbecue. Team members also look forward to the annual holiday party, complete with a white elephant gift exchange and dinner at a local restaurant.

Quality Imaging Solutions, Inc.
Concord Township, OH
www.quality-imaging.com

Year Founded: 2004
President/Owner: Michael Keenan
Number of Employees: 5
Primary Vendors: Konica Minolta, Sharp, Kyocera
Primary Solutions Offerings: Navitor, Discount Labels, DFS
Primary Leasing Partners: GreatAmerica, PEAC Solutions
Approximate Yearly Revenue: Less than $5 million
Fastest-Growing Business Segments: Net-new (15%), rentals
Biggest Accomplishment of the Past Year: Quality Imaging Solutions, Inc. enjoyed a 30% revenue increase over the previous year, sparked by new copier sales and service contracts.

Why We Consider Quality Imaging Solutions, Inc. Elite:

• Join in. Quality Imaging Solutions greatly appreciates whenever an existing client refers a prospect to the dealer. It’s celebrated with a personalized party at the client’s office. The gesture began as a pizza party, but it’s evolved into waffle parties, hot dog feasts and pasta-and-meatball celebrations. The customer, its family and friends, and even neighboring businesses are invited.
• Trust gained. Several years ago, a small local dealership was acquired following the passing of its previous owner, who had developed a faithful following among clients. Quality Imaging Solutions has worked diligently to earn those clients’ confidence and business, and now many of them have been renewing without the need to shop around.
• Close family. The dealer’s office boasts a relaxed, man cave-type vibe, including big-screen TVs, a “kegerator” and an incredible sound system. Tying it all together is Bailey, a cream-colored golden retriever who helps maintain a warm atmosphere.
• Community caring. Each year, Quality Imaging Solutions adopts a family to support with gifts and other donations. The dealer also participates in food drives and offers a scholarship through the local high school.