Peachtree Corners, GA (Feb. 11, 2026) — Milner today announced the promotion of Shannon Edler to vice president of administration. This appointment reflects Milner’s continued focus on operational discipline and infrastructure as the company expands into new technology and services markets.
As a modern business technology organization, Milner depends on strong administrative leadership to ensure consistency and drive effective execution across the company. Edler’s promotion aligns leadership with Milner’s broader strategy to strengthen systems, processes, and accountability while enhancing customer experience.
In her new role, Edler will oversee Milner’s administrative operations, with responsibility for contract and equipment auditing, systems accuracy, operational reporting, and cross-functional support. She will work closely with executive leadership, finance, operations, and service teams to ensure the company’s administrative foundation operates efficiently while supporting customer satisfaction and profitable performance.
Edler brings deep experience in business systems, process improvement, and enterprise software, including extensive expertise with e-automate, a leading ERP platform for office technology and services organizations. Her background in contract management, data integrity, and operational auditing has strengthened Milner’s ability to operate with accuracy and discipline at scale.
“Shannon’s leadership has strengthened the foundation of how Milner operates,” said Tom McMahon, president of Milner. “As our company continues to grow, her experience and operational discipline are critical to ensuring our administrative systems support speed, accountability, and scalable execution.”
“I look forward to stepping into this role and continuing to support Milner’s growth,” said Edler. “My focus will be on strengthening the systems and processes that help our teams operate efficiently, serve customers effectively, and execute with consistency as the business continues to expand.”
This leadership appointment reinforces Milner’s focus on aligning leadership with execution to support sustained growth and operational excellence.
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About Milner
Milner is a leading provider of office technology including print, document capture, and workflow solutions, managed print services, managed IT and security services, and secure digital workflow solutions. With a legacy rooted in reliability and service excellence, Milner partners with customers to modernize operations, protect critical systems and data, and drive measurable business outcomes. Milner supports customers based in Georgia, North Carolina, Florida, and New York while providing national support backed by a long-standing regional presence and a commitment to service excellence.
