Features

How TGI Transformed Itself into a Successful MPS Provider

If Frank Grasso, CEO of TGI Office Automation, could turn back the clock, he’d have hopped on that managed print services train sooner rather than later. Even though he missed the earlier train,
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2011 Industry Highlights

  As we wind down the year I thought it would be interesting to contact 52 companies from all segments of the office technology/imaging industry and attempt to get their perspectives on what they
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OKI/Agiliant Partnership Places the BTA Channel on the Fast Track to Managed Services

If anyone has any doubts as to OKI Data Americas commitment to the BTA channel, you can toss those doubts out the window based on this week’s announcement of a platform development agreement with
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Agiliant Helps Dealers Transition into Managed Services

It’s difficult enough for office technology dealers to successfully transition into managed print services, but once you add network and IT services to the mix, that combination has the potential
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bizhub Secure Keeps Konica Minolta Ahead of the Security Solutions Curve

Security has been a standard in Konica Minolta Business Solutions U.S.A., Inc’s bizhub MFPs from day one, while most other manufacturers offered it as an option. Having predicted future security
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A Peek Inside OKI’s Total Managed Print Portal

Sometimes you just need to go where nobody has gone before and that’s what OKI Data Americas has done with their Total Managed Print (TMP) Web Portal that expands their existing MPS program and
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KMA Dealer Council Meeting Signals a New Dawn for KMA

Early last month, Norihiki Ina, the new President & CEO of Kyocera Mita America met with the KMA Dealer Council for the first time since taking over the position. By all accounts, and more
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A Conversation with David Bailey of DocuLex

For the past 15 years DocuLex has been one of the industry’s premier document management providers with more than 1,000 customers using its Archive Studio content management software suite. If
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OFFIX, LLC: 2011 Elite Dealer

(Editor’s note: The following Elite Dealer profile was inadvertently omitted from the list of profiles we ran throughout the month of October. We apologize for the omission.) OFFIX, LLC
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The Xerox Approach to Data Security

With the office technology industry and end users concentrating more on document and information security at the device, it’s only natural that this is a major emphasis within Xerox. Despite the
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Let’s Talk about Tech AnyWare

You can’t keep James Davis, former president of Digital Gateway down. After Digital Gateway was acquired by ECi earlier this fall, rather than sitting back and taking it easy, he acquired Digital
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Agiliant Helps Dealers Bridge the Gap Between Managed IT and Managed Print Services

It’s difficult enough for office technology dealers to successfully transition into managed print services, but once you add network and IT services to the mix, that combination has the potential
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