Mobile capture and touchless processing are two trends that will drive growth for Kofax in 2013. The vast adoption of BYOD and consumers’ growing reliance on mobile devices are leading to innovations that integrate image perfection technology with cameras within mobile devices. Industries such as financial services, insurance and transportation logistics will start incorporating mobile capture capabilities within their information-intensive processes to better engage with customers and obtain information at the point of its origin.
Additionally, touchless processing is gaining momentum as an intelligent and accurate method for ensuring the right information from documents are automatically captured and associated within ECM solutions. The burden of keying information is removed from the user, and the number of keying errors is significantly reduced.
The imaging and capture industry is perceived to be a mature technology—that couldn’t be farther from the truth. Document imaging has become a critical component to capture-enabling a powerful business process management systems within large enterprises. In the Forrester Multichannel Capture Wave, analysts noted, “In the next five years, capture will incorporate advanced analytics, mobile solutions, BPM and case management, and stronger integration with enterprise production platforms.”
Kofax partners and resellers/dealers are an integral part of our success. We will continue to offer training for Kofax solutions throughout the year and at Transform 2013 this March. Feedback is also critical to our solutions innovation. Kofax values dealers’ input on new integration strategies and challenges and work with them to resolution. Recognition is another important part of our relationship with our partners, customers and dealers, and we’ll recognize excellence in enterprise capture management at the Transform 2013 Awards ceremony in March. We encourage dealers to submit nominations on successful implementations they spearheaded during 2012. More information about the awards can be found at www.kofax.com/transform/awards.asp.
