Difference Makers

Remember the film “What Women Want,” in which actor Mel Gibson miraculously taps into the minds of all females, becoming privy to all their thoughts? The 2000 movie saw a companion sequel, “What Men Want,” in 2019, reversing the roles with Taraji P. Henson as the protagonist who Read More

Kelly Moran thinks back across his 36-year career, all spent with the Gordon Flesch Company (GFC), and fondly recalls the first time he qualified for the annual quota trip, sort of a precursor to the ubiquitous president’s club. It was 1987, and hitting the magical number Read More

How long has Glenn Elbin of Doing Better Business plied his craft in the technical service space? He debuted in 1984, the same year that the first personal computer, the Apple Macintosh, was released. That year also saw the first consumer cellular phone, courtesy of Motorola. Read More

Tim Renegar remembers the 1970s fondly. It’s the decade that kicked off his career selling roll-fed, coated paper copier machines (plain paper machines were still on the horizon). In fact, Renegar’s first-ever cold call led to a demo and eventually a sale, and he found a niche Read More

It’s been many years since Marta Stylianou attended a global Canon management seminar in Tokyo. It afforded her the opportunity to learn from each business unit at Canon Inc., while enabling her to meet other Canon managers from around the world, learn their stories and absorb Read More

Somewhere in the offices of Epson, or perhaps in the man cave at his home, Elliot Williams is bound to have a poster of MacGyver, the clever, cunning, brilliant tactician and master of improvisation who could be counted on to save the day due to his resourcefulness. Williams Read More

In the most simplified of terms, a copier tech, like a physician, is tasked with discovering pain points and rectifying them. That’s about where the comparison ends. On the former count, there’s no give and take during the troubleshooting phase, just alert lights and error codes. Read More

It’s been 25 years since Thomas Fimian brought his family to the United States from Switzerland. Ever since he was a child, Fimian hoped to one day own his own business, and in America, he saw the genesis of an opportunity to put those dreams into action. The choice wasn’t all Read More

At 6-4 and 215 pounds, John-Austin Shepard had the perfect frame as a baseball relief pitcher. He boasted a mid-90s fastball and a slider, an ideal combination for a closer. In fact, Shepard fanned future New York Yankees star Aaron Judge twice in one game while playing in the Read More

In a career that spans more than 20 years, Pamela Feld has taken some twists and turns in the office dealer space, from supplies and service to IT and now cybersecurity. The CEO of Triumph Technology Group has reached two conclusions along the way: there is ample business to be Read More

Amped to the hilt with adrenalin, perhaps a byproduct of cardio workouts as a lifelong soccer player, Matt Kochanowski exudes energy. As product manager for Epson’s Business Imaging unit, this is certainly an asset. Six years into his career with the manufacturer, Kochanowski Read More

The office technology industry wasn’t quite what Nicole Miceli had in mind when she graduated from the Illinois Institute of Art in Schaumburg. But after a four-month stint in a graphic design internship, Miceli wanted to cultivate other options. Getting into sales may have been Read More

If you peruse the list of ENX Magazine’s 2021 Difference Makers (and it’s our largest yet, at 84 honorees), you will find many tales of imaging industry men and women who have logged 20 to 30 years and more. Their passion for sales and service has enabled them to find a home in Read More

It was around this time last year when our industry, and indeed the world, began to wrap its arms around the notion that the pandemic was not only real, but poised to be a long-term fixture in our lives. To date, nearly 31 million Americans have contracted COVID-19, and more than Read More

It’s time to turn off Netflix; you’ve seen everything of interest and there’s no point in reliving “Game of Thrones” or scanning for any episodes of “The Big Bang Theory” that you might have missed. You’ve printed out all the photos from your phone and arranged them by year in a Read More