June 22, 2016

The mid-Atlantic has more than its share of office technology dealers, but none are growing as fast as Philadelphia-based KDI. Rick Salcedo, KDI’s CEO, founded the company in 1988 as a service organization, and service has remained at the core of the business as it has expanded. Read More

While untold numbers of print and imaging businesses are saving money these days by moving to the cloud, IT experts say these companies need to ensure that their cloud contracts include ironclad legal protections. Otherwise, they’ll suffer an uncertain future. “Look at the news Read More

In today’s evolving industry, managed services are an increasingly important—some would say critical—offering for dealers who’re looking to stay competitive and expand their services in the recurring revenue business model. For the last several years, one of the leading companies Read More

Providing managed IT services has been a boon to many office equipment dealers. In some cases, it has even saved the business as demand for printer and copier sales and services decline. It’s a natural fit, because supporting networked printers and copiers gives dealers insight Read More