2012

BEI Services has been in the business of helping companies reduce costs and improve performance for 18 years. We are the world’s only source of copier, printer and service department benchmarking! Let us show you what GOOD looks like. Contact us today for your FREE analysis and 2 Read More

Last week I had the good fortune to travel to Lexington, Kentucky for a Lexmark press/analyst briefing. In case you’re not aware I fit squarely into the press category and that’s the way I like it. There weren’t any major revelations as far as new products introductions, but the Read More

For those of you who still believe cost-per-copy with break-fix and toner service is the end all be all of managed print services, brace yourself. I’m about to go to a place that only a select few, tried and true, seriously successful MPS providers have been. To understand this Read More

There’s a lot going on in The Week in Imaging this week and we’re going to get right down to it, but first the big news of the week and that’s the announcement that Toshiba has partnered with Adobe to launch Adobe LeanPrint, a desktop print optimization software that reportedly Read More

It’s not often that you find a feet-on-the-street sales rep blogging about the industry and in a way that gets people to notice. I’ve been noticing for a number of years now and I can’t help but be impressed at the prolific postings of Art Post on his Print4Pay Hotel MFP Read More

This week Erik Crane, president of Copy Products, Inc. in Springfield, MO shares his dealerships most notable sale of the week. What was your most notable sale this week? Crane: Earlier this week we wrapped up the sale and installation of 15 Toshiba monochrome and col Read More

Do you feel that you’re a top notch solutions and MFP sales rep? Do you consult more to the end user and then let the customer buy from you? Are you consistently producing print/document assessment reports for customers that have and instant ROI? Do you want to add more Read More

BEI Services has been in the business of helping companies reduce costs and improve performance for 18 years. We are the world’s only source of copier, printer and service department benchmarking! Let us show you what GOOD looks like. Contact us today for your FREE analysis and Read More

  Earlier this week I had an opportunity to chat with Frank Mallozzi, EFI’s senior vice president of worldwide sales & marketing about the company’s consistent growth, recent acquisitions, relevance to the independent dealer channel, and about some of the introductions Read More

What a crazy week. Monday and Tuesday I was in Lexington, KY visiting Lexmark for a press briefing. I’ll have details on that trip week. Then back to the office on Wednesday for a litany of interviews, including this week’s interview with Frank Mallozzi, senior vice president of Read More

This week Frank DeGeorge, general manager, strategic services at Impact Networking, LLC in Waukegan, IL talks about his dealership’s big sale of the week. What was your most notable sale this week and who bought it? DeGeorge: A DocuWare solution to track products for a company in Read More

We’ve all read the hype about managed print services. Some of us have embraced it and some of us have tried it and stated it’s not for us. But did we ever think about managing the scanned documents? I sell “down the street”; hardware has always been my Read More

You might have wondered how Twitter could be of value to your dealership. Unfortunately, I won’t be able to share with you any one silver bullet that will sell you on the value of Twitter for your business. However, I can certainly give you some very specific benefits that Read More

Now that we’re well into 2012 and a whole new era in communications, it’s difficult to believe how much things have changed.  It’s almost hard to remember what is was like to do business without fax machines, cell phones, PDAs and a computer on everyone’s desk. Or when there was Read More

Following are highlights from the big and small news stories for March: NPRN and NPSA Enter into Reciprocal Service Agreement March 27 – The National Print Repair Network (NPRN), currently providing printer service delivery across the United States, and the National Print Read More