Between the Lines: Got Solutions?

Last Thursday morning I’m having breakfast at the Kyocera dealer meeting and a dealer who I’ve known for years, and who isn’t afraid to tell it like it is, says, “the truth is 80 percent of the people out there don’t need solutions.” 

I’ll let you think about that for a moment.

Time’s up, is that an accurate assessment or not?

I’m just a bystander in all this since I’m not out in the trenches and never have been, but I figure he’s probably not too far off, especially when it comes to clients in small and midsize organizations.

Agree or disagree with the statement, solutions are here to stay and that’s why next month I’m going to be presenting “The Top 40 Solutions & Services That Should be on Every Dealer’s Radar.”  You can help by e-mailing me a comment or two about the solution or services organization that have helped you win business and add value to your hardware offerings and why. E-mail your comments to scott@theweekinimaging.com.

New content this week includes:

  • My Top 10 Take Homes from the 2012 Kyocera Dealer Meeting
  • After Hours: West Point’s Ray Loisel
  • Art Post Reviews the Ricoh MPC4502
  • What Did You Sell This Week?
  • Apps in Action: BEI Services at Thermocopy

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Scott Cullen
About the Author
Scott Cullen has been writing about the office technology industry since 1986. He can be reached at scott_cullen@verizon.net.