Continuum Extends Managed IT Services Internationally with New European Headquarters

Top Managed Services Provider Sales Leader, Paul Balkwell Joins Continuum as European Sales Director

BOSTON and LONDON, Oct. 28, 2014 – Continuum, the industry’s only channel-exclusive provider of fully integrated managed IT services solutions, has extended its managed IT services internationally, opening a European Headquarters office in the Thames Valley region of England, a growing technology hub outside of London. Paul Balkwell has joined the company as European Sales Director, responsible for driving revenue growth through its current Managed Services Provider (MSP) partners as well as through the recruitment of new partners in the region. He was previously Director and UK General Manager at Micropoint Managed Services, a highly successful MSP that was recently acquired and was one of Continuum’s leading MSP partners in the UK for more than a decade.

“We are excited about our expansion into Europe and even more excited about Paul Balkwell leading this important initiative for Continuum,” said Mark Connolly, Vice President of Sales at Continuum. “Paul was the sales leader for an extremely successful MSP in the UK for several years, so he is well equipped to support the growing demand of Continuum managed IT services in the region. The rapid growth of our large MSP partner base as well as signing on so many new partners over the last year has led to our expansion into Europe.”

With over 22 years of experience in IT, Paul Balkwell has built successful growth strategies for managed IT services, systems integration and software solutions. Most recently, he was Head of Managed IT Services at IP Integration in the UK. He was also New Business Sales Manager at Business Relations International for several years. He has been instrumental in the set up and delivery of multi-million dollar recurring revenue managed services business and has delivered complex multi-year IT services to both the public and private sectors, SME and enterprise. He has successfully built sales revenue organically and through acquisitions.

“Continuum has experienced significant growth in Europe, and we continue to focus on our channel partners as they support the growing demand for managed IT services throughout the region,” said Paul Balkwell. “Building this commercial and technical resource in Europe allows us to provide better services and support to local partners.”

Paul is presenting at the Computer Troubleshooters UK National Annual Conference on Saturday, November 1 – Sunday, November 2, 2014 in Staffordshire, UK. He is discussing Continuum’s plans for Europe, what’s available to UK partners and the company’s product roadmap. He is joined by Iain McLeod, Owner of Computer Troubleshooters, the largest international network of locally owned and operated IT service franchise offices. Paul is responsible for building the Continuum team in Europe.

The new European headquarters are located at Venture House, 2 Arlington Square, Downshire Way, Bracknell, RG12 1WA. Contact by email: or phone: +44 (0) 1344 742 875. For more information, visit:

About Continuum Managed IT Services

Continuum is the technology industry’s only channel-exclusive provider of fully integrated managed IT services, allowing its Managed Services Provider (MSP) partners to maintain both on premise and cloud-based servers, desktops, mobile devices and other endpoints for small-and-medium-sized businesses. Continuum’s SaaS platform enables MSPs to efficiently backup, monitor, troubleshoot and maintain clients’ IT infrastructure from a single pane of glass, all backed by an industry–leading network operations center (NOC) and Service Desk. MSPs leverage Continuum’s pay-as-you-grow business model to scale IT services without committing to long-term contracts and to reserve in-house staff for strategic initiatives. The company employs 800 professionals worldwide, supports over 3,500 partners and monitors over half a million endpoints.

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