Continuum Releases Case Study on Arvig – One of the Nation’s Largest Independent Telecommunications and Broadband Providers – Expanding Services Offering with Continuity247
BOSTON – Nov. 1, 2016 – Continuum®, the only channel-exclusive IT management platform company, released a case study on Minnesota-based Arvig, one of the largest independent telecommunications and broadband providers in the nation, adding managed IT services, including backup and disaster recovery (BDR), to its services offering. Arvig leverages Continuity247®, Continuum’s fully-managed BDR platform supported by its industry-leading Network Operations Center (NOC) with more than 700 technicians resolving thousands of alerts, 24x7x365.
“We wanted to be able to offer as many solutions as possible and strengthen our customer relationships, and managed IT services help us to do that,” said Michael Baso, Product and Business Development Supervisor at Arvig. “When we found Continuum, we were just blown away. Once we saw how robust and in-depth the platform is and how easy it is to manage, we were sold. Continuum provides us with all of the tools we need to handle anything that gets thrown at us.”
Arvig first partnered with Continuum in February 2015 and has experienced impressive growth along with the ability to offer a greater variety of solutions and support to their growing customer base.
With features like block-level backup, offsite replication and full disaster recovery support, Continuity247 helps Arvig deliver true business continuity and peace of mind to clients. It didn’t take long for the company to start seeing positive results. Arvig’s customers no longer have to deal with backup issues and they have stopped having chronic lags on their networks. Arvig has also had scenarios where customers’ machines have gone down, and thanks to Continuity247, they were able to completely restore them.
Having access to technical support personnel, tools and monitoring from Continuum – whether it’s NOC technicians or frontline Help Desk staff – allows Arvig to execute and focus on its core business priorities with ease.
For more information on Continuity247, visit: www.continuum.net/continuity247.
For more information on the case study, “Continuum’s Continuity247 Platform Helps Arvig Add Business Continuity to its Growing Managed IT Services Portfolio,” visit:
Established in 1950, Arvig has grown from small family-owned East Ottertail Telephone Company into one of the largest independent telecommunications and broadband providers in the nation. Over the past 65 years, the company’s leaders have been progressive risk-takers, shepherding the company’s growth by continuously reinvesting in technology and network operations. Today Arvig serves 9,000 square miles—from Moorhead to Rochester and Duluth to Marshall. For more information, visit: www.arvig.com.
Continuum is the only channel-exclusive IT management platform company that allows its Managed Services Provider (MSP) partners to maintain both on premise and cloud-based servers, desktops, mobile devices and other endpoints for their small-and-medium-sized business clients. Continuum’s SaaS platform enables MSPs to efficiently backup, monitor, troubleshoot and maintain clients’ IT infrastructure from a single pane of glass, all backed by an industry–leading Network Operations Center (NOC) and Help Desk. The company employs more than 1,300 professionals worldwide, monitors more than 1 million endpoints for its 5,800 partners including MSPs servicing more than 60,000 SMB customers and web hosting providers protecting more than 250,000 servers worldwide with Continuum’s R1Soft product line. The company established the Continuum Veterans Foundation, a nonprofit organization providing financial support to charities focused on helping veterans find jobs in IT. For more information, visit https://www.continuum.net/ or https://www.r1soft.com/ and follow on LinkedIn and Twitter @FollowContinuum.