{"id":260,"name":"Paul Dippell","url":"","description":"Paul Dippell is founder and CEO of Service Leadership, Inc. a leading solution provider consultancy firm, and publisher of the Service Leadership Index of Solution Provider performance, the industry\u2019s broadest and deepest operational and financial diagnostic service. Additionally, Service leadership advises leading global IT manufacturers on channel management and strategies, and SMB and mid-market customer product and services strategies. He brings more than 25 years of experience building, running, acquiring and integrating IT solutions companies. He is often a featured speaker at IT solutions industry events on the topics of successful channel business model strategy and operations.\r\nPrior to founding Service Leadership in 2001, he established the IT solutions vertical for USBX Advisory Services, a leading mid-market mergers and acquisitions advisory firm. At All Covered, the largest provider of IT services to small businesses nationwide and a leading consolidator in the sector, Dippell was vice president of mergers, acquisitions and integration, responsible for successfully acquiring and integrating more than 15 IT services companies in 18 months. As vice president of managed services at Xerox Connect, he was responsible for serving Fortune 500 customers worldwide, while simultaneously serving as vice president of the south central region. Before Xerox, Dippell was at CompuCom for seven years, becoming vice president of service operations consulting for the multi-billion dollar IT solutions provider.","link":"https:\/\/www.enxmag.com\/twii\/author\/paul-dippell\/","slug":"paul-dippell","avatar_urls":{"24":"https:\/\/secure.gravatar.com\/avatar\/c0ba7b090ad8e820b9343d490c6f0f79?s=24&d=mm&r=g","48":"https:\/\/secure.gravatar.com\/avatar\/c0ba7b090ad8e820b9343d490c6f0f79?s=48&d=mm&r=g","96":"https:\/\/secure.gravatar.com\/avatar\/c0ba7b090ad8e820b9343d490c6f0f79?s=96&d=mm&r=g"},"meta":[],"_links":{"self":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/users\/260"}],"collection":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/users"}]}}