{"id":8390,"date":"2014-08-01T17:05:59","date_gmt":"2014-08-01T21:05:59","guid":{"rendered":"http:\/\/www.enxmag.com\/twii\/?p=8390"},"modified":"2014-10-25T17:11:13","modified_gmt":"2014-10-25T21:11:13","slug":"turbon-usa-a-40-year-history-of-quality-imaging-supplies","status":"publish","type":"post","link":"https:\/\/www.enxmag.com\/twii\/business-profile\/2014\/08\/turbon-usa-a-40-year-history-of-quality-imaging-supplies\/","title":{"rendered":"Turbon USA: A 40+ Year History of Quality Imaging Supplies"},"content":{"rendered":"

\"turbon_logo\"Turbon USA has been a worldwide leader in the manufacture and distribution of imaging supplies for more than 40 years<\/strong>. Over the years Turbon USA and its parent, Turbon AG, have operated under various names, but no matter what name, the same focus on quality and customer satisfaction have been hallmarks of the company.<\/p>\n

With Turbon AG\u2019s acquisition of International Laser Group (ILG) late last year, resellers now have access to an even broader range of inventory across the country through five distribution points.\u00a0 For Turbon USA\u2019s larger stocking dealers who do not require a greater level of distribution services, Turbon\u2019s main distribution points in Pennsylvania and Southern California meet those needs. From any ILG distribution point, resellers can count on same day shipping with two-day ground coverage.<\/p>\n

History Lesson<\/strong><\/p>\n

A long, rich history and experience in manufacturing imaging supplies is why resellers continue to depend on Turbon USA for high quality remanufactured monochrome and color laser toner cartridges.<\/p>\n

Turbon originally began as an injection molding company and was the primary parts supplier to most of the world\u2019s impact printing technology manufacturers. In the early 1990\u2019s it entered the finished goods market in the USA with the acquisition of Curtis Young Corporation, a company originally founded in 1953. The company operated as Curtis Young under the Turbon Group umbrella until the early 2000s when it began operating as Turbon USA.<\/p>\n

Although most resellers are familiar with Turbon USA and have done business with them for years, Charlie Antell, Managing Director, North America, acknowledges that some smaller and newer distributors and dealers may still be discovering the value of doing business with Turbon USA for the first time. For those who are familiar, Antell says, \u201cWe\u2019re known for our consistent high quality and our competitive prices.\u201d<\/p>\n

\"turbon_leader\"<\/a><\/p>\n

A Strategic Business Partner<\/strong><\/p>\n

\"ilg\"What separates Turbon USA from other suppliers is that they prefer to work with the right partners. \u201cWe\u2019re careful in who we sell to,\u201d explains Antell. \u201cWe\u2019re not trying to be all things to all customers. We stick to our business model and our core competency, which is high-volume manufacturing and custom production.\u201d\u00a0 In addition to providing custom packaging, Turbon USA offers three brands, dependent on a customer\u2019s needs, including the IBM branded offering.<\/p>\n

Who makes a good partner for Turbon USA?<\/p>\n

\"turbon_group\"\u201cA company with good controls over their forecasting and pipeline,\u201d responds Antell. \u201cWe want to produce high volumes for those customers and provide them with the best possible product. We depend on our strategic customers to provide us with that information, and in return they receive quality products at competitive prices.\u201d<\/p>\n

No wonder many of those customers are high-volume and stocking resellers. For those who require a stockless model or higher level of distribution, ILG handles that model.<\/p>\n

Dealers and distributors who end up partnering with Turbon USA keep coming back for more because of the great service and their knack for proactively taking the initiative to work closely with their customers. \u201cWe work closely with our customers\u2019 planning teams and we spend a lot of time working with our customers in the field helping them grow their business,\u201d says Antell. \u201cThat\u2019s an advantage of having fewer, more strategic customers.\u00a0 Turbon and our business partners listen to our customers and we respond to their needs.\u201d<\/p>\n

For those dealers and distributors who are a good fit for Turbon USA, Antell believes it\u2019s important they understand the various distribution capabilities available to them because for many years Turbon Group focused on mid to large-size dealers that were also stocking dealers. \u201cTurbon probably wasn\u2019t known as a company that provided the services a small to midsize dealer would need,\u201d states Antell. \u201cThat\u2019s not the case anymore, particularly with our partnership with ILG.\u201d<\/p>\n

Turbon USA has ramped up its sales support in the field, ensuring that those individuals are accessible to their dealer and reseller partners. \u201cMore than half of our sales force\u2019s time in the field is spent working with our reseller\u2019s sales people closing business opportunities,\u201d states Antell.\u00a0\u00a0 \u201cWe support our own brands as well as our customers\u2019 private label brands.\u201d<\/p>\n

Another asset of working with Turbon USA is they\u2019re a vertically integrated company. \u201cWe don\u2019t depend on outside companies as a source for empties,\u201d emphasizes Antell. \u201cOur R2 certification allows us to be a downstream partner for empty toner cartridge collectors in all channels.\u201d<\/p>\n

Cumulatively, those elements add up to a 40+ year history of excellence. And, Antell doesn\u2019t want resellers to lose sight of the fact that the company continues to produce what he describes as the best quality color product in the market.<\/p>\n

A Cut Above<\/strong><\/p>\n

With manufacturing facilities on three continents, Turbon is uniquely positioned to meet the demands of its distribution and reseller channel partners around the world. With the acquisition of ILG, Turbon now has manufacturing in Tijuana, Mexico.<\/p>\n

In order to maintain its industry leadership position, Turbon is committed to the following operating principles:<\/p>\n