{"id":7468,"date":"2014-09-09T23:21:47","date_gmt":"2014-09-10T03:21:47","guid":{"rendered":"http:\/\/elleeye.com\/dev\/enx\/?p=7468"},"modified":"2014-09-10T17:39:48","modified_gmt":"2014-09-10T21:39:48","slug":"hp-color-laserjet-cp5525-printer-series-blank-black-or-no-display-on-control-panel","status":"publish","type":"post","link":"https:\/\/www.enxmag.com\/twii\/printer-tech-tip\/2014\/09\/hp-color-laserjet-cp5525-printer-series-blank-black-or-no-display-on-control-panel\/","title":{"rendered":"HP Color LaserJet CP5525 Printer Series \u2013 Blank, Black, or No display on control panel"},"content":{"rendered":"<p><strong>ISSUE:<\/strong><\/p>\n<p>There are reports of Color LaserJet CP5525 printers failing with a black, blank, or no display on the control panel.<\/p>\n<p>These failures will show the following symptoms:<\/p>\n<ul>\n<li>Display is blank \u2013 no words or graphics are visible.<\/li>\n<li>The backlight of the display may be ON or OFF.<\/li>\n<li>The Heartbeat LED (callout 3 below) IS NOT lit.<\/li>\n<li>The \u201cSmiley Face\u201d Formatter Connectivity LED (callout 1 below) IS lit.<\/li>\n<\/ul>\n<p><\/p>\n<div align=\"center\">\n<a attid=\"7482\"  href=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2014\/09\/Printer-Techtip.gif\"><img loading=\"lazy\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2014\/09\/Printer-Techtip-300x223.gif\" alt=\"Printer Techtip\" align=\"center\" width=\"300\" height=\"223\" class=\"alignnone size-medium wp-image-7482\" \/><\/a><br \/>\nFigure 1: Blank display symptoms<\/div>\n<p><strong>SOLUTION:<\/strong><\/p>\n<p>Remove and re-seat the formatter along with the SSD\/HDD.<\/p>\n<p>If a device failure meets the above criteria, replace the formatter (part number CE707-69002). <\/p>\n<p><em>This Tech Tip is contributed by Laser Pros (<a href=\"http:\/\/www.laserpros.comm\">www.laserpros.com<\/a>).  Email any questions to <a href=\"mailto:marketing@laserpros.com\">marketing@laserpros.com<\/a>.<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>ISSUE: There are reports of Color LaserJet CP5525 printers failing with a black, blank, or no display on the control panel. These failures will show the following symptoms: Display is blank \u2013 no words or graphics are visible. The backlight of the display may be ON or OFF. The Heartbeat LED (callout 3 below) IS NOT lit. The \u201cSmiley Face\u201d Formatter Connectivity LED (callout 1 below) IS lit. Figure 1: Blank display symptoms SOLUTION: Remove and re-seat the formatter along with the SSD\/HDD. If a device failure meets the above criteria, replace the formatter (part number CE707-69002). This Tech Tip is contributed by Laser Pros (www.laserpros.com). Email any questions to marketing@laserpros.com.<\/p>\n","protected":false},"author":63,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1649,1647],"tags":[],"_links":{"self":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/7468"}],"collection":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/users\/63"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/comments?post=7468"}],"version-history":[{"count":3,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/7468\/revisions"}],"predecessor-version":[{"id":7485,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/7468\/revisions\/7485"}],"wp:attachment":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/media?parent=7468"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/categories?post=7468"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/tags?post=7468"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}