{"id":67665,"date":"2025-12-12T07:28:43","date_gmt":"2025-12-12T15:28:43","guid":{"rendered":"http:\/\/www.enxmag.com\/twii\/?p=67665"},"modified":"2025-12-12T07:28:45","modified_gmt":"2025-12-12T15:28:45","slug":"kdi-office-technology-named-2026-ricoh-provision-dealer-partner-for-third-consecutive-year","status":"publish","type":"post","link":"https:\/\/www.enxmag.com\/twii\/news\/2025\/12\/kdi-office-technology-named-2026-ricoh-provision-dealer-partner-for-third-consecutive-year\/","title":{"rendered":"KDI Office Technology Named 2026 Ricoh ProVision Dealer Partner for Third Consecutive Year"},"content":{"rendered":"\n<p><em>Aston, PA (Dec. 10, 2026)<\/em> \u2014 KDI Office Technology is proud to announce that it has once again been named a Ricoh ProVision Dealer Partner for 2026, marking the company\u2019s third consecutive year receiving this prestigious honor. The ProVision Dealer Partner designation recognizes outstanding service performance, technical certification, and an exceptional customer experience across Ricoh\u2019s national dealer network.<\/p>\n\n\n\n<p>View the <a href=\"https:\/\/www.kdi-inc.com\/wp-content\/uploads\/2025\/12\/KDI_Ricoh_ProVision_2026.pdf\">official recognition letter<\/a>.<\/p>\n\n\n\n<p><strong>Continuing a Legacy of Service Excellence<\/strong><\/p>\n\n\n\n<p>Before the launch of the ProVision Dealer Partner program in 2024, Ricoh recognized top-performing dealers through its long-standing Ricoh Circle of Excellence program. KDI was a multi-year Circle of Excellence winner, demonstrating the company\u2019s deep commitment to service quality, training, and customer support.<\/p>\n\n\n\n<p>Since Ricoh transitioned to the ProVision Dealer Partner program in 2024, KDI has earned the recognition every year \u2014 in 2024, 2025, and now 2026 \u2014 reinforcing its position as one of the nation\u2019s most consistent high-performing Ricoh dealers.<\/p>\n\n\n\n<p>This recognition is based on core service performance metrics, including:<\/p>\n\n\n\n<ul><li>Technical certification and training<\/li><li>First-call effectiveness and problem resolution<\/li><li>Service response performance<\/li><li>Parts availability and inventory management<\/li><li>Customer satisfaction and support quality<\/li><\/ul>\n\n\n\n<p><strong>Why This Matters for KDI Clients<\/strong><\/p>\n\n\n\n<p>\u201cAs a service-focused organization, we take great pride in achievements that directly reflect our customers\u2019 experience,\u201d said Rick Salcedo, President &amp; CEO of KDI Office Technology. \u201cBeing recognized as a ProVision Dealer Partner for the third year in a row reinforces the strength of our service team and our commitment to delivering exceptional support across every location we serve.\u201d<\/p>\n\n\n\n<p>For customers, the ProVision Dealer Partner designation means:<\/p>\n\n\n\n<ul><li>Highly trained, manufacturer-certified technicians<\/li><li>Faster, more efficient service response<\/li><li>Access to genuine Ricoh parts and tools<\/li><li>A service team committed to ongoing improvement<\/li><li>Consistent uptime and reliable device performance<\/li><\/ul>\n\n\n\n<p><strong>Recognition That Reflects KDI\u2019s Mission<\/strong><\/p>\n\n\n\n<p>\u201cAt KDI, we\u2019ve always believed in doing things the right way \u2014 investing in our people, strengthening our expertise, and putting customer success at the center of everything we do,\u201d added Salcedo. \u201cThis recognition from Ricoh validates that commitment and motivates us to keep raising the bar.\u201d<\/p>\n\n\n\n<p><strong>Explore More of KDI\u2019s Industry Achievements<\/strong><\/p>\n\n\n\n<p>KDI is honored to be recognized not only by Ricoh, but by organizations and partners across the industry. Click <a href=\"https:\/\/www.kdi-inc.com\/awards\/\">here<\/a> to view all of KDI\u2019s awards and accomplishments.<\/p>\n\n\n\n<p>###<\/p>\n\n\n\n<p><strong>About KDI Office Technology<\/strong><br><a href=\"http:\/\/www.kdi-inc.com\">KDI Office Technology<\/a> is a leading provider of office technology, managed IT, cybersecurity, managed print, digital transformation solutions, and business printing services. With seven locations across the Greater Philadelphia region, eastern Pennsylvania, New Jersey and Delaware, KDI helps organizations streamline operations, improve productivity, and reduce costs through tailored technology solutions and exceptional service. Founded in 1984, KDI remains committed to putting customers first and delivering innovative solutions that help businesses work smarter. <\/p>\n","protected":false},"excerpt":{"rendered":"<p>Aston, PA (Dec. 10, 2026) \u2014 KDI Office Technology is proud to announce that it has once again been named a Ricoh ProVision Dealer Partner for 2026, marking the company\u2019s third consecutive year receiving this prestigious honor. The ProVision Dealer Partner designation recognizes outstanding service performance, technical certification, and an exceptional customer experience across Ricoh\u2019s national dealer network. View the official recognition letter. Continuing a Legacy of Service Excellence Before the launch of the ProVision Dealer Partner program in 2024, Ricoh recognized top-performing dealers through its long-standing Ricoh Circle of Excellence program. KDI was a multi-year Circle of Excellence winner, demonstrating the company\u2019s deep commitment to service quality, training, and customer support. Since Ricoh transitioned to the ProVision Dealer Partner program in 2024, KDI has earned the recognition every year \u2014 in 2024, 2025, and now 2026 \u2014 reinforcing its position as one of the nation\u2019s most consistent high-performing Ricoh dealers. This recognition is based on core service performance metrics, including: Technical certification and training First-call effectiveness and problem resolution Service response performance Parts availability and inventory management Customer satisfaction and support quality Why This Matters for KDI Clients \u201cAs a service-focused organization, we take great pride in achievements that directly reflect our customers\u2019 experience,\u201d said Rick Salcedo, President &amp; CEO of KDI Office Technology. \u201cBeing recognized as a ProVision Dealer Partner for the third year in a row reinforces the strength of our service team and our commitment to delivering exceptional support across every location we serve.\u201d For customers, the ProVision Dealer Partner designation means: Highly trained, manufacturer-certified technicians Faster, more efficient service response Access to genuine Ricoh parts and tools A service team committed to ongoing improvement Consistent uptime and reliable device performance Recognition That Reflects KDI\u2019s Mission \u201cAt KDI, we\u2019ve always believed in doing things the right way \u2014 investing in our people, strengthening our expertise, and putting customer success at the center of everything we do,\u201d added Salcedo. \u201cThis recognition from Ricoh validates that commitment and motivates us to keep raising the bar.\u201d Explore More of KDI\u2019s Industry Achievements KDI is honored to be recognized not only by Ricoh, but by organizations and partners across the industry. Click here to view all of KDI\u2019s awards and accomplishments. ### About KDI Office TechnologyKDI Office Technology is a leading provider of office technology, managed IT, cybersecurity, managed print, digital transformation solutions, and business printing services. With seven locations across the Greater Philadelphia region, eastern Pennsylvania, New Jersey and Delaware, KDI helps organizations streamline operations, improve productivity, and reduce costs through tailored technology solutions and exceptional service. Founded in 1984, KDI remains committed to putting customers first and delivering innovative solutions that help businesses work smarter.<\/p>\n","protected":false},"author":66,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[86],"tags":[3189],"_links":{"self":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/67665"}],"collection":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/users\/66"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/comments?post=67665"}],"version-history":[{"count":1,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/67665\/revisions"}],"predecessor-version":[{"id":67666,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/67665\/revisions\/67666"}],"wp:attachment":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/media?parent=67665"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/categories?post=67665"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/tags?post=67665"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}