{"id":67201,"date":"2025-11-26T09:13:11","date_gmt":"2025-11-26T17:13:11","guid":{"rendered":"http:\/\/www.enxmag.com\/twii\/?p=67201"},"modified":"2025-11-26T09:13:12","modified_gmt":"2025-11-26T17:13:12","slug":"willingness-to-help-where-needed-drives-pulse-technology-difference-maker-mildret-delgadillo","status":"publish","type":"post","link":"https:\/\/www.enxmag.com\/twii\/the-week-in-imaging-twii\/editors-blog\/2025\/11\/willingness-to-help-where-needed-drives-pulse-technology-difference-maker-mildret-delgadillo\/","title":{"rendered":"Willingness to Help Where Needed Drives Pulse Technology Difference Maker Mildret Delgadillo"},"content":{"rendered":"\n
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Mildret Delgadillo<\/figcaption><\/figure><\/div>\n\n\n\n

When a client forms an opinion about a dealership, it isn\u2019t always just the sales rep or the solutions expert that leaves the greatest impression. Technicians and admin provide critical post-sale support, and their willingness to provide assistance (or lack thereof) will resonate with the customer long after the ink on the contract has dried out.<\/p>\n\n\n\n

Being friendly and helpful are certainly customer service 101 fundamentals, but it\u2019s surprising how frequently they\u2019re forgotten or ignored. And that\u2019s when the negative perception is formed. Clich\u00e9 and trite though it may be, an organization is only as strong as its weakest link. At Pulse Technology, administrative manager Mildret Delgadillo is a shining example of the depth the Schaumburg, Illinois-based dealer boasts.<\/p>\n\n\n\n

\"\"<\/figure><\/div>\n\n\n\n

\u201cI love learning new things as well as helping others learn,\u201d said Delgadillo, a 2025 ENX Magazine<\/em> Difference Maker. \u201cI always want to help out in any way possible.\u201d<\/p>\n\n\n\n

\u00a0A former bank teller, Delgadillo joined Pulse in late 2015 as an accounting administrator and was elevated to her current role at the end of 2018. She\u2019s an administrative Swiss army knife, handling accounts receivable and leasing sales in addition to her regular duties. Delgadillo\u2019s mastery of Pulse\u2019s enterprise resource planning platform makes her an indispensable teammate.<\/p>\n\n\n\n

The managerial promotion is one of her crowning achievements. It also showed Delgadillo just how much she is valued in the organization.<\/p>\n\n\n\n

\u201cWhen I was approached with the promotion a couple of years back, it was definitely a proud moment,\u201d she said. \u201cIt made me realize I was making enough of a difference to have a team under me.\u201d<\/p>\n\n\n\n

\"\"<\/figure><\/div>\n\n\n\n

One of Delgadillo\u2019s most ardent fans is Pulse CEO Chip Miceli, and it\u2019s not surprising that he\u2019s had the greatest impact on her professionally. \u201cHe always has a positive attitude and is willing to share his knowledge,\u201d she noted. \u201cHe wants everyone to learn and encourages people to give 110 percent.\u201d<\/p>\n\n\n\n

Moving forward, Delgadillo is keeping an eye on technologies that can help automate admin processes. \u201cIt\u2019s important to find ways to apply new technology to assist in any scenario\u201d she added.<\/p>\n\n\n\n

These days, most of Delgadillo\u2019s free time is focused on planning her wedding. It will be a destination ceremony in Cancun, one of the jewels within her beloved Mexico.<\/p>\n","protected":false},"excerpt":{"rendered":"

When a client forms an opinion about a dealership, it isn\u2019t always just the sales rep or the solutions expert that leaves the greatest impression. Technicians and admin provide critical post-sale support, and their willingness to provide assistance (or lack thereof) will resonate with the customer long after the ink on the contract has dried out. Being friendly and helpful are certainly customer service 101 fundamentals, but it\u2019s surprising how frequently they\u2019re forgotten or ignored. And that\u2019s when the negative perception is formed. Clich\u00e9 and trite though it may be, an organization is only as strong as its weakest link. At Pulse Technology, administrative manager Mildret Delgadillo is a shining example of the depth the Schaumburg, Illinois-based dealer boasts. \u201cI love learning new things as well as helping others learn,\u201d said Delgadillo, a 2025 ENX Magazine Difference Maker. \u201cI always want to help out in any way possible.\u201d \u00a0A former bank teller, Delgadillo joined Pulse in late 2015 as an accounting administrator and was elevated to her current role at the end of 2018. She\u2019s an administrative Swiss army knife, handling accounts receivable and leasing sales in addition to her regular duties. Delgadillo\u2019s mastery of Pulse\u2019s enterprise resource planning platform makes her an indispensable teammate. The managerial promotion is one of her crowning achievements. It also showed Delgadillo just how much she is valued in the organization. \u201cWhen I was approached with the promotion a couple of years back, it was definitely a proud moment,\u201d she said. \u201cIt made me realize I was making enough of a difference to have a team under me.\u201d One of Delgadillo\u2019s most ardent fans is Pulse CEO Chip Miceli, and it\u2019s not surprising that he\u2019s had the greatest impact on her professionally. \u201cHe always has a positive attitude and is willing to share his knowledge,\u201d she noted. \u201cHe wants everyone to learn and encourages people to give 110 percent.\u201d Moving forward, Delgadillo is keeping an eye on technologies that can help automate admin processes. \u201cIt\u2019s important to find ways to apply new technology to assist in any scenario\u201d she added. These days, most of Delgadillo\u2019s free time is focused on planning her wedding. It will be a destination ceremony in Cancun, one of the jewels within her beloved Mexico.<\/p>\n","protected":false},"author":166,"featured_media":64632,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[3626,80,1650,82,84,1638],"tags":[4637],"_links":{"self":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/67201"}],"collection":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/users\/166"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/comments?post=67201"}],"version-history":[{"count":2,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/67201\/revisions"}],"predecessor-version":[{"id":67208,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/67201\/revisions\/67208"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/media\/64632"}],"wp:attachment":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/media?parent=67201"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/categories?post=67201"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/tags?post=67201"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}