{"id":65264,"date":"2025-06-05T13:00:40","date_gmt":"2025-06-05T20:00:40","guid":{"rendered":"http:\/\/www.enxmag.com\/twii\/?p=65264"},"modified":"2025-06-05T13:02:01","modified_gmt":"2025-06-05T20:02:01","slug":"boost-of-confidence-pushed-egoldfax-difference-maker-rj-shephard-toward-greatness","status":"publish","type":"post","link":"https:\/\/www.enxmag.com\/twii\/the-week-in-imaging-twii\/editors-blog\/2025\/06\/boost-of-confidence-pushed-egoldfax-difference-maker-rj-shephard-toward-greatness\/","title":{"rendered":"Boost of Confidence Pushed eGoldFax Difference Maker RJ Shephard Toward Greatness"},"content":{"rendered":"\n
\"\"
RJ Shephard<\/figcaption><\/figure><\/div>\n\n\n\n

If it can be said that confidence comes with experience, perhaps validation is an optimal place holder for the new and unproven. And for those brave enough to become salespeople, there\u2019s a mental pendulum that swings between cockiness and imposter syndrome during that critical rookie period.<\/p>\n\n\n\n

RJ Shephard remembers the first time he closed a deal for eGoldFax. During the sales call, two veteran salespeople from the firm listened in to see what tutelage, if any, would help him moving forward. What Shephard heard from his senseis absolutely floored him.<\/p>\n\n\n\n

\"\"<\/figure><\/div>\n\n\n\n

\u201cWhen the call ended, one of them said, \u2018RJ, when did you get good at sales?\u2019 That hit me like a lightning bolt,\u201d said Shephard, a 2025 ENX Magazine<\/em> Difference Maker. \u201cIt was absolutely an \u2018ah-hah!\u2019 moment that erased my self-doubt and gave me a boost of confidence. Even though it was at the very beginning of my career, it still meant so much to me that someone else thought I could be successful, too.\u201d<\/p>\n\n\n\n

While the 2025 business atmosphere brings with it unique challenges, Shephard relishes the opportunity to grow and innovate. He loves to be the go-to person who can help move the needle in critical situations.  A passionate collaborator, Shephard seeks to inspire and empower his eGoldFax teammates.<\/p>\n\n\n\n

\u201cWhether it\u2019s troubleshooting a complex fax question or asking my team to push past challenges, I try to be a reliable and proactive partner that drives results,\u201d he said. \u201cMy focus on building strong relationships and delivering tailored solutions likely resonates with my partners.\u201d<\/p>\n\n\n\n

Potential Identified<\/strong><\/p>\n\n\n\n

The chance to become a member of the eGoldFax team involved a stroke of fate. Shephard had been working with a small CPA firm in a varied role that entailed managing customer accounts and taking on special projects. One such project saw him outsourced to eGoldFax in an assignment that called for coordinating with external contractors and internal stakeholders. The company soon saw Shephard\u2019s value proposition to be cultivating relationships as opposed to spreadsheet wizardry, and recruited him to their sales team. That fit nicely within his wheelhouse.<\/p>\n\n\n\n

COVID struck after Shephard arrived at eGoldFax, where the transition to remote work was like striking oil. He compared selling solutions with drinking out of a fire hose, which paints a picture of the brisk pace of business that had been set. That period proved to be illuminating for him.<\/p>\n\n\n\n

\u201cI quickly learned that success in this industry doesn\u2019t hinge on a prestigious educational background\u2014mine is more practical than academic\u2014but rather on emotional intelligence, curiosity and meticulous attention to detail. Those skills really became my foundation as I transitioned from accounting to becoming a key player on our team.\u201d<\/p>\n\n\n\n

The go-to mentor in Shephard\u2019s universe is Tim Robertson, a fellow eGoldFax team member and a 25-year veteran of business development. One of the fundamental underpinnings passed on by Robertson is the value of being authentic. People, he said, chiefly care about your intent, minus the smoke of polished words.<\/p>\n\n\n\n

\u201cWhen building deep lasting relationships, others want to know who you are before they decide if they want to work with you,\u201d Shephard noted.<\/p>\n\n\n\n

The Little Things<\/strong><\/p>\n\n\n\n

In reflecting upon 2024, Shephard weighs performance through what he calls micro achievements as opposed to a crowning glory. He believes that, in the end, the micros stem from winning in competitive environments.<\/p>\n\n\n\n

\u201cEach small victory whether it’s securing a new partner, empowering a sales rep to close a deal, or solving a client\u2019s challenge gives me a great sense of accomplishment,\u201d he said.<\/p>\n\n\n\n

Shephard ascribes to the theory that people play to the level of their competition in all aspects of life. As a stepping stone to improvement, he\u2019s an ardent believer in learning from people who have \u201cleveled up way beyond where I am at\u201d to avoid running with the pack, so to speak.<\/p>\n\n\n\n

\"\"<\/figure><\/div>\n\n\n\n

\u201cI need to continue asking myself: How do I get to be that good?\u201d he said. \u201cHow do I gain that level of insight across that many different concepts? What steps do I need to take today to put myself in that position?\u201d<\/p>\n\n\n\n

Away from the office, Shephard is an outdoor adventure seeker, whether it\u2019s fishing in Baja or mountain skiing in the Sierras. His weekly regimen includes both softball and golf (he\u2019s gunning for a single-digit handicap), and on weekends he can be found riding bikes to the beach with his girlfriend and neighbors.<\/p>\n\n\n\n

Moving forward, he plans to enroll in courses through the American Sailing Association. Once Shephard attains some certifications, he plans to self-charter a catamaran and sail the British Virgin Island with family and friends.<\/p>\n","protected":false},"excerpt":{"rendered":"

If it can be said that confidence comes with experience, perhaps validation is an optimal place holder for the new and unproven. And for those brave enough to become salespeople, there\u2019s a mental pendulum that swings between cockiness and imposter syndrome during that critical rookie period. RJ Shephard remembers the first time he closed a deal for eGoldFax. During the sales call, two veteran salespeople from the firm listened in to see what tutelage, if any, would help him moving forward. What Shephard heard from his senseis absolutely floored him. \u201cWhen the call ended, one of them said, \u2018RJ, when did you get good at sales?\u2019 That hit me like a lightning bolt,\u201d said Shephard, a 2025 ENX Magazine Difference Maker. \u201cIt was absolutely an \u2018ah-hah!\u2019 moment that erased my self-doubt and gave me a boost of confidence. Even though it was at the very beginning of my career, it still meant so much to me that someone else thought I could be successful, too.\u201d While the 2025 business atmosphere brings with it unique challenges, Shephard relishes the opportunity to grow and innovate. He loves to be the go-to person who can help move the needle in critical situations.  A passionate collaborator, Shephard seeks to inspire and empower his eGoldFax teammates. \u201cWhether it\u2019s troubleshooting a complex fax question or asking my team to push past challenges, I try to be a reliable and proactive partner that drives results,\u201d he said. \u201cMy focus on building strong relationships and delivering tailored solutions likely resonates with my partners.\u201d Potential Identified The chance to become a member of the eGoldFax team involved a stroke of fate. Shephard had been working with a small CPA firm in a varied role that entailed managing customer accounts and taking on special projects. One such project saw him outsourced to eGoldFax in an assignment that called for coordinating with external contractors and internal stakeholders. The company soon saw Shephard\u2019s value proposition to be cultivating relationships as opposed to spreadsheet wizardry, and recruited him to their sales team. That fit nicely within his wheelhouse. COVID struck after Shephard arrived at eGoldFax, where the transition to remote work was like striking oil. He compared selling solutions with drinking out of a fire hose, which paints a picture of the brisk pace of business that had been set. That period proved to be illuminating for him. \u201cI quickly learned that success in this industry doesn\u2019t hinge on a prestigious educational background\u2014mine is more practical than academic\u2014but rather on emotional intelligence, curiosity and meticulous attention to detail. Those skills really became my foundation as I transitioned from accounting to becoming a key player on our team.\u201d The go-to mentor in Shephard\u2019s universe is Tim Robertson, a fellow eGoldFax team member and a 25-year veteran of business development. One of the fundamental underpinnings passed on by Robertson is the value of being authentic. People, he said, chiefly care about your intent, minus the smoke of polished words. \u201cWhen building deep lasting relationships, others want to know who you are before they decide if they want to work with you,\u201d Shephard noted. The Little Things In reflecting upon 2024, Shephard weighs performance through what he calls micro achievements as opposed to a crowning glory. He believes that, in the end, the micros stem from winning in competitive environments. \u201cEach small victory whether it’s securing a new partner, empowering a sales rep to close a deal, or solving a client\u2019s challenge gives me a great sense of accomplishment,\u201d he said. Shephard ascribes to the theory that people play to the level of their competition in all aspects of life. As a stepping stone to improvement, he\u2019s an ardent believer in learning from people who have \u201cleveled up way beyond where I am at\u201d to avoid running with the pack, so to speak. \u201cI need to continue asking myself: How do I get to be that good?\u201d he said. \u201cHow do I gain that level of insight across that many different concepts? What steps do I need to take today to put myself in that position?\u201d Away from the office, Shephard is an outdoor adventure seeker, whether it\u2019s fishing in Baja or mountain skiing in the Sierras. His weekly regimen includes both softball and golf (he\u2019s gunning for a single-digit handicap), and on weekends he can be found riding bikes to the beach with his girlfriend and neighbors. Moving forward, he plans to enroll in courses through the American Sailing Association. Once Shephard attains some certifications, he plans to self-charter a catamaran and sail the British Virgin Island with family and friends.<\/p>\n","protected":false},"author":166,"featured_media":64714,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[3626,80,1650,82,1638],"tags":[4587],"_links":{"self":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/65264"}],"collection":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/users\/166"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/comments?post=65264"}],"version-history":[{"count":1,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/65264\/revisions"}],"predecessor-version":[{"id":65267,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/65264\/revisions\/65267"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/media\/64714"}],"wp:attachment":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/media?parent=65264"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/categories?post=65264"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/tags?post=65264"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}