{"id":62406,"date":"2024-10-31T13:32:24","date_gmt":"2024-10-31T20:32:24","guid":{"rendered":"http:\/\/www.enxmag.com\/twii\/?p=62406"},"modified":"2024-10-31T13:32:27","modified_gmt":"2024-10-31T20:32:27","slug":"change-agent-copiers-northwest-difference-maker-marc-gregoire-seeks-positive-outcomes","status":"publish","type":"post","link":"https:\/\/www.enxmag.com\/twii\/the-week-in-imaging-twii\/editors-blog\/2024\/10\/change-agent-copiers-northwest-difference-maker-marc-gregoire-seeks-positive-outcomes\/","title":{"rendered":"Change Agent: Copiers Northwest Difference Maker Marc Gr\u00e9goire Seeks Positive Outcomes"},"content":{"rendered":"\n<div class=\"wp-block-image\"><figure class=\"alignleft size-large\"><img loading=\"lazy\" width=\"150\" height=\"200\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2024\/04\/Marc-Gregoire-Copiers-Northwest.jpg\" alt=\"\" class=\"wp-image-59983\"\/><figcaption>Marc Gr\u00e9goire<\/figcaption><\/figure><\/div>\n\n\n\n<p>The title on Marc Gr\u00e9goire\u2019s business card may read \u201cchief information officer,\u201d but in his day-to-day interactions at Seattle-based Copiers Northwest, his underlying thrust is to be a catalyst for meaningful change. With the knowledge that the solutions he and his team implement today can carve a path to future advancement, Gr\u00e9goire is driven to play a significant role in the team\u2019s growth and success.<\/p>\n\n\n\n<p>\u201cThis focus on creating impactful, sustainable outcomes keeps me engaged and enthusiastic about each new project,\u201d said Gr\u00e9goire, a 2024 <em>ENX Magazine<\/em> Difference Maker. \u201cThe most rewarding aspect of my current role is witnessing the tangible impact of my efforts on both client satisfaction and internal operational efficiency.\u201d<\/p>\n\n\n\n<p>Technology courses through Gr\u00e9goire\u2019s veins. Quarterbacking the dealer\u2019s large-scale IT and office technology projects enables him to collaborate with cross-functional teams to solve complex challenges. When the projects successfully deliver the one-two punch of achieving business goals and delivering lasting value for clients, that checks off the satisfaction box for Gr\u00e9goire.<\/p>\n\n\n\n<p>A staunch believer in the value of proactive communication and transparency, Gr\u00e9goire seeks to ensure every stakeholder feels informed, involved, and valued in the decision-making process. By employing this inclusive approach, it not only builds trust with team members, it also elicits insights that can yield innovative and effective solutions.<\/p>\n\n\n\n<p>Gr\u00e9goire feels he can bring more value by aligning IT strategies with broader business objectives. \u201cI consistently focus on understanding the bigger picture, ensuring that technology initiatives directly support organizational goals and deliver measurable value,\u201d he noted. \u201cThis alignment enables me to champion solutions that enhance operational efficiencies, strengthen security, and ultimately drive growth.\u201d&nbsp;<\/p>\n\n\n\n<p>A graduate of Loyola Marymount University with a degree in electrical engineering, Gr\u00e9goire\u2019s foray into the professional world coincided with a recession. The optimal verticals best suited to his desire to become an engineer\u2014defense and space\u2014were not actively recruiting, so Gr\u00e9goire expanded his search field.<\/p>\n\n\n\n<p>He landed a position with Pioneer Video Manufacturing, assisting with the robotics used in producing Laserdiscs. When the company acquired an in-house label production shop, Gr\u00e9goire was tasked with updating the prepress equipment, his first exposure to graphic software, print languages and the various prepress technologies. When DVDs began to nudge out Laserdiscs, he saw the writing on the wall. Gr\u00e9goire applied to Canon U.S.A., where his hands-on knowledge of graphic software like Photoshop, along with Postscript and color printing, helped win the gig.<\/p>\n\n\n\n<p><strong>Guiding Business Forward<\/strong><\/p>\n\n\n\n<p>Gr\u00e9goire cites Arnold Tooma, his former manager at Canon, as his greatest industry influence and mentor. It was Tooma who saw great things in Gr\u00e9goire and was pivotal in his technical and managerial development.<\/p>\n\n\n\n<p>\u201cArnold\u2019s guidance was instrumental in shaping my approach to leadership, helping me build a solid technical foundation while also teaching me how to inspire and manage teams effectively,\u201d he said. \u201cHe showed me how to think beyond immediate technical solutions and instead focus on driving the business forward. This perspective taught me that successful IT leadership requires not only technical expertise but also a strategic mindset that aligns technology with broader business goals.\u201d<\/p>\n\n\n\n<p>It was at Canon where Gr\u00e9goire helped map out and launch TechNet, a national seminar designed to elevate the technical expertise of the dealer channel\u2019s technical resources. The project, which required months of meticulous planning and collaboration, refined the team\u2019s technical skills and strengthened bonds as they worked closely to build an impactful program.<\/p>\n\n\n\n<p>\u201cThis experience taught me the power of knowledge-sharing and community building in driving long-term impact and further fueled my commitment to fostering strong technical and interpersonal skills within my teams,\u201d Gr\u00e9goire said.<\/p>\n\n\n\n<p>It would be tough to replicate the successes Gr\u00e9goire and his team enjoyed in 2023. The company notched its highest-grossing year for software sales, surpassing the old mark by nearly 55%. While it reflected the team\u2019s strategic focus and resilience, Gr\u00e9goire believes the performance also spoke to the effectiveness of its approach to maximizing impact with limited resources.<\/p>\n\n\n\n<p>Gr\u00e9goire and his team developed three goals for 2024: enhancing operational efficiency, advancing customer-centric innovation and expanding team expertise. The team is on pace to eclipse last year\u2019s record performance, which resets the performance bar.<\/p>\n\n\n\n<p>\u201cThese objectives are designed to maximize impact, deliver exceptional results for our clients, and drive sustainable growth well into 2024 and beyond,\u201d he added.<\/p>\n\n\n\n<p><strong>Driving Empowerment<\/strong><\/p>\n\n\n\n<p>A huge proponent of continuous improvement, Gr\u00e9goire seeks to elevate his game through data-driven decision-making, team development and cross-functional collaboration. By refining key performance indicators and leveraging real-time dashboards, he can make adjustments that spark productivity, customer satisfaction and project efficiency.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignright size-thumbnail\"><img loading=\"lazy\" width=\"200\" height=\"200\" src=\"https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2024\/10\/2024-DM-logo-3-200x200.png\" alt=\"\" class=\"wp-image-62407\" srcset=\"https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2024\/10\/2024-DM-logo-3-200x200.png 200w, https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2024\/10\/2024-DM-logo-3-150x150.png 150w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/><\/figure><\/div>\n\n\n\n<p>\u201cEmpowering my team\u2019s growth is another priority, with a focus on emerging skills in cloud integration, cybersecurity, and automation to keep us agile in a rapidly changing industry,\u201d Gr\u00e9goire noted. \u201cFinally, by strengthening collaboration across departments, I ensure our projects align with strategic business goals, creating more impactful solutions and better outcomes overall. Together, these efforts allow us to deliver higher-value results and drive sustainable growth.\u201d<\/p>\n\n\n\n<p>On the home front, Gr\u00e9goire and his wife, Lupe, have been married for 30-plus years, and the happy couple has two grown daughters. They\u2019re food travelers who enjoy cultural festivals and traveling to experience various cultures.<\/p>\n\n\n\n<p>One of his hobbies is serving as the technical producer and \u201cwhiskey aficionado\u201d for TechTimeRadio, which delivers the latest in technology with a fun and light-hearted slant. The segments on whiskey tasting also help keep Gr\u00e9goire abreast of cutting-edge tech in a unique and engaging format.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The title on Marc Gr\u00e9goire\u2019s business card may read \u201cchief information officer,\u201d but in his day-to-day interactions at Seattle-based Copiers Northwest, his underlying thrust is to be a catalyst for meaningful change. With the knowledge that the solutions he and his team implement today can carve a path to future advancement, Gr\u00e9goire is driven to play a significant role in the team\u2019s growth and success. \u201cThis focus on creating impactful, sustainable outcomes keeps me engaged and enthusiastic about each new project,\u201d said Gr\u00e9goire, a 2024 ENX Magazine Difference Maker. \u201cThe most rewarding aspect of my current role is witnessing the tangible impact of my efforts on both client satisfaction and internal operational efficiency.\u201d Technology courses through Gr\u00e9goire\u2019s veins. Quarterbacking the dealer\u2019s large-scale IT and office technology projects enables him to collaborate with cross-functional teams to solve complex challenges. When the projects successfully deliver the one-two punch of achieving business goals and delivering lasting value for clients, that checks off the satisfaction box for Gr\u00e9goire. A staunch believer in the value of proactive communication and transparency, Gr\u00e9goire seeks to ensure every stakeholder feels informed, involved, and valued in the decision-making process. By employing this inclusive approach, it not only builds trust with team members, it also elicits insights that can yield innovative and effective solutions. Gr\u00e9goire feels he can bring more value by aligning IT strategies with broader business objectives. \u201cI consistently focus on understanding the bigger picture, ensuring that technology initiatives directly support organizational goals and deliver measurable value,\u201d he noted. \u201cThis alignment enables me to champion solutions that enhance operational efficiencies, strengthen security, and ultimately drive growth.\u201d&nbsp; A graduate of Loyola Marymount University with a degree in electrical engineering, Gr\u00e9goire\u2019s foray into the professional world coincided with a recession. The optimal verticals best suited to his desire to become an engineer\u2014defense and space\u2014were not actively recruiting, so Gr\u00e9goire expanded his search field. He landed a position with Pioneer Video Manufacturing, assisting with the robotics used in producing Laserdiscs. When the company acquired an in-house label production shop, Gr\u00e9goire was tasked with updating the prepress equipment, his first exposure to graphic software, print languages and the various prepress technologies. When DVDs began to nudge out Laserdiscs, he saw the writing on the wall. Gr\u00e9goire applied to Canon U.S.A., where his hands-on knowledge of graphic software like Photoshop, along with Postscript and color printing, helped win the gig. Guiding Business Forward Gr\u00e9goire cites Arnold Tooma, his former manager at Canon, as his greatest industry influence and mentor. It was Tooma who saw great things in Gr\u00e9goire and was pivotal in his technical and managerial development. \u201cArnold\u2019s guidance was instrumental in shaping my approach to leadership, helping me build a solid technical foundation while also teaching me how to inspire and manage teams effectively,\u201d he said. \u201cHe showed me how to think beyond immediate technical solutions and instead focus on driving the business forward. This perspective taught me that successful IT leadership requires not only technical expertise but also a strategic mindset that aligns technology with broader business goals.\u201d It was at Canon where Gr\u00e9goire helped map out and launch TechNet, a national seminar designed to elevate the technical expertise of the dealer channel\u2019s technical resources. The project, which required months of meticulous planning and collaboration, refined the team\u2019s technical skills and strengthened bonds as they worked closely to build an impactful program. \u201cThis experience taught me the power of knowledge-sharing and community building in driving long-term impact and further fueled my commitment to fostering strong technical and interpersonal skills within my teams,\u201d Gr\u00e9goire said. It would be tough to replicate the successes Gr\u00e9goire and his team enjoyed in 2023. The company notched its highest-grossing year for software sales, surpassing the old mark by nearly 55%. While it reflected the team\u2019s strategic focus and resilience, Gr\u00e9goire believes the performance also spoke to the effectiveness of its approach to maximizing impact with limited resources. Gr\u00e9goire and his team developed three goals for 2024: enhancing operational efficiency, advancing customer-centric innovation and expanding team expertise. The team is on pace to eclipse last year\u2019s record performance, which resets the performance bar. \u201cThese objectives are designed to maximize impact, deliver exceptional results for our clients, and drive sustainable growth well into 2024 and beyond,\u201d he added. Driving Empowerment A huge proponent of continuous improvement, Gr\u00e9goire seeks to elevate his game through data-driven decision-making, team development and cross-functional collaboration. By refining key performance indicators and leveraging real-time dashboards, he can make adjustments that spark productivity, customer satisfaction and project efficiency. \u201cEmpowering my team\u2019s growth is another priority, with a focus on emerging skills in cloud integration, cybersecurity, and automation to keep us agile in a rapidly changing industry,\u201d Gr\u00e9goire noted. \u201cFinally, by strengthening collaboration across departments, I ensure our projects align with strategic business goals, creating more impactful solutions and better outcomes overall. Together, these efforts allow us to deliver higher-value results and drive sustainable growth.\u201d On the home front, Gr\u00e9goire and his wife, Lupe, have been married for 30-plus years, and the happy couple has two grown daughters. They\u2019re food travelers who enjoy cultural festivals and traveling to experience various cultures. One of his hobbies is serving as the technical producer and \u201cwhiskey aficionado\u201d for TechTimeRadio, which delivers the latest in technology with a fun and light-hearted slant. The segments on whiskey tasting also help keep Gr\u00e9goire abreast of cutting-edge tech in a unique and engaging format.<\/p>\n","protected":false},"author":166,"featured_media":59983,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[3626,80,1650,82,84,1638],"tags":[4523],"_links":{"self":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/62406"}],"collection":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/users\/166"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/comments?post=62406"}],"version-history":[{"count":1,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/62406\/revisions"}],"predecessor-version":[{"id":62408,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/62406\/revisions\/62408"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/media\/59983"}],"wp:attachment":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/media?parent=62406"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/categories?post=62406"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/tags?post=62406"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}