{"id":58649,"date":"2024-01-11T07:52:25","date_gmt":"2024-01-11T15:52:25","guid":{"rendered":"http:\/\/www.enxmag.com\/twii\/?p=58649"},"modified":"2024-01-11T07:52:27","modified_gmt":"2024-01-11T15:52:27","slug":"kyocera-announces-its-2023-service-award-competition-winner","status":"publish","type":"post","link":"https:\/\/www.enxmag.com\/twii\/news\/2024\/01\/kyocera-announces-its-2023-service-award-competition-winner\/","title":{"rendered":"Kyocera Announces its 2023 Service Award Competition Winner"},"content":{"rendered":"\n

Fairfield, NJ (Jan. 8, 2023)<\/em> \u2014 Kyocera Document Solutions America Inc., one of the world\u2019s leading document solutions companies, has crowned the winner of its 12th annual Kyocera Service Award.<\/p>\n\n\n\n

Every year, Kyocera Document Solutions America, Inc. holds its Service Award contest. This year\u2019s finals took place on Dec. 15, 2023. After a lively competition, we were delighted to crown Robinson Aldana Lopez as the winner.<\/p>\n\n\n\n

Our contest aims to find the best dealer service technician in the United States and put their extensive knowledge and methodology to the test.<\/p>\n\n\n\n

Five finalists, who had already completed a preliminary online exam and sailed through our semifinals, traveled from each Kyocera region to compete at the Kyocera Dallas Training Center on Dec. 15.<\/p>\n\n\n\n

The final stage of our competition saw our technicians complete a written closed-book test and three troubleshooting exercises. They were evaluated according to their troubleshooting methodology, their diagnosis, and how long it took them to arrive at the correct solution.<\/p>\n\n\n\n

\u201cI would like to congratulate Robinson on his outstanding performance in the Kyocera Service Award competition,\u201d says Frank Zupa, senior vice president of operations at Kyocera Document Solutions America Inc. \u201cCrowning \u2018the best of the best\u2019 from such a talented group of individuals brings me great joy, and I would like to thank everyone who participated for showcasing their expertise and exemplary problem-solving skills.\u201d<\/p>\n\n\n\n

\"\"<\/figure>\n\n\n\n

Hailing from WBS Technologies Inc., Aldana Lopez has won a travel voucher that he can use to whisk himself and a lucky plus-one away to Bermuda, Jamaica, Hawaii, Mexico, Florida, or California for four days. Should our winner prefer to celebrate on the high seas, the voucher is also valid for a seven-day Caribbean cruise.<\/p>\n\n\n\n

However, no finalist left empty-handed. To congratulate them on their incredible success in this year\u2019s contest, we also awarded our finalists with a cash prize.<\/p>\n\n\n\n

This year\u2019s finalists were as follows:<\/p>\n\n\n\n

First Place: Robinson Aldana Lopez from WBS Technologies Inc. \u2013 South
Second Place: Todd Ware from Kyocera Document Solutions Northern California – West
Third Place: James Leding from Impact Networking LLC \u2013 Central (North)
Fourth Place: Anthony Esposito from WNY Imaging Systems Inc. \u2013 East
Fifth Place: Carl Martin from Kyocera Document Solutions Southwest \u2013 Central (South)<\/p>\n\n\n\n

We would like to congratulate all of our participants and thank them for making this year\u2019s competition one to remember.<\/p>\n\n\n\n

###<\/p>\n\n\n\n

About Kyocera Document Solutions America Inc.<\/strong>
Kyocera Document Solutions America Inc.<\/a> is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. The company\u2019s portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimize and manage their document workflow, reaching new heights of efficiency. With professional expertise and a culture of empathetic partnership, the objective of the company is to help organizations put knowledge to work to drive change.<\/p>\n\n\n\n

Kyocera Document Solutions Inc. is a group company of Kyocera Corporation (Kyocera), a leading supplier of semiconductor packages, industrial and automotive components, semiconductor packages, electronic devices, smart energy systems, printers, copiers, and mobile phones. During the year ended March 31, 2023, the Kyocera Group\u2019s consolidated sales revenue totaled 2 trillion yen (approx. US$15.1 billion). Kyocera is ranked #672 on Forbes magazine\u2019s 2023 \u201cGlobal 2000\u201d list of the world\u2019s largest publicly traded companies, and has been named by The Wall Street Journal<\/em> among \u201cThe World\u2019s 100 Most Sustainably Managed Companies.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"

Fairfield, NJ (Jan. 8, 2023) \u2014 Kyocera Document Solutions America Inc., one of the world\u2019s leading document solutions companies, has crowned the winner of its 12th annual Kyocera Service Award. Every year, Kyocera Document Solutions America, Inc. holds its Service Award contest. This year\u2019s finals took place on Dec. 15, 2023. After a lively competition, we were delighted to crown Robinson Aldana Lopez as the winner. Our contest aims to find the best dealer service technician in the United States and put their extensive knowledge and methodology to the test. Five finalists, who had already completed a preliminary online exam and sailed through our semifinals, traveled from each Kyocera region to compete at the Kyocera Dallas Training Center on Dec. 15. The final stage of our competition saw our technicians complete a written closed-book test and three troubleshooting exercises. They were evaluated according to their troubleshooting methodology, their diagnosis, and how long it took them to arrive at the correct solution. \u201cI would like to congratulate Robinson on his outstanding performance in the Kyocera Service Award competition,\u201d says Frank Zupa, senior vice president of operations at Kyocera Document Solutions America Inc. \u201cCrowning \u2018the best of the best\u2019 from such a talented group of individuals brings me great joy, and I would like to thank everyone who participated for showcasing their expertise and exemplary problem-solving skills.\u201d Hailing from WBS Technologies Inc., Aldana Lopez has won a travel voucher that he can use to whisk himself and a lucky plus-one away to Bermuda, Jamaica, Hawaii, Mexico, Florida, or California for four days. Should our winner prefer to celebrate on the high seas, the voucher is also valid for a seven-day Caribbean cruise. However, no finalist left empty-handed. To congratulate them on their incredible success in this year\u2019s contest, we also awarded our finalists with a cash prize. This year\u2019s finalists were as follows: First Place: Robinson Aldana Lopez from WBS Technologies Inc. \u2013 SouthSecond Place: Todd Ware from Kyocera Document Solutions Northern California – WestThird Place: James Leding from Impact Networking LLC \u2013 Central (North)Fourth Place: Anthony Esposito from WNY Imaging Systems Inc. \u2013 EastFifth Place: Carl Martin from Kyocera Document Solutions Southwest \u2013 Central (South) We would like to congratulate all of our participants and thank them for making this year\u2019s competition one to remember. ### About Kyocera Document Solutions America Inc.Kyocera Document Solutions America Inc. is a group company of Kyocera Document Solutions Inc., a global leading provider of total document solutions based in Osaka, Japan. The company\u2019s portfolio includes reliable and eco-friendly MFPs and printers, as well as business applications and consultative services which enable customers to optimize and manage their document workflow, reaching new heights of efficiency. With professional expertise and a culture of empathetic partnership, the objective of the company is to help organizations put knowledge to work to drive change. Kyocera Document Solutions Inc. is a group company of Kyocera Corporation (Kyocera), a leading supplier of semiconductor packages, industrial and automotive components, semiconductor packages, electronic devices, smart energy systems, printers, copiers, and mobile phones. During the year ended March 31, 2023, the Kyocera Group\u2019s consolidated sales revenue totaled 2 trillion yen (approx. US$15.1 billion). Kyocera is ranked #672 on Forbes magazine\u2019s 2023 \u201cGlobal 2000\u201d list of the world\u2019s largest publicly traded companies, and has been named by The Wall Street Journal among \u201cThe World\u2019s 100 Most Sustainably Managed Companies.\u201d<\/p>\n","protected":false},"author":66,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[86],"tags":[664],"_links":{"self":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/58649"}],"collection":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/users\/66"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/comments?post=58649"}],"version-history":[{"count":1,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/58649\/revisions"}],"predecessor-version":[{"id":58651,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/58649\/revisions\/58651"}],"wp:attachment":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/media?parent=58649"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/categories?post=58649"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/tags?post=58649"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}