{"id":40029,"date":"2020-04-30T14:03:51","date_gmt":"2020-04-30T21:03:51","guid":{"rendered":"https:\/\/www.enxmag.com\/twii\/?p=40029"},"modified":"2020-04-30T14:03:55","modified_gmt":"2020-04-30T21:03:55","slug":"xaas-and-the-cloud-moving-the-customer-off-premises-a-tough-but-necessary-task","status":"publish","type":"post","link":"https:\/\/www.enxmag.com\/twii\/feature-articles\/2020\/04\/xaas-and-the-cloud-moving-the-customer-off-premises-a-tough-but-necessary-task\/","title":{"rendered":"XaaS and the Cloud: Moving the Customer Off-Premises a Tough but Necessary Task"},"content":{"rendered":"\n
\"\"<\/figure><\/div>\n\n\n\n

As we wrap up our April focus on offering\neverything-as-a-service, we\u2019ll take a look at the need for customers to embrace\nthe cloud. With subscription-based software and Microsoft\u2019s Office 365 platform\nalready pushing many businesses to embrace cloud solutions to some degree, the\nquestion becomes what will it take to prod those holdout customers to get on\nboard?<\/p>\n\n\n\n

Jeff Dotzler, vice president of professional services for\nGordon Flesch Co., emphasizes that the cloud is becoming a greater factor in\nhow organizations acquire and manage information. The days of clients not\nhaving any cloud-based data or solutions have pretty much evaporated.<\/p>\n\n\n\n

\"\"
Jeff Dotzler, Gordon Flesch Co.<\/figcaption><\/figure><\/div>\n\n\n\n

\u201cIn terms of organizations moving all of their operations \u2013\ntheir ERP, their financial package, things like that \u2013 to the cloud, I think\nthat\u2019s happening at a quicker pace for a lot of organizations, but maybe not so\nmuch for the very large,\u201d he noted. \u201cBut even the very large are doing offsite\nbackup of their data to a cloud provider. <\/p>\n\n\n\n

\u201cI think smaller organizations that embrace it see\nsignificant efficiencies and cost savings from different tools. It\u2019s not for\nevery situation, and not for every application, depending on what the client is\ndealing with and what their challenge is. But it\u2019s definitely here to stay, and\nthose who embrace it are going to see significant efficiencies.\u201d<\/p>\n\n\n\n

\"\"
Chip Miceli, Pulse Technology<\/figcaption><\/figure><\/div>\n\n\n\n

Considering the role that the cloud plays in cybersecurity\nsolutions alone should be enough to sway customer attitudes, notes Chip Miceli,\npresident and CEO of Pulse Technology. The onslaught of hacking demands that\nend-users avail themselves of the best solution money can buy.<\/p>\n\n\n\n

\u201cIf you work with a company like Continuum, they have a\nprice module for that,\u201d Miceli said. \u201cWe just got into selling cybersecurity; I\nhave cyber insurance myself in case I get hacked. In Indiana, some major\ncompanies have been hacked already. It\u2019s in their minds, but not so much in the\nChicago area. Smart hackers are getting into systems and turning off backups. More\nand more people are understanding that they have to be in the cloud because it\nis less hackable.\u201d<\/p>\n\n\n\n

Smaller Scale<\/strong><\/p>\n\n\n\n

\"\"
West McDonald, West McDonald Co.<\/figcaption><\/figure><\/div>\n\n\n\n

Customer billing by seat or by device is not just a tool for\nthe well-heeled dealers. West McDonald, founder of West McDonald Co., notes\nthat resource management is the key for smaller dealers who wish to be players.<\/p>\n\n\n\n

\u201cFor them, keeping it simple initially is going to be the\nkey,\u201d he said. \u201cThat could be working with NEXERA and keeping it simple on a\nper-device basis. But they at least have to start building some sales\ncollateral and training their people on how to offer their program. <\/p>\n\n\n\n

\u201cI think there\u2019s a huge opportunity for them. I think that\nif they don\u2019t take advantage of it, they\u2019re going to start losing more and more\ndeals to companies like Marco that are getting into these programs, having more\nand more success, and make it the main way that they sell.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"

As we wrap up our April focus on offering everything-as-a-service, we\u2019ll take a look at the need for customers to embrace the cloud. With subscription-based software and Microsoft\u2019s Office 365 platform already pushing many businesses to embrace cloud solutions to some degree, the question becomes what will it take to prod those holdout customers to get on board? Jeff Dotzler, vice president of professional services for Gordon Flesch Co., emphasizes that the cloud is becoming a greater factor in how organizations acquire and manage information. The days of clients not having any cloud-based data or solutions have pretty much evaporated. \u201cIn terms of organizations moving all of their operations \u2013 their ERP, their financial package, things like that \u2013 to the cloud, I think that\u2019s happening at a quicker pace for a lot of organizations, but maybe not so much for the very large,\u201d he noted. \u201cBut even the very large are doing offsite backup of their data to a cloud provider. \u201cI think smaller organizations that embrace it see significant efficiencies and cost savings from different tools. It\u2019s not for every situation, and not for every application, depending on what the client is dealing with and what their challenge is. But it\u2019s definitely here to stay, and those who embrace it are going to see significant efficiencies.\u201d Considering the role that the cloud plays in cybersecurity solutions alone should be enough to sway customer attitudes, notes Chip Miceli, president and CEO of Pulse Technology. The onslaught of hacking demands that end-users avail themselves of the best solution money can buy. \u201cIf you work with a company like Continuum, they have a price module for that,\u201d Miceli said. \u201cWe just got into selling cybersecurity; I have cyber insurance myself in case I get hacked. In Indiana, some major companies have been hacked already. It\u2019s in their minds, but not so much in the Chicago area. Smart hackers are getting into systems and turning off backups. More and more people are understanding that they have to be in the cloud because it is less hackable.\u201d Smaller Scale Customer billing by seat or by device is not just a tool for the well-heeled dealers. West McDonald, founder of West McDonald Co., notes that resource management is the key for smaller dealers who wish to be players. \u201cFor them, keeping it simple initially is going to be the key,\u201d he said. \u201cThat could be working with NEXERA and keeping it simple on a per-device basis. But they at least have to start building some sales collateral and training their people on how to offer their program. \u201cI think there\u2019s a huge opportunity for them. I think that if they don\u2019t take advantage of it, they\u2019re going to start losing more and more deals to companies like Marco that are getting into these programs, having more and more success, and make it the main way that they sell.\u201d<\/p>\n","protected":false},"author":166,"featured_media":40030,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1650,82,87,1638],"tags":[2023,3521,3810],"_links":{"self":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/40029"}],"collection":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/users\/166"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/comments?post=40029"}],"version-history":[{"count":1,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/40029\/revisions"}],"predecessor-version":[{"id":40031,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/40029\/revisions\/40031"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/media\/40030"}],"wp:attachment":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/media?parent=40029"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/categories?post=40029"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/tags?post=40029"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}