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Jim Coriddi, vice\npresident, dealer division for Ricoh Americas, feels the deal is yet another\nexample of how the company is investing in the future, with a focus on growing\nboth organically and through acquisition. The ultimate goal is helping dealer\npartners grow their business. <\/p>\n\n\n\n
\u201cThis acquisition strengthens Ricoh\u2019s ability to further\nempower digital workplaces for its customers and its dealer\u2019s customers,\u201d\nCoriddi said. \u201cAt the same time, it is important to note that DocuWare will\ncontinue to operate as a separate company, so it will be business as usual for\nany Ricoh Family Group (RFG) dealer partners who are working with DocuWare or\nany other content services software companies, such as Laserfiche.<\/p>\n\n\n\n
\u201cRicoh is committed to supporting our RFG dealer network,\nhelping them deliver the strongest customer value in the industry. At ConvergX\nlast year, we discussed Ricoh Ignite, our global growth strategy and this year,\nwe\u2019re looking forward to meeting with RFG Dealer\nPrinciples at ConvergX (Nov. 18-21 in Las Vegas) to discuss this acquisition\nand the many ways Ricoh is working to support their businesses.\u201d<\/p>\n\n\n\n
Headquartered in\nGermany and the United States, DocuWare provides cloud and on-premises document\nmanagement and workflow automation software to more than 12,000 customers in\nmore than 90 countries across the globe through a network of 600 partners. <\/p>\n\n\n\n
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\u201cWe are intent on\nbuilding a thriving business which meets the growing need of companies around\nthe world to digitize their businesses and workplaces, wherever they may be,\u201d\nsaid David Mills, corporate senior vice president, Ricoh Company Ltd. \u201cWe see a\nstrong demand from our customers to maximize the value of their documents and\nbusiness content to support their growth. The agreement we have made with\nDocuWare, which has a market-leading, cloud-first content services offering, is\na hugely significant step in meeting that need. We are delighted at the\nadditional capabilities we will be able to offer current and new\ncustomers.\u201d <\/p>\n\n\n\n
Ricoh has a\nlong-term existing partnership with DocuWare and employs its software both\ninternally in its own operations and with existing customers. \u201cDocuWare takes\nthe pain and cost out of business processes, helping reduce human error and,\nimportantly, improve business efficiency to free up valuable employee time,\u201d\nMills remarked. \u201cOur ambition at Ricoh is to empower digital workplaces. What\nthat means in practice is connecting people to information faster and more\nconveniently, improving communication and creativity. The synergy between Ricoh\nand DocuWare speaks directly to this ambition. <\/p>\n\n\n\n
\u201cDocuWare already\nseamlessly integrates with our new IM C series of multifunction printers,\nthrough Ricoh Smart Integration, providing customers with a simple, secure way\nof scanning documents and feeding them directly into a highly effective,\nintelligent workflow process. As a longtime partner, Ricoh understands the\npower of DocuWare\u2019s channel to deliver document management and workflow\nautomation solutions to customers. Ricoh wants to strengthen and grow this\nroute to market and is committed to helping and learning from DocuWare and its\nmanagement team.\u201d <\/p>\n\n\n\n
In a joint\nstatement, Dr. Berger and Ertl commented, \u201cDocuWare has a bold growth plan, and\nthat includes enabling current and future partners with leading document\nmanagement and workflow automation technology. Having Ricoh as a strong\ninvestor and owner gives us the certainty that we can achieve our goals and\ncontinue to be a reliable, trustworthy and innovative provider for the entire\nDocuWare partner and customer community.\u201d<\/p>\n\n\n\n
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