{"id":31134,"date":"2018-10-04T14:29:03","date_gmt":"2018-10-04T21:29:03","guid":{"rendered":"https:\/\/www.enxmag.com\/twii\/?p=31134"},"modified":"2018-10-04T14:29:03","modified_gmt":"2018-10-04T21:29:03","slug":"documation-difference-maker-preston-woolfolk-relishes-caretaker-role","status":"publish","type":"post","link":"https:\/\/www.enxmag.com\/twii\/the-week-in-imaging-twii\/editors-blog\/2018\/10\/documation-difference-maker-preston-woolfolk-relishes-caretaker-role\/","title":{"rendered":"DOCUmation Difference Maker Preston Woolfolk Relishes Caretaker Role"},"content":{"rendered":"
\"\"

Preston Woolfolk
Co-President
DOCUmation<\/p><\/div>\n

He may still be on the smiling side of 30 years of age, but one might argue that Preston Woolfolk is an old soul. The co-president of DOCUmation has logged a lot of industry miles in a relatively short period of time, but perhaps the true reason for his \u201cold soul\u201d moniker probably lies in his and the company\u2019s role as a provision for the 130 employees that bring life to the company.<\/p>\n

It\u2019s not that Woolfolk lacks a passion or the drive to make DOCUmation a regional or national powerhouse. He is just mindful of the role his San Antonio, TX-based firm plays in the lives of its employees.<\/p>\n

\u201cI really enjoy our company purpose of being the provision for our employees,\u201d said Woolfolk, a 2018 ENX Magazine<\/em> Difference Maker. \u201cWith 130 employees, that means we roughly impact 520 people (figuring for a family of four). It\u2019s not just a job, it\u2019s truly the ability to take care of generations and provide a future for them.\u201d<\/p>\n

Woolfolk represents the third generation of a family that has been a part of the industry since 1956. In fact, Woolfolk notes that his grandfather, Lou Scantland, is credited with opening the first independent copier dealership and creating the cost-per-copy model.<\/p>\n

Woolfolk\u2019s industry indoctrination began in his early years, working summers in the DOCUmation warehouse. He made perhaps his greatest impact during his early 20s, when in 2011 he led the dealership\u2019s charge into managed IT. At the age of 28, he became co-president of DOCUmation, working alongside his brother, Hunter, in the leadership role.<\/p>\n

Growth Spike<\/strong><\/p>\n

DOCUmation enjoyed a 16 percent growth in sales during Woolfolk\u2019s first year in the captain\u2019s chair, while its IT division scored a 25 percent increase to almost $3 million in sales. He credits Scantland and his own father, Scott, for providing the blueprint for success.<\/p>\n

\"\"\u201cMy grandfather has always said, \u2018Sell as much as you can, manage your expenses and take care of our employees. They\u2019re the easiest three things to do to be successful,\u2019\u201d Woolfolk noted. \u201cMy father is more sales-oriented and he\u2019s always been able to impart a laser-like focus into \u2018selling your way out of the problem.\u2019 He\u2019s the best reminder to focus sales first and everything else is taken care of.\u201d<\/p>\n

Woolfolk credits DOCUmation\u2019s leadership team in leading the company through a difficult transition in 2017 and 2018. Like the co-president himself, the team kept its focus on taking care of their employees while logging a heavy workload to ensure a smooth transition.<\/p>\n

Pivoting to 2019, the dealer\u2019s main goals are to continue expanding its footprint in the Lone Star State while growing its IT and software business. \u201cWe want to be well diversified by 2022 and make sure we are continuously viewed as a technology company,\u201d Woolfolk said.<\/p>\n

Service Excellence<\/strong><\/p>\n

Woolfolk has spoken during a number of industry conferences on the challenges dealers are confronted with in transitioning from a traditional copier dealership to a business technology provider. Keeping pace with the evolving needs of the customer remains a high priority for Woolfolk.<\/p>\n

\u201cI believe we can continuously provide better service,\u201d he added. \u201cWe have a large customer base and that is always hard to keep up with the changes in their companies. Our goal is to take customer care to the next level.\u201d<\/p>\n

Away from the office, Woolfolk enjoys the snow and going snowboarding, although he lives at least 12 hours from the mountains. Preston and his wife, Julie, are the parents of two boys, Kit and Finn.<\/p>\n","protected":false},"excerpt":{"rendered":"

He may still be on the smiling side of 30 years of age, but one might argue that Preston Woolfolk is an old soul. The co-president of DOCUmation has logged a lot of industry miles in a relatively short period of time, but perhaps the true reason for his \u201cold soul\u201d moniker probably lies in his and the company\u2019s role as a provision for the 130 employees that bring life to the company. It\u2019s not that Woolfolk lacks a passion or the drive to make DOCUmation a regional or national powerhouse. He is just mindful of the role his San Antonio, TX-based firm plays in the lives of its employees. \u201cI really enjoy our company purpose of being the provision for our employees,\u201d said Woolfolk, a 2018 ENX Magazine Difference Maker. \u201cWith 130 employees, that means we roughly impact 520 people (figuring for a family of four). It\u2019s not just a job, it\u2019s truly the ability to take care of generations and provide a future for them.\u201d Woolfolk represents the third generation of a family that has been a part of the industry since 1956. In fact, Woolfolk notes that his grandfather, Lou Scantland, is credited with opening the first independent copier dealership and creating the cost-per-copy model. Woolfolk\u2019s industry indoctrination began in his early years, working summers in the DOCUmation warehouse. He made perhaps his greatest impact during his early 20s, when in 2011 he led the dealership\u2019s charge into managed IT. At the age of 28, he became co-president of DOCUmation, working alongside his brother, Hunter, in the leadership role. Growth Spike DOCUmation enjoyed a 16 percent growth in sales during Woolfolk\u2019s first year in the captain\u2019s chair, while its IT division scored a 25 percent increase to almost $3 million in sales. He credits Scantland and his own father, Scott, for providing the blueprint for success. \u201cMy grandfather has always said, \u2018Sell as much as you can, manage your expenses and take care of our employees. They\u2019re the easiest three things to do to be successful,\u2019\u201d Woolfolk noted. \u201cMy father is more sales-oriented and he\u2019s always been able to impart a laser-like focus into \u2018selling your way out of the problem.\u2019 He\u2019s the best reminder to focus sales first and everything else is taken care of.\u201d Woolfolk credits DOCUmation\u2019s leadership team in leading the company through a difficult transition in 2017 and 2018. Like the co-president himself, the team kept its focus on taking care of their employees while logging a heavy workload to ensure a smooth transition. Pivoting to 2019, the dealer\u2019s main goals are to continue expanding its footprint in the Lone Star State while growing its IT and software business. \u201cWe want to be well diversified by 2022 and make sure we are continuously viewed as a technology company,\u201d Woolfolk said. Service Excellence Woolfolk has spoken during a number of industry conferences on the challenges dealers are confronted with in transitioning from a traditional copier dealership to a business technology provider. Keeping pace with the evolving needs of the customer remains a high priority for Woolfolk. \u201cI believe we can continuously provide better service,\u201d he added. \u201cWe have a large customer base and that is always hard to keep up with the changes in their companies. Our goal is to take customer care to the next level.\u201d Away from the office, Woolfolk enjoys the snow and going snowboarding, although he lives at least 12 hours from the mountains. Preston and his wife, Julie, are the parents of two boys, Kit and Finn.<\/p>\n","protected":false},"author":166,"featured_media":29139,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[80,1650,82,84,1638],"tags":[1186],"_links":{"self":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/31134"}],"collection":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/users\/166"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/comments?post=31134"}],"version-history":[{"count":1,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/31134\/revisions"}],"predecessor-version":[{"id":31136,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/31134\/revisions\/31136"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/media\/29139"}],"wp:attachment":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/media?parent=31134"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/categories?post=31134"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/tags?post=31134"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}