{"id":29711,"date":"2018-06-08T06:39:38","date_gmt":"2018-06-08T13:39:38","guid":{"rendered":"http:\/\/www.enxmag.com\/twii\/?p=29711"},"modified":"2018-06-08T06:39:38","modified_gmt":"2018-06-08T13:39:38","slug":"xerox-managed-print-services-opens-doors-for-multi-vendor-print-dealer","status":"publish","type":"post","link":"https:\/\/www.enxmag.com\/twii\/news\/2018\/06\/xerox-managed-print-services-opens-doors-for-multi-vendor-print-dealer\/","title":{"rendered":"Xerox Managed Print Services Opens Doors for Multi-Vendor Print Dealer"},"content":{"rendered":"<p><em>Norwalk, CT (June 7, 2018)<\/em> \u2014 Bishop Business Equipment has cracked the code on how to engage organizations once considered too big or complex for the typical dealer to support. Using Xerox\u2019s Managed Print Services (MPS) offering, Bishop is now winning those opportunities and experiencing double digit MPS growth rates.<\/p>\n<p>\u201cWhile service level agreements are critical, the priority for businesses is overall control of the enterprise. And that\u2019s what we can provide with Xerox,\u201d said Dave Bishop, president and chief executive officer, Bishop Business Equipment.<\/p>\n<p><strong>New Focus on MPS<\/strong><\/p>\n<p>That was not always the case at Bishop with offices in Omaha and Lincoln, Nebraska. Their early MPS iterations were more modest, with contracts based upon cost per page or covering toner as well as print devices. However, two developments upped their game. One was hiring an MPS specialist to give the program more focus and the other was working with Xerox Partner Print Services, expanding Bishop\u2019s MPS depth and reach.<\/p>\n<p>\u201cBy leveraging Xerox\u2019s tools, their global experience and the top ratings received from industry analyst firms, it is obvious this is the company you want as an MPS partner,\u201d Bishop said. \u201cWhatever the situation, we can make it work by pulling the resources we need from Xerox.\u201d<\/p>\n<p>The value of the partnership was realized in a recent MPS deal Bishop signed with an international Fortune 1000 company based in its territory. The client, who Bishop had outreached to for more than 10 years, was working with another vendor when new management sought a standard operating model worldwide \u2013 typically available only from manufacturers. However, when Bishop told management about his Xerox partnership, he said, \u201cIt was an instant door opener.\u201d<\/p>\n<p>\u201cChannel partners offering MPS are at a distinct advantage in terms of winning new business and retaining existing clients,\u201d said Darren Cassidy, president, U.S. Channels Unit, Xerox. \u201cMPS up-levels the conversation allowing partners to demonstrate their relevancy as a strategic, forward-thinking resource.\u201d<\/p>\n<p><strong>Triple Whammy<\/strong><\/p>\n<p>To win the business, the Bishop-Xerox team analyzed 15 of the customer\u2019s primary sites using theXerox CompleteView Pro MPS tool. The client was so impressed with the detail and planned approach, incumbents did not receive a bid invitation.<\/p>\n<p>Now the team delivers what Bishop calls a \u201ctriple whammy\u201d: local support from the dealership, national and global reach from Xerox, and the best MPS software support and practices in the industry. The deal provides the customer with considerable savings, but more importantly, Bishop said, \u201cIf they want to make a worldwide decision on how to manage print in the future, they\u2019ll have tools to do it.\u201d<\/p>\n<p>The win is having an impact at the dealership, as well. \u201cThis is a breakthrough account in terms of size and scope,\u201d Bishop said. \u201cThe beauty of the model is that it becomes a repeatable best practice for us to win more of these accounts moving forward.\u201d<\/p>\n<p>###<\/p>\n<p><strong>About Bishop Business Equipment<\/strong><br \/>\n<a href=\"https:\/\/www.bbec.com\/\">Bishop Business Equipment<\/a>, founded in 1954, is an independent office technology provider with locations in Omaha and Lincoln, NE. Serving Southeast Nebraska and Southwest Iowa, the family-owned and operated business specializes in providing copy\/print imaging solutions and electronic content management business process software. Bishop Business Equipment prides itself in offering the latest technology and unbeatable service provided by an experienced staff committed to the Midwest.<\/p>\n<p><strong>About Xerox<\/strong><br \/>\n<a href=\"http:\/\/www.xerox.com\">Xerox Corporation<\/a> is a technology leader that innovates the way the world communicates, connects and works. We understand what\u2019s at the heart of sharing information \u2013 and all of the forms it can take. We embrace the integration of paper and digital, the increasing requirement for mobility, and the need for seamless integration between work and personal worlds. Every day, our innovative print technologies and intelligent work solutions help people communicate and work better.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Norwalk, CT (June 7, 2018) \u2014 Bishop Business Equipment has cracked the code on how to engage organizations once considered too big or complex for the typical dealer to support. Using Xerox\u2019s Managed Print Services (MPS) offering, Bishop is now winning those opportunities and experiencing double digit MPS growth rates. \u201cWhile service level agreements are critical, the priority for businesses is overall control of the enterprise. And that\u2019s what we can provide with Xerox,\u201d said Dave Bishop, president and chief executive officer, Bishop Business Equipment. New Focus on MPS That was not always the case at Bishop with offices in Omaha and Lincoln, Nebraska. Their early MPS iterations were more modest, with contracts based upon cost per page or covering toner as well as print devices. However, two developments upped their game. One was hiring an MPS specialist to give the program more focus and the other was working with Xerox Partner Print Services, expanding Bishop\u2019s MPS depth and reach. \u201cBy leveraging Xerox\u2019s tools, their global experience and the top ratings received from industry analyst firms, it is obvious this is the company you want as an MPS partner,\u201d Bishop said. \u201cWhatever the situation, we can make it work by pulling the resources we need from Xerox.\u201d The value of the partnership was realized in a recent MPS deal Bishop signed with an international Fortune 1000 company based in its territory. The client, who Bishop had outreached to for more than 10 years, was working with another vendor when new management sought a standard operating model worldwide \u2013 typically available only from manufacturers. However, when Bishop told management about his Xerox partnership, he said, \u201cIt was an instant door opener.\u201d \u201cChannel partners offering MPS are at a distinct advantage in terms of winning new business and retaining existing clients,\u201d said Darren Cassidy, president, U.S. Channels Unit, Xerox. \u201cMPS up-levels the conversation allowing partners to demonstrate their relevancy as a strategic, forward-thinking resource.\u201d Triple Whammy To win the business, the Bishop-Xerox team analyzed 15 of the customer\u2019s primary sites using theXerox CompleteView Pro MPS tool. The client was so impressed with the detail and planned approach, incumbents did not receive a bid invitation. Now the team delivers what Bishop calls a \u201ctriple whammy\u201d: local support from the dealership, national and global reach from Xerox, and the best MPS software support and practices in the industry. The deal provides the customer with considerable savings, but more importantly, Bishop said, \u201cIf they want to make a worldwide decision on how to manage print in the future, they\u2019ll have tools to do it.\u201d The win is having an impact at the dealership, as well. \u201cThis is a breakthrough account in terms of size and scope,\u201d Bishop said. \u201cThe beauty of the model is that it becomes a repeatable best practice for us to win more of these accounts moving forward.\u201d ### About Bishop Business Equipment Bishop Business Equipment, founded in 1954, is an independent office technology provider with locations in Omaha and Lincoln, NE. Serving Southeast Nebraska and Southwest Iowa, the family-owned and operated business specializes in providing copy\/print imaging solutions and electronic content management business process software. Bishop Business Equipment prides itself in offering the latest technology and unbeatable service provided by an experienced staff committed to the Midwest. About Xerox Xerox Corporation is a technology leader that innovates the way the world communicates, connects and works. We understand what\u2019s at the heart of sharing information \u2013 and all of the forms it can take. We embrace the integration of paper and digital, the increasing requirement for mobility, and the need for seamless integration between work and personal worlds. Every day, our innovative print technologies and intelligent work solutions help people communicate and work better.<\/p>\n","protected":false},"author":66,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[86],"tags":[2369,362],"_links":{"self":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/29711"}],"collection":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/users\/66"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/comments?post=29711"}],"version-history":[{"count":1,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/29711\/revisions"}],"predecessor-version":[{"id":29712,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/29711\/revisions\/29712"}],"wp:attachment":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/media?parent=29711"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/categories?post=29711"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/tags?post=29711"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}