{"id":29311,"date":"2018-05-10T07:14:40","date_gmt":"2018-05-10T14:14:40","guid":{"rendered":"http:\/\/www.enxmag.com\/twii\/?p=29311"},"modified":"2018-05-10T09:36:45","modified_gmt":"2018-05-10T16:36:45","slug":"new-comptia-report-examines-operational-efficiency-challenges-among-technology-providers","status":"publish","type":"post","link":"https:\/\/www.enxmag.com\/twii\/news\/2018\/05\/new-comptia-report-examines-operational-efficiency-challenges-among-technology-providers\/","title":{"rendered":"New CompTIA Report Examines Operational Efficiency Challenges Among Technology Providers"},"content":{"rendered":"

Downers Grove, IL (May 8, 2018)<\/em> \u2014 As IT channel companies shift their focus from hardware sales to service-centric business models, they are contending with new and complex operational challenges that affect the bottom line, according to a new report from CompTIA, the world\u2019s leading technology association.<\/p>\n

While operational challenges aren\u2019t new, a company\u2019s ability to operate efficiently has taken on heightened importance and complexity. In CompTIA\u2019s survey of 400 U.S. IT firms, nearly half (45 percent) said that operating their business has become more complex than it was two years ago.<\/p>\n

Among the factors that have made business operations more complex, 53 percent of executives said they have more streams of data to manage and analyze. About half cite expansions into new business lines and models; the introduction of emerging technologies into their portfolios; and customer engagement that\u2019s become more challenging and complicated.<\/p>\n

Just 20 percent of surveyed firms assess the current state of their operations as very efficient. Another 39 percent deem themselves mostly efficient.<\/p>\n

\u201cRunning an efficient organization is a money issue that often gets overlooked,\u201d said Carolyn April, senior director, industry analysis, at CompTIA.<\/p>\n

\u201cHow well, or how poorly you run your business has a direct impact on your profit margin,\u201d April explained. \u201cIf you\u2019re captaining a leaky ship, it may be the difference between a 10 percent margin and a 25 percent margin for the year.\u201d<\/p>\n

Business Transformation Accelerating<\/strong><\/p>\n

The number of firms that reported experiencing a high-degree of business transformation nearly doubled between 2013 and 2017, while the percentage of those acknowledging a low-degree of transformation dropped nearly 10 points during that same time frame. In general, most respondents\u2014just over half\u2014characterize their degree of business transformation as moderate today.<\/p>\n

Why are they reinventing their businesses? For one, customers are pushing them in new directions. More than half of respondents (53 percent) said customer demand is the number one reason they are making changes.<\/p>\n

\u201cCustomers have myriad choices today, including self-provisioning applications and services all by themselves,\u201d April said. \u201cAs they grow accustomed to consuming established and emerging technologies as a service, technology firms need to embrace the cloud, managed services and business consulting acumen to deliver what customers want.\u201d<\/p>\n

Cloud computing\u2019s ascendance was cited by 53 percent of firms as the reason they\u2019re changing their business model in some fashion. Another 49 percent cite emerging tech.<\/p>\n

\u201cMany of today\u2019s new technologies, from artificial intelligence to virtual reality to blockchain\u001b, will require tech firms to develop new skills and new ways of doing business,\u201d April said.<\/p>\n

All this activity places even more emphasis on running a tight ship operationally, whether a company is moving to a new business model or just trying to boost its bottom line.<\/p>\n

\u201cThe most important thing is to do is make an honest gut check of how well you run your operations today,\u201d April concluded. \u201cIf you\u2019re running a loose operation currently, if you don\u2019t shore up how you run things today, you won\u2019t be in a position to survive tomorrow.\u201d<\/p>\n

The CompTIA report \u201cOperational Efficiency in the Channel\u201d<\/a> is based on a December 2017 online survey of 400 U.S. IT firms.<\/p>\n

###<\/p>\n

About CompTIA<\/strong>
\nThe Computing Technology Industry Association<\/a> (CompTIA) is a leading voice and advocate for the $4.8 trillion global information technology ecosystem; and the more than seven million technology professionals, who design, implement, manage, and safeguard the technology that powers the U.S. economy. Through education, training, certifications, advocacy, philanthropy, and market research, CompTIA is the hub for advancing the tech industry and its workforce.<\/p>\n","protected":false},"excerpt":{"rendered":"

Downers Grove, IL (May 8, 2018) \u2014 As IT channel companies shift their focus from hardware sales to service-centric business models, they are contending with new and complex operational challenges that affect the bottom line, according to a new report from CompTIA, the world\u2019s leading technology association. While operational challenges aren\u2019t new, a company\u2019s ability to operate efficiently has taken on heightened importance and complexity. In CompTIA\u2019s survey of 400 U.S. IT firms, nearly half (45 percent) said that operating their business has become more complex than it was two years ago. Among the factors that have made business operations more complex, 53 percent of executives said they have more streams of data to manage and analyze. About half cite expansions into new business lines and models; the introduction of emerging technologies into their portfolios; and customer engagement that\u2019s become more challenging and complicated. Just 20 percent of surveyed firms assess the current state of their operations as very efficient. Another 39 percent deem themselves mostly efficient. \u201cRunning an efficient organization is a money issue that often gets overlooked,\u201d said Carolyn April, senior director, industry analysis, at CompTIA. \u201cHow well, or how poorly you run your business has a direct impact on your profit margin,\u201d April explained. \u201cIf you\u2019re captaining a leaky ship, it may be the difference between a 10 percent margin and a 25 percent margin for the year.\u201d Business Transformation Accelerating The number of firms that reported experiencing a high-degree of business transformation nearly doubled between 2013 and 2017, while the percentage of those acknowledging a low-degree of transformation dropped nearly 10 points during that same time frame. In general, most respondents\u2014just over half\u2014characterize their degree of business transformation as moderate today. Why are they reinventing their businesses? For one, customers are pushing them in new directions. More than half of respondents (53 percent) said customer demand is the number one reason they are making changes. \u201cCustomers have myriad choices today, including self-provisioning applications and services all by themselves,\u201d April said. \u201cAs they grow accustomed to consuming established and emerging technologies as a service, technology firms need to embrace the cloud, managed services and business consulting acumen to deliver what customers want.\u201d Cloud computing\u2019s ascendance was cited by 53 percent of firms as the reason they\u2019re changing their business model in some fashion. Another 49 percent cite emerging tech. \u201cMany of today\u2019s new technologies, from artificial intelligence to virtual reality to blockchain\u001b, will require tech firms to develop new skills and new ways of doing business,\u201d April said. All this activity places even more emphasis on running a tight ship operationally, whether a company is moving to a new business model or just trying to boost its bottom line. \u201cThe most important thing is to do is make an honest gut check of how well you run your operations today,\u201d April concluded. \u201cIf you\u2019re running a loose operation currently, if you don\u2019t shore up how you run things today, you won\u2019t be in a position to survive tomorrow.\u201d The CompTIA report \u201cOperational Efficiency in the Channel\u201d is based on a December 2017 online survey of 400 U.S. IT firms. ### About CompTIA The Computing Technology Industry Association (CompTIA) is a leading voice and advocate for the $4.8 trillion global information technology ecosystem; and the more than seven million technology professionals, who design, implement, manage, and safeguard the technology that powers the U.S. economy. Through education, training, certifications, advocacy, philanthropy, and market research, CompTIA is the hub for advancing the tech industry and its workforce.<\/p>\n","protected":false},"author":66,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[86],"tags":[146],"_links":{"self":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/29311"}],"collection":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/users\/66"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/comments?post=29311"}],"version-history":[{"count":3,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/29311\/revisions"}],"predecessor-version":[{"id":29350,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/29311\/revisions\/29350"}],"wp:attachment":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/media?parent=29311"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/categories?post=29311"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/tags?post=29311"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}