{"id":25456,"date":"2017-08-31T06:57:47","date_gmt":"2017-08-31T13:57:47","guid":{"rendered":"http:\/\/www.enxmag.com\/twii\/?p=25456"},"modified":"2017-08-31T06:57:47","modified_gmt":"2017-08-31T13:57:47","slug":"ricoh-wins-buyers-lab-awards-continues-empowering-digital-workplaces","status":"publish","type":"post","link":"https:\/\/www.enxmag.com\/twii\/news\/2017\/08\/ricoh-wins-buyers-lab-awards-continues-empowering-digital-workplaces\/","title":{"rendered":"Ricoh Wins Buyers Lab Awards, Continues Empowering Digital Workplaces"},"content":{"rendered":"

Malvern, PA (Aug. 29, 2017)<\/em> \u2014 Ricoh USA Inc. has announced portfolio enhancements that empower digital workplaces, enabling users to work smarter. These Workstyle Innovation Technologies\u2014ranging from new applications, Smart Support capabilities, Smart Operation Panel updates and device enhancements\u2014help deliver maximum device uptime and increased profitability for both large and small business environments. Additionally, Ricoh\u2019s ongoing innovation has been recognized by the prestigious Buyers Lab awards. Buyers Lab\u2019s Summer 2017 Picks highlighted five Ricoh devices, and Ricoh\u2019s broader portfolio was recognized by Buyers Lab\u2019s PaceSetter awards for MFP Platforms & App Ecosystems.<\/p>\n

\u201cAs technology continues to advance, the \u2018one size fits all\u2019 approach just doesn\u2019t work for customers,\u201d said Randy Dazo, group director, Keypoint Intelligence. \u201cCustomers need solutions specific to their industry and organization. Ricoh\u2019s approach to delivering customizable products, supported by services designed for the individual customer\u2019s business, allows them to deliver the best possible solutions.\u201d<\/p>\n

The black and white RICOH MP 2555 series won \u201cOutstanding 25-ppm Copier MFP.\u201d The device\u2019s Smart Operation Panel and related capabilities helped differentiate it from the competition. This family of Smart Operation Panel-enabled features also helped the case for the RICOH MP 402SPF (\u201cOutstanding MFP for Mid-size Workgroups\u201d), RICOH MP 501SPF (\u201cOutstanding MFP for Large Workgroups\u201d) and RICOH MP 601SPF (\u201cOutstanding Departmental Multifunction Printer\u201d). The RICOH SP 5310DN earned the \u201cOutstanding Departmental Printer\u201d recognition. Its 62-ppm speed, 1200 dpi print quality and media flexibility make it a versatile choice for a department with diverse tasks. The SP 5310DN\u2019s simple, 4-line LCD control panel minimizes the need for training, as well as the risk of productivity-slowing confusion.<\/p>\n

Additionally, Ricoh\u2019s blend of software, hardware and services won Buyers Lab\u2019s PaceSetter award for MFP Platforms & App Ecosystems. Buyers Lab\u2019s analysts cited Ricoh\u2019s suite of Integrated Cloud Environment (ICE) apps and their strong integration with the Smart Operation Panel as key differentiators. In its announcement of winners, Buyers Lab cited Ricoh as \u201cone of the pioneers in developing [platforms that] extend the functionality of the MFP,\u201d an ongoing and growing commitment for the company.<\/p>\n

\u201cThe synergy of Ricoh ICE and the Smart Operation Panel create an intuitive, efficient, and tablet-like experience for the user at the MFP,\u201d noted Jamie Bsales, director, Solutions Analysis at Keypoint Intelligence. \u201cAnd with the company\u2019s ESA technology underpinning traditional MFP-resident applets and connectors, Ricoh literally has all the bases covered when it comes to platforms and apps.\u201d<\/p>\n

A major part of productivity is high device uptime, and these portfolio enhancements go directly to the heart of that issue. Smart Support features including the Ricoh Service Request (SR) App, RemoteConnect Support and Remote Panel Operation help keep devices with the latest Smart Operation Panel running smoothly and quickly rebound when they are not. The SR App plugs the Smart Operation Panel directly into Ricoh\u2019s Global Knowledge Base to assist in troubleshooting without requiring users to go back to their desks and search for answers. If users\u2019 own troubleshooting doesn\u2019t address an issue, the SR App can automatically place a service request with a Ricoh technician. RemoteConnect Support allows service technicians to remotely access the device to quickly diagnose and fix issues without having to deploy an on-site technician allowing you to be more productive while Remote Panel Operation allows IT and network administrators to monitor, diagnose and fix issues on devices that are on their Local Area Network.<\/p>\n

These Smart Support features come standard on the newest additions to Ricoh\u2019s fast-evolving color multifunction printer (MFP) lineup, including the RICOH MP C2004ex\/MP C2504ex\/MP C3004ex\/MP C3504ex\/MP C4504ex and MP C6004ex, which print from 20 to 60 pages per minute (ppm). In addition to smart support, these MFPs use the 10.1-inch-wide Smart Operation Panel to leverage one-touch shortcuts and tablet-like touch screen controls. From the Smart Operation Panel, users can quickly and easily copy, scan, print and fax, as well as move information into customized, automated workflows. With the Smart Device Connector app, users can integrate their smartphones and tablets, printing from and scanning to them with ease. Fast, high-quality prints with impressive finishing options make these devices a great fit for busy workgroups looking to work smarter.<\/p>\n

Joining them in the smart support-enabled category is the RICOH SP 8400DN, a 60-ppm black-and-white laser printer. The RICOH SP 8400DN has the same 10.1-inch-wide Smart Operation Panel and workflow-enhancing functionality on a powerful print engine with great finishing options. This printer marries the simplicity of information movement Ricoh\u2019s devices are known for\u2014including near-field communication (NFC) mobile device interaction\u2014to a 4,700-sheet-capacity device with high print speeds. Standard PostScript 3 and PDF emulation make getting information from the screen to the page a snap. Meanwhile, new and innovative finishing options, such as the Internal Multi-Folding Unit, which produces multiple paper folding options without increasing device real estate footprint, and a 1,000-sheet Hybrid finisher, take realizing a vision for printed communication to the next level. Today\u2019s businesses need to be able to communicate in a variety of ways, even while everything else is moving fast. The RICOH SP 8400DN\u2019s 4-Bin Mailbox and Attention Light options, along with high toner yields, help keep things running smoothly even when users have to split their attention across multiple projects and screens.<\/p>\n

Ricoh recognizes that different industries have different information needs. As part of the company\u2019s defining commitment to serving customers based on their individual environments, needs and preferences, Ricoh\u2019s ICE now offers a variety of industry-specific packages to help get information where it needs to be, when it needs to be there, in the format users need it. Optical character recognition-enabled (OCR) scanning directly to email and popular third-party cloud services meets mobile printing in an intuitive user interface to facilitate information flow. Industry-specific packages add features and compatibility to help empower digital workplaces no matter their business, such as an Education Package that enables seamless integration with learning management systems (LMS).<\/p>\n

One of the ways digital workplaces are driving efficiencies is by better utilizing real estate. From hoteling environments to increased numbers of mobile workers, businesses are looking to dedicate less space to devices. This means an increased demand for versatile devices with small footprints, such as the RICOH SP C262SFNw MFP and RICOH SP C262DNw printer. These color devices are an excellent fit, quite literally, for countertops and under desks in reception areas, pharmacies and small government offices. These 21-ppm offerings can be easily added to a network, including Wi-Fi networks, so sharing their capabilities across multiple employees is simple. With WiFi Direct and near-field communication (NFC) connectivity, even visiting employees can easily walk up and connect to copy, print, scan and fax. The RICOH SP C262SFNw\u2019s 4.3-inch-wide touch panel and 50-sheet single-pass document feeder (SPDF) make handling information\u2014whether printed, faxed or emailed\u2014swift and straightforward. Additionally, the Locked Print feature helps protect documents by requiring users to enter a passcode before releasing jobs.<\/p>\n

\u201cAt Ricoh, we are continually striving to show our customers that we are a brand they can trust, one that offers irresistible appeal and can deliver products, services and solutions to help them meet business goals,\u201d said John Brophy, vice president, Product Marketing, Ricoh USA Inc. \u201cIt\u2019s this customer-first mindset that guides us in our pursuit of improving workplaces through innovative technologies and services. We know businesses need to work smarter in today\u2019s competitive global marketplace, and today\u2019s announcement is one step toward supporting that customer need.\u201d<\/p>\n

###<\/p>\n

About Ricoh<\/strong>
\nRicoh<\/a> is empowering digital workplaces using innovative technologies and services enabling individuals to work smarter. For more than 80 years, Ricoh has been driving innovation and is a leading provider of document management solutions, IT services, commercial and industrial printing, digital cameras, and industrial systems.<\/p>\n","protected":false},"excerpt":{"rendered":"

Malvern, PA (Aug. 29, 2017) \u2014 Ricoh USA Inc. has announced portfolio enhancements that empower digital workplaces, enabling users to work smarter. These Workstyle Innovation Technologies\u2014ranging from new applications, Smart Support capabilities, Smart Operation Panel updates and device enhancements\u2014help deliver maximum device uptime and increased profitability for both large and small business environments. Additionally, Ricoh\u2019s ongoing innovation has been recognized by the prestigious Buyers Lab awards. Buyers Lab\u2019s Summer 2017 Picks highlighted five Ricoh devices, and Ricoh\u2019s broader portfolio was recognized by Buyers Lab\u2019s PaceSetter awards for MFP Platforms & App Ecosystems. \u201cAs technology continues to advance, the \u2018one size fits all\u2019 approach just doesn\u2019t work for customers,\u201d said Randy Dazo, group director, Keypoint Intelligence. \u201cCustomers need solutions specific to their industry and organization. Ricoh\u2019s approach to delivering customizable products, supported by services designed for the individual customer\u2019s business, allows them to deliver the best possible solutions.\u201d The black and white RICOH MP 2555 series won \u201cOutstanding 25-ppm Copier MFP.\u201d The device\u2019s Smart Operation Panel and related capabilities helped differentiate it from the competition. This family of Smart Operation Panel-enabled features also helped the case for the RICOH MP 402SPF (\u201cOutstanding MFP for Mid-size Workgroups\u201d), RICOH MP 501SPF (\u201cOutstanding MFP for Large Workgroups\u201d) and RICOH MP 601SPF (\u201cOutstanding Departmental Multifunction Printer\u201d). The RICOH SP 5310DN earned the \u201cOutstanding Departmental Printer\u201d recognition. Its 62-ppm speed, 1200 dpi print quality and media flexibility make it a versatile choice for a department with diverse tasks. The SP 5310DN\u2019s simple, 4-line LCD control panel minimizes the need for training, as well as the risk of productivity-slowing confusion. Additionally, Ricoh\u2019s blend of software, hardware and services won Buyers Lab\u2019s PaceSetter award for MFP Platforms & App Ecosystems. Buyers Lab\u2019s analysts cited Ricoh\u2019s suite of Integrated Cloud Environment (ICE) apps and their strong integration with the Smart Operation Panel as key differentiators. In its announcement of winners, Buyers Lab cited Ricoh as \u201cone of the pioneers in developing [platforms that] extend the functionality of the MFP,\u201d an ongoing and growing commitment for the company. \u201cThe synergy of Ricoh ICE and the Smart Operation Panel create an intuitive, efficient, and tablet-like experience for the user at the MFP,\u201d noted Jamie Bsales, director, Solutions Analysis at Keypoint Intelligence. \u201cAnd with the company\u2019s ESA technology underpinning traditional MFP-resident applets and connectors, Ricoh literally has all the bases covered when it comes to platforms and apps.\u201d A major part of productivity is high device uptime, and these portfolio enhancements go directly to the heart of that issue. Smart Support features including the Ricoh Service Request (SR) App, RemoteConnect Support and Remote Panel Operation help keep devices with the latest Smart Operation Panel running smoothly and quickly rebound when they are not. The SR App plugs the Smart Operation Panel directly into Ricoh\u2019s Global Knowledge Base to assist in troubleshooting without requiring users to go back to their desks and search for answers. If users\u2019 own troubleshooting doesn\u2019t address an issue, the SR App can automatically place a service request with a Ricoh technician. RemoteConnect Support allows service technicians to remotely access the device to quickly diagnose and fix issues without having to deploy an on-site technician allowing you to be more productive while Remote Panel Operation allows IT and network administrators to monitor, diagnose and fix issues on devices that are on their Local Area Network. These Smart Support features come standard on the newest additions to Ricoh\u2019s fast-evolving color multifunction printer (MFP) lineup, including the RICOH MP C2004ex\/MP C2504ex\/MP C3004ex\/MP C3504ex\/MP C4504ex and MP C6004ex, which print from 20 to 60 pages per minute (ppm). In addition to smart support, these MFPs use the 10.1-inch-wide Smart Operation Panel to leverage one-touch shortcuts and tablet-like touch screen controls. From the Smart Operation Panel, users can quickly and easily copy, scan, print and fax, as well as move information into customized, automated workflows. With the Smart Device Connector app, users can integrate their smartphones and tablets, printing from and scanning to them with ease. Fast, high-quality prints with impressive finishing options make these devices a great fit for busy workgroups looking to work smarter. Joining them in the smart support-enabled category is the RICOH SP 8400DN, a 60-ppm black-and-white laser printer. The RICOH SP 8400DN has the same 10.1-inch-wide Smart Operation Panel and workflow-enhancing functionality on a powerful print engine with great finishing options. This printer marries the simplicity of information movement Ricoh\u2019s devices are known for\u2014including near-field communication (NFC) mobile device interaction\u2014to a 4,700-sheet-capacity device with high print speeds. Standard PostScript 3 and PDF emulation make getting information from the screen to the page a snap. Meanwhile, new and innovative finishing options, such as the Internal Multi-Folding Unit, which produces multiple paper folding options without increasing device real estate footprint, and a 1,000-sheet Hybrid finisher, take realizing a vision for printed communication to the next level. Today\u2019s businesses need to be able to communicate in a variety of ways, even while everything else is moving fast. The RICOH SP 8400DN\u2019s 4-Bin Mailbox and Attention Light options, along with high toner yields, help keep things running smoothly even when users have to split their attention across multiple projects and screens. Ricoh recognizes that different industries have different information needs. As part of the company\u2019s defining commitment to serving customers based on their individual environments, needs and preferences, Ricoh\u2019s ICE now offers a variety of industry-specific packages to help get information where it needs to be, when it needs to be there, in the format users need it. Optical character recognition-enabled (OCR) scanning directly to email and popular third-party cloud services meets mobile printing in an intuitive user interface to facilitate information flow. Industry-specific packages add features and compatibility to help empower digital workplaces no matter their business, such as an Education Package that enables seamless integration with learning management systems (LMS). One of the ways digital workplaces are driving efficiencies is by better utilizing real estate. From hoteling environments to increased numbers of mobile workers, businesses are looking to dedicate less […]<\/p>\n","protected":false},"author":66,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[86],"tags":[312],"_links":{"self":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/25456"}],"collection":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/users\/66"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/comments?post=25456"}],"version-history":[{"count":2,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/25456\/revisions"}],"predecessor-version":[{"id":25458,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/25456\/revisions\/25458"}],"wp:attachment":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/media?parent=25456"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/categories?post=25456"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/tags?post=25456"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}