{"id":25454,"date":"2017-08-31T06:45:07","date_gmt":"2017-08-31T13:45:07","guid":{"rendered":"http:\/\/www.enxmag.com\/twii\/?p=25454"},"modified":"2017-08-31T06:45:07","modified_gmt":"2017-08-31T13:45:07","slug":"lexmark-introduces-smart-document-capture-for-banking","status":"publish","type":"post","link":"https:\/\/www.enxmag.com\/twii\/news\/2017\/08\/lexmark-introduces-smart-document-capture-for-banking\/","title":{"rendered":"Lexmark Introduces Smart Document Capture for Banking"},"content":{"rendered":"<p><em>Lexington, KY (Aug. 30, 2017)<\/em> \u2014 Lexmark International Inc., a global imaging solutions leader, today announced the availability of Lexmark Smart Document Capture for Banking, a solution platform that streamlines paper-based processes within the branch, helping banks improve customer service, accuracy and compliance.<\/p>\n<p>Lexmark Smart Document Capture for Banking allows bank branch associates to automate document processing directly from the Lexmark smart multifunction printer (MFP), so customers can easily and quickly open new accounts, get a loan approved, apply for a mortgage, and more&#8211; including staying informed throughout the process.<\/p>\n<p>\u201cThese types of processes can keep customers waiting for days as their paperwork undergoes manual entry, review and validation,\u201d said Larry Early, Lexmark industry director, financial services. \u201cThis wait time, perceived as poor service, gives customers an opportunity to take their business elsewhere.\u201d<\/p>\n<p>\u201cBanks are under tremendous pressure to revolutionize the customer experience and provide digital, efficient and compliant interactions. Automating manual, paper-based processes is a significant step toward this \u2018branch of the future\u2019 transformation,\u201d Early said.<\/p>\n<p>Lexmark Smart Document Capture for Banking leverages a Lexmark MFP in the branch to add intelligence to the process as documents are collected from the customer.<\/p>\n<ul>\n<li>Document processing technology is leveraged at the MFP touch screen interface to ensure all required information and documentation is in place.<\/li>\n<li>Automated notifications and alerts keep customers and employees in the know, alerting both when additional documentation or information is needed.<\/li>\n<li>Direct integration with most bank software platforms and back-end systems leverages the bank\u2019s existing infrastructure while enabling an omnichannel customer experience.<\/li>\n<li>Digital audit trails are available to demonstrate compliance with bank requirements and regulations.<\/li>\n<\/ul>\n<p>\u201cOur banking customers are focused on transforming the branch experience to meet heightened customer expectations, and Lexmark is helping them do just that,\u201d said Allen Waugerman, Lexmark senior vice president and chief technology officer. \u201cLexmark Smart Document Capture for Banking is the latest addition to our banking solution offerings that are designed to automate paper-based processes so banks can achieve better customer service, more efficient back-office operations and improved compliance.\u201d<\/p>\n<p>The Lexmark Smart Document Capture for Banking is a custom solution available via Lexmark authorized resellers or directly from Lexmark.<\/p>\n<p>###<\/p>\n<p><strong>About Lexmark<\/strong><br \/>\n<a href=\"http:\/\/Lexmark.com\">Lexmark<\/a> creates innovative imaging solutions and technologies that help customers worldwide print, secure and manage information with ease, efficiency and unmatched value.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Lexington, KY (Aug. 30, 2017) \u2014 Lexmark International Inc., a global imaging solutions leader, today announced the availability of Lexmark Smart Document Capture for Banking, a solution platform that streamlines paper-based processes within the branch, helping banks improve customer service, accuracy and compliance. Lexmark Smart Document Capture for Banking allows bank branch associates to automate document processing directly from the Lexmark smart multifunction printer (MFP), so customers can easily and quickly open new accounts, get a loan approved, apply for a mortgage, and more&#8211; including staying informed throughout the process. \u201cThese types of processes can keep customers waiting for days as their paperwork undergoes manual entry, review and validation,\u201d said Larry Early, Lexmark industry director, financial services. \u201cThis wait time, perceived as poor service, gives customers an opportunity to take their business elsewhere.\u201d \u201cBanks are under tremendous pressure to revolutionize the customer experience and provide digital, efficient and compliant interactions. Automating manual, paper-based processes is a significant step toward this \u2018branch of the future\u2019 transformation,\u201d Early said. Lexmark Smart Document Capture for Banking leverages a Lexmark MFP in the branch to add intelligence to the process as documents are collected from the customer. Document processing technology is leveraged at the MFP touch screen interface to ensure all required information and documentation is in place. Automated notifications and alerts keep customers and employees in the know, alerting both when additional documentation or information is needed. Direct integration with most bank software platforms and back-end systems leverages the bank\u2019s existing infrastructure while enabling an omnichannel customer experience. Digital audit trails are available to demonstrate compliance with bank requirements and regulations. \u201cOur banking customers are focused on transforming the branch experience to meet heightened customer expectations, and Lexmark is helping them do just that,\u201d said Allen Waugerman, Lexmark senior vice president and chief technology officer. \u201cLexmark Smart Document Capture for Banking is the latest addition to our banking solution offerings that are designed to automate paper-based processes so banks can achieve better customer service, more efficient back-office operations and improved compliance.\u201d The Lexmark Smart Document Capture for Banking is a custom solution available via Lexmark authorized resellers or directly from Lexmark. ### About Lexmark Lexmark creates innovative imaging solutions and technologies that help customers worldwide print, secure and manage information with ease, efficiency and unmatched value.<\/p>\n","protected":false},"author":66,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[86],"tags":[228],"_links":{"self":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/25454"}],"collection":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/users\/66"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/comments?post=25454"}],"version-history":[{"count":1,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/25454\/revisions"}],"predecessor-version":[{"id":25455,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/25454\/revisions\/25455"}],"wp:attachment":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/media?parent=25454"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/categories?post=25454"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/tags?post=25454"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}