{"id":21164,"date":"2016-11-16T05:55:50","date_gmt":"2016-11-16T13:55:50","guid":{"rendered":"http:\/\/www.enxmag.com\/twii\/?p=21164"},"modified":"2016-11-16T05:55:50","modified_gmt":"2016-11-16T13:55:50","slug":"mysherpa-delivers-powerful-data-backup-and-business-continuity-services-with-continuums-noc-and-fully-managed-bdr-platform","status":"publish","type":"post","link":"https:\/\/www.enxmag.com\/twii\/news\/2016\/11\/mysherpa-delivers-powerful-data-backup-and-business-continuity-services-with-continuums-noc-and-fully-managed-bdr-platform\/","title":{"rendered":"MySherpa Delivers Powerful Data Backup and Business Continuity Services with Continuum\u2019s NOC and Fully-Managed BDR Platform"},"content":{"rendered":"

Boston, MA (November 15, 2016)<\/em> \u2013 Continuum, the only channel-exclusive IT management platform company, released a case study on Delaware-based MySherpa, provider of a complete suite of managed IT, cloud, data protection and other technology services. The company relies on Continuity247, Continuum\u2019s fully-managed backup and disaster recovery (BDR) platform. Continuity247 is supported by an industry-leading Network Operations Center (NOC) with more than 700 technicians resolving thousands of alerts, 24x7x365, to deliver business continuity and disaster recovery to clients. MySherpa supports a number of verticals including healthcare, legal and financial services.<\/p>\n

\u201cContinuity247 is a robust platform that works exactly the way it\u2019s supposed to, and I simply don\u2019t have to worry about backups as much as I have with other solutions,\u201d said Ethan Tancredi, President at MySherpa. \u201cContinuity247 has allowed us to reallocate internal resources that were previously spending time verifying backups, troubleshooting failures or responding to other issues. We can now rely on Continuum\u2019s tools and personnel to complete these tasks, and our engineers are operating more efficiently\u2014they\u2019re able to focus on driving more value for our customers.\u201d<\/p>\n

Continuity247 combines a powerful feature set with direct support from Continuum\u2019s NOC technicians who provide day-to-day monitoring, management and support for client backups. A strong differentiator for the platform, Continuity247\u2019s Tru-Verify proprietary technology moves well beyond traditional screenshot verification. Tru-Verify provides MSPs with complete video verification that confirms the integrity of recovery points and simplifies troubleshooting. MySherpa has tangible proof that a server has virtualized properly, allowing them to show clients that they are delivering a rock-solid backup service.<\/p>\n

The team at MySherpa has been deploying Continuity247 with each of its new customers and has begun upgrading existing clients who are undergoing system refreshes using Continuum\u2019s Tech Advantage program. Through Tech Advantage, MySherpa has Continuum\u2019s NOC technicians migrate clients to Continuity247 for them. The team spends approximately two or three hours getting everything set up, and the NOC handles the rest. Projects can even be completed after hours or on weekends, minimizing downtime for customers.<\/p>\n

For more information on Continuity247, visit: www.continuum.net\/continuity247<\/a>.<\/p>\n

For more information on the case study, \u201cMySherpa Leverages Continuum\u2019s NOC and Fully-Managed Continuity247 Platform to Deliver Powerful Data Backup and Business Continuity Services,\u201d visit:
\nhttps:\/\/www.continuum.net\/resources\/msp-resource-center\/success-story\/mysherpa-ethan-tancredi<\/a>.<\/p>\n

###<\/p>\n

About MySherpa:<\/strong>
\nSmall- to medium-size companies in the Greater Philadelphia market rely on MySherpa as their trusted guide to IT managed services. Founded by Head Sherpa Greg Gurev in 2001, MySherpa helps clients to reach peak performance by learning how each business uses computerized technology and delivering customized support. The company proactively plans for possible issues and takes ownership of problems so clients can focus on their climb to success. For more information, visit: http:\/\/www.mysherpa.com\/<\/a>.<\/p>\n

About Continuum:<\/strong>
\nContinuum is the only channel-exclusive IT management platform company that allows its Managed Services Provider (MSP) partners to maintain both on premise and cloud-based servers, desktops, mobile devices and other endpoints for their small-and-medium-sized business clients. Continuum\u2019s SaaS platform enables MSPs to efficiently backup, monitor, troubleshoot and maintain clients\u2019 IT infrastructure from a single pane of glass, all backed by an industry\u2013leading Network Operations Center (NOC) and Help Desk. The company employs more than 1,300 professionals worldwide, monitors more than 1 million endpoints for its 5,800 partners including MSPs servicing more than 60,000 SMB customers and web hosting providers protecting more than 250,000 servers worldwide with Continuum\u2019s R1Soft product line. The company established the Continuum Veterans Foundation, a nonprofit organization providing financial support to charities focused on helping veterans find jobs in IT. For more information, visit https:\/\/www.continuum.net\/<\/a> or https:\/\/www.r1soft.com\/<\/a> and follow on LinkedIn and Twitter @FollowContinuum.<\/p>\n","protected":false},"excerpt":{"rendered":"

Boston, MA (November 15, 2016) \u2013 Continuum, the only channel-exclusive IT management platform company, released a case study on Delaware-based MySherpa, provider of a complete suite of managed IT, cloud, data protection and other technology services. The company relies on Continuity247, Continuum\u2019s fully-managed backup and disaster recovery (BDR) platform. Continuity247 is supported by an industry-leading Network Operations Center (NOC) with more than 700 technicians resolving thousands of alerts, 24x7x365, to deliver business continuity and disaster recovery to clients. MySherpa supports a number of verticals including healthcare, legal and financial services. \u201cContinuity247 is a robust platform that works exactly the way it\u2019s supposed to, and I simply don\u2019t have to worry about backups as much as I have with other solutions,\u201d said Ethan Tancredi, President at MySherpa. \u201cContinuity247 has allowed us to reallocate internal resources that were previously spending time verifying backups, troubleshooting failures or responding to other issues. We can now rely on Continuum\u2019s tools and personnel to complete these tasks, and our engineers are operating more efficiently\u2014they\u2019re able to focus on driving more value for our customers.\u201d Continuity247 combines a powerful feature set with direct support from Continuum\u2019s NOC technicians who provide day-to-day monitoring, management and support for client backups. A strong differentiator for the platform, Continuity247\u2019s Tru-Verify proprietary technology moves well beyond traditional screenshot verification. Tru-Verify provides MSPs with complete video verification that confirms the integrity of recovery points and simplifies troubleshooting. MySherpa has tangible proof that a server has virtualized properly, allowing them to show clients that they are delivering a rock-solid backup service. The team at MySherpa has been deploying Continuity247 with each of its new customers and has begun upgrading existing clients who are undergoing system refreshes using Continuum\u2019s Tech Advantage program. Through Tech Advantage, MySherpa has Continuum\u2019s NOC technicians migrate clients to Continuity247 for them. The team spends approximately two or three hours getting everything set up, and the NOC handles the rest. Projects can even be completed after hours or on weekends, minimizing downtime for customers. For more information on Continuity247, visit: www.continuum.net\/continuity247. For more information on the case study, \u201cMySherpa Leverages Continuum\u2019s NOC and Fully-Managed Continuity247 Platform to Deliver Powerful Data Backup and Business Continuity Services,\u201d visit: https:\/\/www.continuum.net\/resources\/msp-resource-center\/success-story\/mysherpa-ethan-tancredi. ### About MySherpa: Small- to medium-size companies in the Greater Philadelphia market rely on MySherpa as their trusted guide to IT managed services. Founded by Head Sherpa Greg Gurev in 2001, MySherpa helps clients to reach peak performance by learning how each business uses computerized technology and delivering customized support. The company proactively plans for possible issues and takes ownership of problems so clients can focus on their climb to success. For more information, visit: http:\/\/www.mysherpa.com\/. About Continuum: Continuum is the only channel-exclusive IT management platform company that allows its Managed Services Provider (MSP) partners to maintain both on premise and cloud-based servers, desktops, mobile devices and other endpoints for their small-and-medium-sized business clients. Continuum\u2019s SaaS platform enables MSPs to efficiently backup, monitor, troubleshoot and maintain clients\u2019 IT infrastructure from a single pane of glass, all backed by an industry\u2013leading Network Operations Center (NOC) and Help Desk. The company employs more than 1,300 professionals worldwide, monitors more than 1 million endpoints for its 5,800 partners including MSPs servicing more than 60,000 SMB customers and web hosting providers protecting more than 250,000 servers worldwide with Continuum\u2019s R1Soft product line. The company established the Continuum Veterans Foundation, a nonprofit organization providing financial support to charities focused on helping veterans find jobs in IT. For more information, visit https:\/\/www.continuum.net\/ or https:\/\/www.r1soft.com\/ and follow on LinkedIn and Twitter @FollowContinuum.<\/p>\n","protected":false},"author":66,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[86],"tags":[891,1873,2883,2884],"_links":{"self":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/21164"}],"collection":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/users\/66"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/comments?post=21164"}],"version-history":[{"count":1,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/21164\/revisions"}],"predecessor-version":[{"id":21165,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/21164\/revisions\/21165"}],"wp:attachment":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/media?parent=21164"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/categories?post=21164"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/tags?post=21164"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}