{"id":1718,"date":"2012-01-20T15:42:24","date_gmt":"2012-01-20T15:42:24","guid":{"rendered":"http:\/\/www.theweekinimaging.com\/?p=1718"},"modified":"2012-01-20T15:42:24","modified_gmt":"2012-01-20T15:42:24","slug":"declining-page-volume-creates-new-opportunities-and-challenges","status":"publish","type":"post","link":"https:\/\/www.enxmag.com\/twii\/feature-articles\/2012\/01\/declining-page-volume-creates-new-opportunities-and-challenges\/","title":{"rendered":"Declining Page Volume Creates New Opportunities and Challenges"},"content":{"rendered":"
\"\"<\/a>

Bud Karakey<\/p><\/div>\n

One of the trends we\u2019re seeing in 2012-2013 is decreased paper page output, and movement towards an electronic mobile format. This trend is being seen throughout the industry; both Generation X and Y have embraced electronic media and will continue to drive this trend. \u00a0As a result, document management will be the most important thing for processing, and getting those formats out there beyond paper output is going to be the challenge. How do you do it easier and cleaner for those 20 and 30-somethings that are using their tablets, smart phones and other electronic devices to read the page content? \u00a0My feelings are this is happening across the industry in a big way and will continue to do so.<\/p>\n

The big challenge is putting a printed format into a clean, viable mobile solution that\u2019s easily accessible to the clients. \u00a0It\u2019s more than taking a PDF and putting it on a Website or emailing it.\u00a0 There has to be a central print repository available that is easily accessible by these devices; which very few of the document management solutions are currently providing. \u00a0There must be a point where people take notice of these trends and provide an easier way to get it completed. \u00a0In the computer industry, tablets and other mobile platforms are the wave of the future. \u00a0\u00a0Our industry must prepare to put solutions out there for those devices; which we see a lot of in office environments and health care facilities.<\/p>\n

At BEI Services we continue to provide solutions that help dealerships increase service performance.\u00a0 With page based outputs getting smaller, it is that much more important to ensure that dealers are squeezing the most profit from every page they can.\u00a0 Dealers using our Advanced Comparative Reporting, Territory Management and Technician Compensation products can be ensured they have the best tools to help them stay as profitable as they can be in service.\u00a0 These combined strategies we put together continue to help companies thrive throughout these tough economic times and allow them to improve every day. \u00a0As you\u2019ve seen in our Customer Spotlight profiles, the dealers who are using us are obtaining phenomenal results. \u00a0The Customer Spotlight ads running in ENX<\/em> and Image Source<\/em> magazine illustrate specifically how our customers are improving their service performance and bottom line through the use of our products. \u00a0There will be a different Customer Spotlight profile in each magazine every month showing their personal improvement.\u00a0 It\u2019s a campaign that I don\u2019t believe anyone else in our industry has ever done before, and one we are very proud of.\u00a0<\/p>\n

We\u2019re doing a number of things to help dealers be successful in 2012 and 2013 beyond the scope of our normal products. \u00a0We have created \u201cService Reporting Software\u201d which allows companies to dispatch service calls and manage technicians, and we provide it for free!\u00a0 We\u2019ll then collect and process the data obtained from SRS so the dealers can understand their true costs per page on every device they service. \u00a0We have even made this product completely wireless so users can manage their service departments on wireless mobile devices for a small fee. \u00a0They can open service calls, arrive to calls, and close service calls completely remotely. \u00a0Dealers can even review previous call histories and order parts wirelessly on smart phones and tablets very quickly and easily. \u00a0Our wireless fees are very inexpensive, ranging from $12.95 to $14.95 per month per user. \u00a0That\u2019s going to streamline the flow of information throughout the company\u2019s service department, making it much more proficient and productive.<\/p>\n

We\u2019ve already come out with our intuitive service territory management product that\u2019s done phenomenal things for company\u2019s service territories. It dramatically reduced their cost, and has increased productivity because it allows for the easy creation of performance-based technician territories. \u00a0We are now planning to do something like that with sales territories as well. \u00a0By providing both sales and service statistics and analytics in a visual manner on a map, sales management will have the capability to create \u201csmart\u201d sales territories effortlessly. They can include or exclude any types of machines and manufactures they want, target machines by age, performance, high or low volume and even target unprofitable machines. \u00a0They can even layer territories for multiple reps in the same geographical area. \u00a0Having the combination of a sales and service territory management system allows dealers to make smart decisions in the field as it relates to territories.<\/p>\n","protected":false},"excerpt":{"rendered":"

One of the trends we\u2019re seeing in 2012-2013 is decreased paper page output, and movement towards an electronic mobile format. This trend is being seen throughout the industry; both Generation X and Y have embraced electronic media and will continue to drive this trend. \u00a0As a result, document management will be the most important thing for processing, and getting those formats out there beyond paper output is going to be the challenge. How do you do it easier and cleaner for those 20 and 30-somethings that are using their tablets, smart phones and other electronic devices to read the page content? \u00a0My feelings are this is happening across the industry in a big way and will continue to do so. The big challenge is putting a printed format into a clean, viable mobile solution that\u2019s easily accessible to the clients. \u00a0It\u2019s more than taking a PDF and putting it on a Website or emailing it.\u00a0 There has to be a central print repository available that is easily accessible by these devices; which very few of the document management solutions are currently providing. \u00a0There must be a point where people take notice of these trends and provide an easier way to get it completed. \u00a0In the computer industry, tablets and other mobile platforms are the wave of the future. \u00a0\u00a0Our industry must prepare to put solutions out there for those devices; which we see a lot of in office environments and health care facilities. At BEI Services we continue to provide solutions that help dealerships increase service performance.\u00a0 With page based outputs getting smaller, it is that much more important to ensure that dealers are squeezing the most profit from every page they can.\u00a0 Dealers using our Advanced Comparative Reporting, Territory Management and Technician Compensation products can be ensured they have the best tools to help them stay as profitable as they can be in service.\u00a0 These combined strategies we put together continue to help companies thrive throughout these tough economic times and allow them to improve every day. \u00a0As you\u2019ve seen in our Customer Spotlight profiles, the dealers who are using us are obtaining phenomenal results. \u00a0The Customer Spotlight ads running in ENX and Image Source magazine illustrate specifically how our customers are improving their service performance and bottom line through the use of our products. \u00a0There will be a different Customer Spotlight profile in each magazine every month showing their personal improvement.\u00a0 It\u2019s a campaign that I don\u2019t believe anyone else in our industry has ever done before, and one we are very proud of.\u00a0 We\u2019re doing a number of things to help dealers be successful in 2012 and 2013 beyond the scope of our normal products. \u00a0We have created \u201cService Reporting Software\u201d which allows companies to dispatch service calls and manage technicians, and we provide it for free!\u00a0 We\u2019ll then collect and process the data obtained from SRS so the dealers can understand their true costs per page on every device they service. \u00a0We have even made this product completely wireless so users can manage their service departments on wireless mobile devices for a small fee. \u00a0They can open service calls, arrive to calls, and close service calls completely remotely. \u00a0Dealers can even review previous call histories and order parts wirelessly on smart phones and tablets very quickly and easily. \u00a0Our wireless fees are very inexpensive, ranging from $12.95 to $14.95 per month per user. \u00a0That\u2019s going to streamline the flow of information throughout the company\u2019s service department, making it much more proficient and productive. We\u2019ve already come out with our intuitive service territory management product that\u2019s done phenomenal things for company\u2019s service territories. It dramatically reduced their cost, and has increased productivity because it allows for the easy creation of performance-based technician territories. \u00a0We are now planning to do something like that with sales territories as well. \u00a0By providing both sales and service statistics and analytics in a visual manner on a map, sales management will have the capability to create \u201csmart\u201d sales territories effortlessly. They can include or exclude any types of machines and manufactures they want, target machines by age, performance, high or low volume and even target unprofitable machines. \u00a0They can even layer territories for multiple reps in the same geographical area. \u00a0Having the combination of a sales and service territory management system allows dealers to make smart decisions in the field as it relates to territories.<\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[82,87],"tags":[],"_links":{"self":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/1718"}],"collection":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/comments?post=1718"}],"version-history":[{"count":0,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/1718\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/media?parent=1718"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/categories?post=1718"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/tags?post=1718"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}