{"id":16131,"date":"2016-01-27T11:34:45","date_gmt":"2016-01-27T16:34:45","guid":{"rendered":"http:\/\/www.enxmag.com\/twii\/?p=16131"},"modified":"2016-01-27T11:34:45","modified_gmt":"2016-01-27T16:34:45","slug":"continuum-now-integrates-with-accelo-one-of-the-fastest-growing-psas-for-msps","status":"publish","type":"post","link":"https:\/\/www.enxmag.com\/twii\/news\/2016\/01\/continuum-now-integrates-with-accelo-one-of-the-fastest-growing-psas-for-msps\/","title":{"rendered":"Continuum Now Integrates With Accelo, One Of The Fastest Growing PSAs For MSPs"},"content":{"rendered":"<p><em>(Boston, MA)\u00a0January 27, 2016<\/em> \u2013 <a href=\"http:\/\/www.continuum.net\/\">Continuum<\/a><sup>\u00ae<\/sup>, the IT management platform company, announced a new integration with <a href=\"https:\/\/www.accelo.com\/\">Accelo<\/a> , the newest and one of the fastest growing Professional Services Automation (PSA) platforms on the market. This integration gives Continuum\u2019s MSP partners the option to adopt a fully synchronized workflow by combining Continuum\u2019s leading technical tools for MSPs with Accelo\u2019s business tools, seamlessly.<\/p>\n<p>\u201cAt Continuum, we\u2019ve always gone further in helping our partners to focus on what they do best,\u201d explains <a href=\"https:\/\/www.linkedin.com\/pub\/mary-crogan\/3\/a75\/5b8\">Mary Crogan<\/a>, Senior Director, Product Marketing at Continuum. \u201cWhile we\u2019re focused on the platforms they manage for clients, we\u2019re thrilled to be working with the Accelo team as they apply the same beliefs to how our partner\u2019s businesses are run.\u201d<\/p>\n<p>With each company\u2019s focus on empowering IT professionals to concentrate on doing the work they love for their clients through outsourcing and automation, this new partnership promises to give MSPs of all sizes a brand new advantage in how they run and grow their businesses.<\/p>\n<p>\u201cAs a newer face in the MSP market, we\u2019ve been talking to lots of MSPs to find out where they are frustrated in running their business,\u201d said <a href=\"https:\/\/www.linkedin.com\/in\/geoffmcqueen\">Geoff McQueen<\/a>, CEO of Accelo. \u201cWhile we focus on operations and managing the business with our PSA platform, we\u2019ve heard many MSPs tell us how much they love Continuum and how it takes away many of the headaches of supporting their clients. Given our motto is about helping our users do the work they love, it was natural for us to work together with such a like\u00adminded company.\u201d<\/p>\n<p>Accelo\u2019s Smart PSA allows the thousands of MSPs already using Continuum the flexibility to easily manage all of their client work from one centralized system and take their business to the next level:<\/p>\n<ul>\n<li>By combining powerful yet simple CRM and Project Management systems with easy to use Ticketing, Contracts and Billing software, MSPs now have the ability to grow their business while staying organized.<\/li>\n<li>The integration between Continuum and Accelo allows MSPs to experience the many benefits Continuum provides, while ensuring they have full, real-time visibility into all of their clients\u2019 work.<\/li>\n<li>Accelo is the only PSA in the market that MSPs can also sell to their clients, taking their own expertise in using the product to create new revenue and services for their clients.<\/li>\n<\/ul>\n<p>\u201cOur team has been waiting for this integration for quite some time,\u201d said <a href=\"https:\/\/www.linkedin.com\/in\/ronkulik\">Ron Kulik<\/a>, owner of <a href=\"http:\/\/www.rmkcnet.com\/\">RMK Consulting<\/a>. \u201cThis integration will save us several hours a week and reduce our workload by cutting our ticket and asset double entry. We all agree Accelo is the best CRM PSA software we have seen or used, and with the Continuum integration, will put them in line or even ahead of other major PSA platforms.\u201d<\/p>\n<p>Continuum has released public ticketing APIs that support MSPs\u2019 critical ticket workflow needs. The APIs are designed to allow bi-directional updates so that the ticket information is synchronized between PSA and Continuum at all times.<\/p>\n<p>Both Continuum and Accelo are focused on helping clients do what they love. Continuum\u2019s Network Operations Center (<a href=\"http:\/\/www.continuum.net\/solutions\/rmm-software\/noc\">NOC<\/a>) and <a href=\"http:\/\/www.continuum.net\/solutions\/rmm-software\/it-help-desk\">Help Desk<\/a> allow its MSPs to focus on higher-level client service, and Accelo provides unprecedented automation to eliminate busy work.<\/p>\n<p>Accelo is a Professional Service Automation platform with CRM, Project Management, Service &amp; Billing cloud\u00adbased software for service businesses. Located in both San Francisco and Wollongong Australia, Accelo\u2019s mandate is to help professional service businesses be more successful and for those running them, to get back to doing the work they love by automating repeatable processes. For more information, visit: <a href=\"https:\/\/www.accelo.com\/\">https:\/\/www.accelo.com\/<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>(Boston, MA)\u00a0January 27, 2016 \u2013 Continuum\u00ae, the IT management platform company, announced a new integration with Accelo , the newest and one of the fastest growing Professional Services Automation (PSA) platforms on the market. This integration gives Continuum\u2019s MSP partners the option to adopt a fully synchronized workflow by combining Continuum\u2019s leading technical tools for MSPs with Accelo\u2019s business tools, seamlessly. \u201cAt Continuum, we\u2019ve always gone further in helping our partners to focus on what they do best,\u201d explains Mary Crogan, Senior Director, Product Marketing at Continuum. \u201cWhile we\u2019re focused on the platforms they manage for clients, we\u2019re thrilled to be working with the Accelo team as they apply the same beliefs to how our partner\u2019s businesses are run.\u201d With each company\u2019s focus on empowering IT professionals to concentrate on doing the work they love for their clients through outsourcing and automation, this new partnership promises to give MSPs of all sizes a brand new advantage in how they run and grow their businesses. \u201cAs a newer face in the MSP market, we\u2019ve been talking to lots of MSPs to find out where they are frustrated in running their business,\u201d said Geoff McQueen, CEO of Accelo. \u201cWhile we focus on operations and managing the business with our PSA platform, we\u2019ve heard many MSPs tell us how much they love Continuum and how it takes away many of the headaches of supporting their clients. Given our motto is about helping our users do the work they love, it was natural for us to work together with such a like\u00adminded company.\u201d Accelo\u2019s Smart PSA allows the thousands of MSPs already using Continuum the flexibility to easily manage all of their client work from one centralized system and take their business to the next level: By combining powerful yet simple CRM and Project Management systems with easy to use Ticketing, Contracts and Billing software, MSPs now have the ability to grow their business while staying organized. The integration between Continuum and Accelo allows MSPs to experience the many benefits Continuum provides, while ensuring they have full, real-time visibility into all of their clients\u2019 work. Accelo is the only PSA in the market that MSPs can also sell to their clients, taking their own expertise in using the product to create new revenue and services for their clients. \u201cOur team has been waiting for this integration for quite some time,\u201d said Ron Kulik, owner of RMK Consulting. \u201cThis integration will save us several hours a week and reduce our workload by cutting our ticket and asset double entry. We all agree Accelo is the best CRM PSA software we have seen or used, and with the Continuum integration, will put them in line or even ahead of other major PSA platforms.\u201d Continuum has released public ticketing APIs that support MSPs\u2019 critical ticket workflow needs. The APIs are designed to allow bi-directional updates so that the ticket information is synchronized between PSA and Continuum at all times. Both Continuum and Accelo are focused on helping clients do what they love. Continuum\u2019s Network Operations Center (NOC) and Help Desk allow its MSPs to focus on higher-level client service, and Accelo provides unprecedented automation to eliminate busy work. Accelo is a Professional Service Automation platform with CRM, Project Management, Service &amp; Billing cloud\u00adbased software for service businesses. Located in both San Francisco and Wollongong Australia, Accelo\u2019s mandate is to help professional service businesses be more successful and for those running them, to get back to doing the work they love by automating repeatable processes. For more information, visit: https:\/\/www.accelo.com\/.<\/p>\n","protected":false},"author":67,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[86],"tags":[1873],"_links":{"self":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/16131"}],"collection":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/users\/67"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/comments?post=16131"}],"version-history":[{"count":1,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/16131\/revisions"}],"predecessor-version":[{"id":16132,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/16131\/revisions\/16132"}],"wp:attachment":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/media?parent=16131"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/categories?post=16131"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/tags?post=16131"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}