{"id":13796,"date":"2015-08-05T11:16:23","date_gmt":"2015-08-05T15:16:23","guid":{"rendered":"http:\/\/www.enxmag.com\/twii\/?p=13796"},"modified":"2015-08-05T11:16:23","modified_gmt":"2015-08-05T15:16:23","slug":"sometimes-the-answer-is-right-at-your-fingertips","status":"publish","type":"post","link":"https:\/\/www.enxmag.com\/twii\/the-week-in-imaging-twii\/sales-and-service\/2015\/08\/sometimes-the-answer-is-right-at-your-fingertips\/","title":{"rendered":"Sometimes the Answer is Right at Your Fingertips"},"content":{"rendered":"<p><img loading=\"lazy\" class=\"alignleft size-medium wp-image-13797\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/08\/HP-PageWide-XL-8000-300x214.jpg\" alt=\"HP PageWide XL 8000\" width=\"300\" height=\"214\" srcset=\"https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/08\/HP-PageWide-XL-8000-300x214.jpg 300w, https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/08\/HP-PageWide-XL-8000-380x270.jpg 380w, https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/08\/HP-PageWide-XL-8000.jpg 350w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>Today, I had to do some research on the new HP PageWide XL 8000 system.\u00a0For those of you that are not familiar with the HP PageWide XL 8000, plain and simply put, it&#8217;s a beast. It can print 30 &#8220;D&#8221; size full color pages in a minute.<\/p>\n<p>Information on the web is pretty much limited to an HP spec sheet, and the HP press release.\u00a0Neither one of those documents were going to cut it for me; I needed to learn more, because the word on the street is that the XL series of PageWide could possibly put KIP out of business along with making a huge dent in Oc\u00e9\u2019s wide format sales. Did you notice I did not mention Ricoh?\u00a0 Well, let&#8217;s leave Ricoh alone for once and focus on the two leaders in wide-format systems.<\/p>\n<p>Back to the need to know more; after a few minutes of searching I was able to find the HP XL installation guide.\u00a0 This was a huge find.\u00a0 After reading through the manual I was able to glean a few useful specs that will help me in the future.\u00a0 While I was researching the XL 8000, I had a call from my friends over at <a href=\"http:\/\/espei.com\/\">ESP Surgex.<\/a>\u00a0 While I had them on the phone I had some questions about some of the electrical specs that HP mentioned and what devices are required for the install.\u00a0ESP Surgex was able to help me understand those specs and put them into content that I could comprehend.<\/p>\n<p>So, it&#8217;s really not about what I found in the manual, it&#8217;s more about doing the detective work, reading the manual and then using the information in the manual to sell against your competition.\u00a0 Over the years, I&#8217;ve downloaded many operation manuals. One that I remember dearly was the Xerox ColorQube.\u00a0 By the time I was finished reading the manual I had enough data to\u00a0consult with\u00a0potential clients about why the ColorQube was not the right system for them.<\/p>\n<p>Dang, after reading the operation manual I probably knew more than the Xerox rep.\u00a0That&#8217;s the key. If you arm yourself with knowledge, you are then considered not only the expert on your system, but also the competition\u2019s.<\/p>\n<p>When you&#8217;re stuck for reasons why the customer should not go forward with the competition\u2019s system, go find the operation manual, give it the\u00a0twice over, and you&#8217;ll have all the content you need to create a convincing argument.<\/p>\n<p>Good selling!<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Today, I had to do some research on the new HP PageWide XL 8000 system.\u00a0For those of you that are not familiar with the HP PageWide XL 8000, plain and simply put, it&#8217;s a beast. It can print 30 &#8220;D&#8221; size full color pages in a minute. Information on the web is pretty much limited to an HP spec sheet, and the HP press release.\u00a0Neither one of those documents were going to cut it for me; I needed to learn more, because the word on the street is that the XL series of PageWide could possibly put KIP out of business along with making a huge dent in Oc\u00e9\u2019s wide format sales. Did you notice I did not mention Ricoh?\u00a0 Well, let&#8217;s leave Ricoh alone for once and focus on the two leaders in wide-format systems. Back to the need to know more; after a few minutes of searching I was able to find the HP XL installation guide.\u00a0 This was a huge find.\u00a0 After reading through the manual I was able to glean a few useful specs that will help me in the future.\u00a0 While I was researching the XL 8000, I had a call from my friends over at ESP Surgex.\u00a0 While I had them on the phone I had some questions about some of the electrical specs that HP mentioned and what devices are required for the install.\u00a0ESP Surgex was able to help me understand those specs and put them into content that I could comprehend. So, it&#8217;s really not about what I found in the manual, it&#8217;s more about doing the detective work, reading the manual and then using the information in the manual to sell against your competition.\u00a0 Over the years, I&#8217;ve downloaded many operation manuals. One that I remember dearly was the Xerox ColorQube.\u00a0 By the time I was finished reading the manual I had enough data to\u00a0consult with\u00a0potential clients about why the ColorQube was not the right system for them. Dang, after reading the operation manual I probably knew more than the Xerox rep.\u00a0That&#8217;s the key. If you arm yourself with knowledge, you are then considered not only the expert on your system, but also the competition\u2019s. When you&#8217;re stuck for reasons why the customer should not go forward with the competition\u2019s system, go find the operation manual, give it the\u00a0twice over, and you&#8217;ll have all the content you need to create a convincing argument. Good selling! &nbsp;<\/p>\n","protected":false},"author":10,"featured_media":13797,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[87,1638],"tags":[106,151],"_links":{"self":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/13796"}],"collection":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/comments?post=13796"}],"version-history":[{"count":1,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/13796\/revisions"}],"predecessor-version":[{"id":13798,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/13796\/revisions\/13798"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/media\/13797"}],"wp:attachment":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/media?parent=13796"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/categories?post=13796"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/tags?post=13796"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}