{"id":12123,"date":"2015-04-28T13:20:44","date_gmt":"2015-04-28T17:20:44","guid":{"rendered":"http:\/\/www.enxmag.com\/twii\/?p=12123"},"modified":"2015-05-07T07:05:24","modified_gmt":"2015-05-07T11:05:24","slug":"the-difference-makers-people-in-the-document-imaging-industry-making-a-difference","status":"publish","type":"post","link":"https:\/\/www.enxmag.com\/twii\/enx-features\/2015\/04\/the-difference-makers-people-in-the-document-imaging-industry-making-a-difference\/","title":{"rendered":"The Difference Makers: People in the Document Imaging Industry Making a Difference"},"content":{"rendered":"<p>This month we celebrate individuals who are making a difference in the document imaging industry. The people we\u2019re acknowledging represent every segment of the industry, from OEMs, to services, solutions, and supplies providers, to industry analysts, to those running key industry associations.<\/p>\n<p>To assist us in making our selections we contacted dozens of respected folks across all segments of the document imaging industry as well as placed an open call for recommendations in the ENX\/The Week in Imaging newsletter. The difference makers we\u2019re profiling are a result of those efforts.<\/p>\n<p>How do we define someone who is making a difference? Some are thought leaders, people whose knowledge and opinions their peers and others in the industry respect. Others have done a superior job of running their organizations and building a business, or in some instances, building multiple businesses. Some are operating behind the scenes in their organizations, but making an impact nevertheless. Many of these folks are also prominent participants at industry events where you can find them hosting panels or seminars, sitting on panels, and\/or networking with other document imaging industry professionals.<\/p>\n<p>We expect this to become a popular feature in ENX and plan on presenting this yearly. We encourage more of our readers to contribute their recommendations going forward. Your participation adds greater credibility to this endeavor. In addition to the difference makers we\u2019re profiling in print, be sure and visit <a href=\"http:\/\/www.enxmag.com\/\">www.enxmag.com<\/a> or read our weekly newsletter in May to read about other worthy individuals from the industry who should also be on your radar.<\/p>\n<p>And now, let\u2019s meet our difference makers, presented in alphabetical order.<\/p>\n<div id=\"attachment_12124\" style=\"width: 310px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12124\" loading=\"lazy\" class=\"size-medium wp-image-12124\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Darrell-Amy-300x300.jpg\" alt=\"Darrell Amy\" width=\"300\" height=\"300\" srcset=\"https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Darrell-Amy.jpg 300w, https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Darrell-Amy-150x150.jpg 150w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><p id=\"caption-attachment-12124\" class=\"wp-caption-text\">Darrell Amy<\/p><\/div>\n<p><strong>Darrell Amy<\/strong><\/p>\n<p>President<\/p>\n<p>Dealer Marketing Systems<\/p>\n<p><strong>Why we think Darrell makes a difference: <\/strong>For some reason, Darrell seems to be here, there, and everywhere at dealer events, sometimes presenting, sometimes exhibiting, and always working the room. No doubt about it, Darrell puts the \u201cmarketing\u201d into dealer marketing, and there\u2019s a whole wide world of dealers who have enhanced their Internet presence and social media profiles in their markets thanks to the work of Darrell and his team.<\/p>\n<p><strong>What they\u2019re saying about Darrell:<\/strong><\/p>\n<p>\u201cThis guy lights up any room he enters and brings a welcome cocktail of wisdom, vision, and passion to any discussion. Darrell never turns away those in need of his wisdom, and always knows just the right answer for just about any problem.\u201d <em>Ken Stewart, Founder &amp; CEO, ChangeForge<\/em><\/p>\n<div id=\"attachment_12125\" style=\"width: 236px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12125\" loading=\"lazy\" class=\"size-medium wp-image-12125\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Sally-Anderson-e1429796658224-226x300.jpg\" alt=\"Sally Anderson\" width=\"226\" height=\"300\" \/><p id=\"caption-attachment-12125\" class=\"wp-caption-text\">Sally Anderson<\/p><\/div>\n<p><strong>Sally Anderson<\/strong><\/p>\n<p>Director, Marketing Communications<\/p>\n<p>Toshiba<\/p>\n<p><strong>Why we think Sally makes a difference: <\/strong>There\u2019s a few constants at Toshiba\u2014Bill Melo, Larry White, and someone who deserves a lot of credit for the company\u2019s continued visibility in the document imaging industry and beyond\u2014Sally Anderson. She may not be the go-to person for quotes and comments about products and strategic direction, but Sally\u2019s contributions to the company are equally important in our estimation as she has been a positive presence within Toshiba for the past 15 years.\u00a0<strong>\u00a0<\/strong><\/p>\n<p><strong>What they\u2019re saying about Sally:<\/strong><strong>\u00a0<\/strong><\/p>\n<p>\u201cSally Anderson is a highly-competent and talented executive. Her attention to detail with all of Toshiba\u2019s events is readily apparent. She personifies Toshiba\u2019s reputation of being one of the most supportive\u00a0OEMs to work with, both from a dealer and journalist perspective. You can\u00a0always count on Sally to fix a problem.\u201d <em>CJ Cannata, Partner\/SVP, Brand Strategy and Development, The Cannata Report<\/em><\/p>\n<p>\u201cShe\u2019s steering the marketing of a difficult company to steer. It\u2019s not like marketing for Ricoh or Konica Minolta. She\u2019s creative in the way she promotes Toshiba.\u201d <em>Lou Slawetsky, CEO, Industry Analysts<\/em><\/p>\n<div id=\"attachment_12126\" style=\"width: 189px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12126\" loading=\"lazy\" class=\"size-full wp-image-12126\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Milton-Bartley.jpg\" alt=\"Milton Bartley\" width=\"179\" height=\"245\" \/><p id=\"caption-attachment-12126\" class=\"wp-caption-text\">Milton Bartley<\/p><\/div>\n<p><strong>Milton Bartley<\/strong><\/p>\n<p>President &amp; CEO<\/p>\n<p>ImageQuest<\/p>\n<p><strong>Why we think Milton makes a difference:\u00a0 <\/strong>Milton Bartley has a well-deserved reputation as one of the most knowledgeable entrepreneurs in the nation when it comes to Managed IT Services and Managed Print Services. That\u2019s why you\u2019ll often find him front and center at industry events sharing his knowledge with his peers and others in the industry. For someone who started out selling hardware, he\u2019s had the foresight to move into new areas of opportunity ever since founding ImageQuest and is a shining example for any traditional office technology dealer looking to do the same.\u00a0<strong>\u00a0<\/strong><\/p>\n<p><strong>What they\u2019re saying about Milton:<\/strong><\/p>\n<p>\u201cMilton is an example of successfully pivoting from the status quo copier model.\u201d <em>Greg Walters, CEO, Greg Walters, Inc.<\/em><strong>\u00a0<\/strong><\/p>\n<div id=\"attachment_12127\" style=\"width: 226px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12127\" loading=\"lazy\" class=\"size-medium wp-image-12127\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Brian-Bissett-2011-216x300.jpg\" alt=\"Brian Bissett\" width=\"216\" height=\"300\" \/><p id=\"caption-attachment-12127\" class=\"wp-caption-text\">Brian Bissett<\/p><\/div>\n<p><strong>Brian Bissett<\/strong><\/p>\n<p>Publisher &amp; Editor<\/p>\n<p>The MFP Report<\/p>\n<p><strong>Why we think Brian makes a difference: <\/strong>Meet an analyst and writer who isn\u2019t afraid to speak his mind, even if some of the players in the industry don\u2019t always appreciate his candor. We do. Also, don\u2019t let the title of his publication fool you either because it covers a lot more than MFPs. We\u2019ve always found Brian to be one of the most cerebral analysts in the industry and his intellect comes through loud and clear at vendor functions, press events, and in his publication. When Brian asks a question or offers an opinion, we often ask ourselves, \u201cWhy aren\u2019t we smart enough to ask that same question or offer that same opinion?\u201d Because we\u2019re not Brian Bissett.<strong>\u00a0<\/strong><\/p>\n<p><strong>What they\u2019re saying about Brian:\u00a0<\/strong><strong>\u00a0<\/strong><\/p>\n<p>\u201cBrian is very intelligent and thoughtful in the things he says and does. I think his publication suffers because it\u2019s device centric. But if you read his commentary it\u2019s never about just devices, it\u2019s about the things that really make a difference. The technology by itself doesn\u2019t really change anything; it\u2019s behavior and how it\u2019s deployed, engaged and applied [through the technology]. Those kinds of conversations and dialogs are the kinds of things Brian grasps, gets, and talks about. I have a huge regard for the way he thinks.\u201d <em>Ed McLaughlin, President &amp; CEO, Valderus<\/em><\/p>\n<p>\u201cBrian Bissett may be one of the smartest guys in this industry and he\u2019s one of the few that really tell it like it is whether the vendor wants to hear it or not. Heaven help you if you\u2019re listed inside the front page in his editorial area. He understands this industry and the MFP Report is one of the best places to learn what\u2019s really going on in printing.\u201d <em>Andy Slawetsky, President, Industry Analysts<\/em><\/p>\n<div id=\"attachment_12128\" style=\"width: 260px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12128\" loading=\"lazy\" class=\"size-medium wp-image-12128\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Jerry-Blaine-250x300.jpg\" alt=\"Jerry Blaine\" width=\"250\" height=\"300\" \/><p id=\"caption-attachment-12128\" class=\"wp-caption-text\">Jerry Blaine<\/p><\/div>\n<p><strong>Jerry Blaine<\/strong><\/p>\n<p>CEO<\/p>\n<p>LDI Color Toolbox<\/p>\n<p><strong>Why we think Jerry is making a difference: <\/strong>As progressive dealers go, Jerry is one of the leaders of the progressive movement, steering his dealership well beyond the box. He\u2019s also a dealer that sees the value in education and his educational events in New York City for LDI customers set the standard in education and set him apart from many of his peers.<\/p>\n<p><strong>What they\u2019re saying about Jerry:<\/strong><\/p>\n<p>\u201cJerry Blaine is one of the most unique business executives that I have ever had the privilege to know. He takes an intellectual approach to everyday business challenges and opportunities. The result is LDI is easily one of the most advanced dealerships in the realm of an industry that is evolving from a hardware orientation to a software-dominated focus.\u201d <em>Frank Cannata, President, The Cannata Report<\/em><\/p>\n<p>\u201cHe\u2019s very forward thinking and never sitting back.\u201d <em>Ed McLaughlin, President &amp; CEO, Valderus<\/em><strong>\u00a0<\/strong><\/p>\n<div id=\"attachment_12130\" style=\"width: 310px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12130\" loading=\"lazy\" class=\"size-medium wp-image-12130\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Jeff_Boate-300x275.jpg\" alt=\"Jeff Boate\" width=\"300\" height=\"275\" srcset=\"https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Jeff_Boate-300x275.jpg 300w, https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Jeff_Boate.jpg 310w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><p id=\"caption-attachment-12130\" class=\"wp-caption-text\">Jeff Boate<\/p><\/div>\n<p><strong>Jeff Boate<\/strong><\/p>\n<p>President<\/p>\n<p>Perry proTECH<\/p>\n<p><strong>Why we think Jeff makes a difference: <\/strong>When it comes to people in the industry making a difference, particularly from the office dealer community, Jeff was one of the most oft-mentioned names when we began compiling the recommendations from leaders across the industry. There aren\u2019t many dealerships that have been able to accomplish the IT excellence that Perry proTECH has over the years and a lot of the credit goes to Jeff and the way he\u2019s been steering Perry proTECH\u2019s IT initiatives.<strong>\u00a0<\/strong><\/p>\n<p><strong>What they\u2019re saying about Jeff:\u00a0<\/strong><strong>\u00a0<\/strong><\/p>\n<p>\u201cJeff Boate is a great leader for the Perry ProTECH business and advocate for sharing his innovative thinking and wisdom as a dealer for the betterment of our industry.\u201d <em>Josie Heskje, Director, Strategic Marketing, Office Equipment Group, GreatAmerica Financial Services Corp. <\/em><\/p>\n<p><em>\u201c<\/em>Jeff is an intelligent representative of a dealership that has implemented IT successfully. Every time I see him on an IT dealer panel, I am impressed. He is helping show other dealers that there\u2019s an opportunity in IT services. He is fresh, not from the imaging industry, and that is what makes him valuable. He brings great insight to this market.\u201d <em>Tanya Flores, ESP\/SurgeX<\/em><\/p>\n<div id=\"attachment_12131\" style=\"width: 224px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12131\" loading=\"lazy\" class=\"size-medium wp-image-12131\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Phil-Boatman-214x300.jpg\" alt=\"Phil Boatman\" width=\"214\" height=\"300\" srcset=\"https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Phil-Boatman-214x300.jpg 214w, https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Phil-Boatman-731x1024.jpg 731w, https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Phil-Boatman.jpg 1500w\" sizes=\"(max-width: 214px) 100vw, 214px\" \/><p id=\"caption-attachment-12131\" class=\"wp-caption-text\">Phil Boatman<\/p><\/div>\n<p><strong>Phil Boatman<\/strong><\/p>\n<p>Business Alliance Manager<\/p>\n<p>Lexmark International<\/p>\n<p><strong>Why we think Phil makes a difference: <\/strong>He\u2019s been the face in the dealer channel for Lexmark and is a guy Lexmark dealers respect and appreciate doing business with. Phil\u2019s unbridled enthusiasm for Lexmark and the channel is evident at industry events and during interviews. As we\u2019ve become more familiar with Lexmark during the past four years, we\u2019ve seen its presence in the channel increase in large part due to Phil\u2019s presence, but we can\u2019t ignore either that he\u2019s an integral part of a talented team of professionals at Lexmark who are doing an excellent job of expanding the company\u2019s presence in the BTA channel while expanding the company\u2019s menu of products and solutions.<\/p>\n<p><strong>What they\u2019re saying about Phil:<\/strong><strong>\u00a0<\/strong><\/p>\n<p>\u201cPhil has established himself as someone that is respected in our industry.\u00a0\u00a0He\u2019s a true professional who\u2019s still open and eager to learn from his customers.\u201d <em>Ray Belanger, President, Bay Copy<\/em><\/p>\n<p>\u201cPhil Boatman changed the perception of Lexmark being a dealer hating, patent litigator to the trusted innovator of a dealer\u2019s OEM second line product. Through Phil\u2019s engaging personality and ability to increase the independent office equipment dealer\u2019s profitability, Phil helped move Lexmark into a prominent position as a provider of fully featured office equipment. Phil is a true gentleman. I have never heard him say an evil word about anyone or another OEM. He is positive, polite and charming. He grew the BTA Channel of Lexmark authorized dealers one at a time and he always brings education and value-add to the mix. He is an asset to the industry and a role model for hard work and integrity paying off to the vendor, selling dealer and the end user.\u201d <em>Ronelle Ingram, BTA Senior Fix Instructor &amp; Contributing Editor, ENX<\/em><\/p>\n<div id=\"attachment_12132\" style=\"width: 250px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12132\" loading=\"lazy\" class=\"size-medium wp-image-12132\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Leo-Bonetti-2014-240x300.jpg\" alt=\"Leo Bonetti\" width=\"240\" height=\"300\" srcset=\"https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Leo-Bonetti-2014-240x300.jpg 240w, https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Leo-Bonetti-2014.jpg 576w\" sizes=\"(max-width: 240px) 100vw, 240px\" \/><p id=\"caption-attachment-12132\" class=\"wp-caption-text\">Leo Bonetti<\/p><\/div>\n<p><strong>Leo Bonetti<\/strong><\/p>\n<p>President<\/p>\n<p>Flo-Tech<\/p>\n<p><strong>Why we think Leo makes a difference: <\/strong>If near-perfect attendance at industry educational events and conferences is all one needs to be considered someone who makes a difference in the document imaging industry, then Leo would hold that distinction along with a tight-knit group of his peers. But where he\u2019s making a difference is by running a dealership that\u2019s a shining example for the rest of the document imaging dealer community as to what the model for a 21<sup>st<\/sup> century document imaging dealership should look like. What\u2019s amazing about this is that Leo isn\u2019t a kid anymore, he\u2019s one of the senior members of the dealer community and he still has the foresight and the willingness to be at the forefront of change and transformation.\u00a0<strong>\u00a0<\/strong><\/p>\n<p><strong>What they\u2019re saying about Leo:\u00a0<\/strong><\/p>\n<p>\u201cDealers like Frank Gaspari and Leo Bonetti are in the same class. Frank is more big splash, big deals, big accounts; Leo is more blocking and tackling. They\u2019re really not copier dealers; Leo cringes when I tell him that. But the fact of the matter is they\u2019re not, they are offering a different approach to the business. They\u2019re not device centric. It\u2019s basically around the aftermarket and that\u2019s where the war is.\u201d <em>Ed McLaughlin, President &amp; CEO, Valderus<\/em><\/p>\n<div id=\"attachment_12133\" style=\"width: 250px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12133\" loading=\"lazy\" class=\"size-medium wp-image-12133\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Charles-Brewer-Head-Shot-JPG-240x300.jpeg\" alt=\"Charlie Brewer\" width=\"240\" height=\"300\" \/><p id=\"caption-attachment-12133\" class=\"wp-caption-text\">Charlie Brewer<\/p><\/div>\n<p><strong>Charlie Brewer<\/strong><\/p>\n<p>President<\/p>\n<p>Actionable Intelligence<\/p>\n<p><strong>Why we think Charlie makes a difference: <\/strong>Admittedly, we\u2019re a little biased because Charlie is a frequent contributor to ENX, but he\u2019s much more than that, he\u2019s one of the best informed and most knowledgeable analysts in the document imaging industry when it comes to anything related to the supplies segment of the business. Charlie and his market research firm, Actionable Intelligence, have their fingers firmly on the pulse of the supplies and compatibles markets, and if it\u2019s happening there, there\u2019s a good bet Charlie knows about it and can place it in perspective. Hands down Charlie is the definitive source for all unbiased information related to those markets.<\/p>\n<p><strong>What they\u2019re saying about Charlie:<\/strong><strong>\u00a0<\/strong><\/p>\n<p>\u201cCharlie Brewer has a\u00a0tremendous knowledge and understanding of our industry and the analytical skills to sort through the clutter and find the short and long-term consequences of the many changes we have been through over the years. Certainly that&#8217;s the definition of a good analyst. What separates Charlie from the rest of the pack is his ability to articulate his insight to all levels of the industry with an intelligent yet down to earth presentation, whether written or verbal, that both reaches those at the higher levels but also the day to day people in the industry. He has the rare gift of being able to impart his wisdom without talking down to those of us that listen.\u201d <em>Charlie Fitzgerald, National Sales Director, Mitsubishi Kagaku Imaging Corp.\u00a0<\/em><\/p>\n<p>\u201cAs one of the most knowledgeable experts in document imaging, Charlie Brewer is truly making an impactful difference in leading our industry. He is an outstanding professional with a unique approach to his research and reporting, but is also someone who should be viewed first as an outstanding leader.\u00a0He has been out in front for the rest of us providing a clearer vision of where we\u2019ve been, where we are, and where we need to go.\u00a0\u00a0His influence has been hugely beneficial to all of us who have been fortunate enough to work with him.\u201d <em>Pam Olson, GM\/SVP, Sales &amp; Marketing, Printer Essentials<\/em><\/p>\n<div id=\"attachment_12134\" style=\"width: 310px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12134\" loading=\"lazy\" class=\"size-medium wp-image-12134\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Phil-Buysse-300x300.jpg\" alt=\"Phil Buysse\" width=\"300\" height=\"300\" srcset=\"https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Phil-Buysse-300x300.jpg 300w, https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Phil-Buysse-150x150.jpg 150w, https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Phil-Buysse.jpg 400w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><p id=\"caption-attachment-12134\" class=\"wp-caption-text\">Phil Buysse<\/p><\/div>\n<p><strong>Phil Buysse<\/strong><\/p>\n<p>General Manager<\/p>\n<p>US Bank<\/p>\n<p><strong>Why we think Phil makes a difference:<\/strong> Phil is the leader of a culture in US Bank\u2019s leasing division that is completely focused on the customer.\u00a0Despite working for an extremely large bank, Phil has an entrepreneurial attitude in his efforts to help the office technology dealer community. He\u2019s one of the reasons that dealers have selected US Bank as their leasing partner of choice.<\/p>\n<p><strong>What they\u2019re saying about Phil:<\/strong><\/p>\n<p>\u201cI&#8217;ve had the opportunity to speak with many US Bank employees at industry events and quickly noticed that they were all cut from the same mold, a mold of doing the right thing for their customers.\u00a0 Even when things were going bad during the financial crisis they would bring up the positives.\u00a0 As I have spent more time with Phil at industry and US Bank events it is clear where that culture comes from, and it is genuine.\u00a0Phil wants to spend his time with customers and he wants to know how to help those customers grow their business. Understated\u2014he\u2019d rather listen than talk\u2014so he falls under the radar at many events, but believe me he is there, listening and learning so that he can help dealers grow.\u201d <em>Tom Callinan, Principal, Strategy Development<\/em>\u00a0<strong>\u00a0<\/strong><\/p>\n<div id=\"attachment_12135\" style=\"width: 214px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12135\" loading=\"lazy\" class=\"size-medium wp-image-12135\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Frank-Cannata-204x300.jpg\" alt=\"Frank Cannata\" width=\"204\" height=\"300\" srcset=\"https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Frank-Cannata-204x300.jpg 204w, https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Frank-Cannata.jpg 692w\" sizes=\"(max-width: 204px) 100vw, 204px\" \/><p id=\"caption-attachment-12135\" class=\"wp-caption-text\">Frank Cannata<\/p><\/div>\n<p><strong>Frank Cannata<\/strong><\/p>\n<p>Publisher &amp; Editor<\/p>\n<p>The Cannata Report<\/p>\n<p><strong>Why we think Frank makes a difference: <\/strong>Anyone who has ever read The Cannata Report or spoken to Frank knows he pulls no punches. If honesty is the best policy, then Frank has a penchant for honesty with a capital H. The industry may not always like what it reads in The Cannata Report or what Frank has to say, but when he says it, they\u2019re reading, listening, and reacting. After all these years, Frank continues to be one of the industry\u2019s most respected thought leaders and his opinions and his many years of charitable work via the Cannata Awards Dinner are what continues to keep him in the upper echelon of the document imaging industry\u2019s most influential people.<\/p>\n<p><strong>What they\u2019re saying about Frank:<\/strong><strong>\u00a0<\/strong><\/p>\n<p>\u201cFrank has been with our industry through good times and bad times, and has been a major cheerleader.\u201d <em>Jim Oricchio, President, Coordinated Business Systems<\/em><\/p>\n<p>\u201cThere are few individuals in our industry who have played such an important role as Frank. For many years, manufacturers and dealers have looked to him for his insightful reporting and candid analysis of the industry. Likewise, the Business Technology Association has valued the insight and wisdom he has shared as a presenter at a number of our events. Plus, he has touched countless lives through the many charities that have benefited from his annual awards dinner; collectively, the dinners have raised at least $1.4 million since 1997. Frank has set the standard within our industry for helping those in need.\u201d <em>Brent Hoskins, Executive Director, BTA<\/em><\/p>\n<div id=\"attachment_12136\" style=\"width: 279px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12136\" loading=\"lazy\" class=\"size-medium wp-image-12136\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/jim-cerkleski-269x300.jpg\" alt=\"Jim Cerkleski\" width=\"269\" height=\"300\" srcset=\"https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/jim-cerkleski-269x300.jpg 269w, https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/jim-cerkleski-920x1024.jpg 920w, https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/jim-cerkleski.jpg 1430w\" sizes=\"(max-width: 269px) 100vw, 269px\" \/><p id=\"caption-attachment-12136\" class=\"wp-caption-text\">Jim Cerkleski<\/p><\/div>\n<p><strong>Jim Cerkleski<\/strong><\/p>\n<p>CEO<\/p>\n<p>Clover Holdings, Inc.<\/p>\n<p><strong>Why we think Jim makes a difference: <\/strong>Look up \u201cEntrepreneur\u201d in the dictionary and that face you see next to the definition may just be Jim Cerkleski\u2019s. What Jim started in 1999 has become exponentially bigger and broader in its offerings and its reach, particularly with the recent merger with MSE. As the years have gone by, Clover isn\u2019t just known as a provider of imaging products anymore, instead it\u2019s at the forefront of sustainable environmental solutions and services\u2014thanks in large part to Jim\u2019s vision.<\/p>\n<p><strong>What they\u2019re saying about Jim:<\/strong><strong>\u00a0<\/strong><\/p>\n<p>\u201cOver the past decade Jim has assembled the largest\u00a0global\u00a0aftermarket imaging supplies business.<\/p>\n<p>At over $1 billion in annual revenues no other players are even close. I\u00a0certainly see him as an industry\u00a0visionary and well respected leader.\u201d <em>Bob Willmes, CEO &amp; Founder, Supplies Wholesalers<\/em>\u00a0<strong>\u00a0<\/strong><\/p>\n<p>\u201cJim has helmed the creation of not only the most impressive grouping of companies in the imaging space, but also has created a template for remanufacturing that Clover Technologies Group has applied to other e-waste solutions such as cellular phone repair. In addition to the over 20,000 jobs in the Clover family and the positive impact on the environment engendered by Clover\u2019s recycling and e-manufacturing activities, Clover also participates in multiple charitable activities via their \u2018Clover Gives Back\u2019 programs. Clover continues to invest into the collective success of our customers and the global imaging marketplace.\u201d <em>Luke Goldberg, Global SVP, Sales &amp; Marketing, Clover Technologies Group\u00a0<\/em><strong>\u00a0<\/strong><\/p>\n<div id=\"attachment_12144\" style=\"width: 232px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12144\" loading=\"lazy\" class=\"size-medium wp-image-12144\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Jim-Coriddi-New-222x300.jpg\" alt=\"Jim Coriddi\" width=\"222\" height=\"300\" \/><p id=\"caption-attachment-12144\" class=\"wp-caption-text\">Jim Coriddi<\/p><\/div>\n<p><strong>Jim Coriddi<\/strong><\/p>\n<p>Senior Vice President<\/p>\n<p>Ricoh America\u2019s Corporation<\/p>\n<p><strong>Why we think Jim makes a difference: <\/strong>There don&#8217;t seem to be many folks that stand out at Ricoh post-IKON acquisition compared to prior to the acquisition. Jim does. He remains a familiar face, a familiar name, and one who is highly regarded within the Ricoh dealer community and among industry observers. In what has been a few years of instability at one of the industry\u2019s leading OEMs, Jim remains a stable and positive force within that organization.<strong>\u00a0<\/strong><\/p>\n<p><strong>What they\u2019re saying about Jim:<\/strong><\/p>\n<p>\u201cYou don&#8217;t need to go any further than Ricoh&#8217;s success in the dealer channel over the last three years to understand Jim&#8217;s influence in the industry.\u00a0 If you did go down another level just speak to some Ricoh dealers and you&#8217;ll find nothing but praise for Jim.\u00a0Talk to Jim one-on-one and you&#8217;ll hear a vision of supporting the growth, both financially and market share, of Ricoh dealers, particularly those dealers that show a strong commitment to the Ricoh product line.\u00a0Sit in on a meeting of Jim and his reports and the focus will be on helping dealers grow at the most fundamental levels; Jim doesn&#8217;t want to throw money and hope it works, but rather he wants his team engaged and adding value to their dealers.\u201d <em>Tom Callinan, Principal, Strategy Development<\/em><\/p>\n<p>\u201cOver the past several years, Ricoh&#8217;s dealer channel has increased from about 19 percent to almost 40 percent of their U.S. revenue. After almost completely blowing this channel, Ricoh changed course and has come back with a vengeance, regaining trust and shelf-space. One of the key reasons for this is SVP Jim Coriddi. A 30+ year Ricoh veteran, dealers like and trust Jim and he&#8217;s in a key position to build upon the success they&#8217;ve had over the last couple of years.\u201d <em>Andy Slawetsky, President, Industry Analysts<\/em><\/p>\n<div id=\"attachment_12203\" style=\"width: 250px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12203\" loading=\"lazy\" class=\"size-medium wp-image-12203\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Jim-D-240x300.jpg\" alt=\"Jim D'Emidio\" width=\"240\" height=\"300\" \/><p id=\"caption-attachment-12203\" class=\"wp-caption-text\">Jim D&#8217;Emidio<\/p><\/div>\n<p><strong>Jim D\u2019Emidio<\/strong><\/p>\n<p>President<\/p>\n<p>Muratec<\/p>\n<p><strong>Why we think Jim makes a difference: <\/strong>The fact that we\u2019re still talking about Muratec and that Muratec is still a solid secondary or third line for many dealers in 2015 is due in large part to Jim\u2019s diligence at keeping the line within the hearts and minds of the independent dealer community. There are no pretensions about Jim or any delusions as to where Muratec fits in within the larger document imaging picture. He\u2019s embraced his role at Muratec and he\u2019s embraced the company\u2019s place in the channel while continuing to do the little things to expand Muratec\u2019s presence in the channel. He\u2019s also highly visible at industry conferences, a sign of a leader who doesn\u2019t think he knows it all\u2026yet.<\/p>\n<p><strong>What they\u2019re saying about Jim: <\/strong><\/p>\n<p>\u201cJim is a great listener and fan of the independent dealer.\u00a0 He\u2019s also a wonderful leader who is practical and able to interpret the needs of the dealer community and deliver valuable tools, products, and programs. He\u2019s a first-class individual.\u201d <em>Harry Hecht, Business Coach &amp; Consultant<\/em><\/p>\n<div id=\"attachment_12145\" style=\"width: 210px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12145\" loading=\"lazy\" class=\"size-medium wp-image-12145\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/kevin-deyoung-200x300.jpg\" alt=\"Kevin DeYoung\" width=\"200\" height=\"300\" \/><p id=\"caption-attachment-12145\" class=\"wp-caption-text\">Kevin DeYoung<\/p><\/div>\n<p><strong>Kevin DeYoung<\/strong><\/p>\n<p>President &amp; CEO<\/p>\n<p>QualPath<\/p>\n<p><strong>Why we think Kevin makes a difference: <\/strong>When you talk about someone who is a valuable participant at industry events, look no further than Kevin DeYoung. Unlike some of his peers, his success in the MPS arena along with his knowledge of MPS is something he willingly shares with others in the industry. He\u2019s also active in several not-for-profit associations, which says a lot about Kevin as a person.<\/p>\n<p><strong>What they\u2019re saying about Kevin:<\/strong><\/p>\n<p>\u201cKevin runs a successful business, yet finds time to pour himself into helping others in our industry. He\u2019s an excellent leader who demonstrates self-sacrifice to serve others in our industry.\u201d <em>Ken Stewart, CEO &amp; Founder, ChangeForge <\/em><\/p>\n<p>\u201cKevin is an incredibly insightful leader in MPS and someone I have a huge amount of respect for and have learned from.\u201d <em>Sarah Henderson, Director MPS operations, West Point Products<\/em><\/p>\n<p>\u201cKevin refused to play the OEM-shuffle-for-shelf-space game long ago and continues to expand the minds of his clients.\u201d <em>Greg Walters, CEO, Greg Walters, Inc.<\/em><\/p>\n<p><strong><img loading=\"lazy\" class=\"alignleft size-medium wp-image-12146\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Paul-Dippell-e1429808480244-300x287.jpg\" alt=\"Paul Dippell\" width=\"300\" height=\"287\" srcset=\"https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Paul-Dippell-e1429808480244-300x287.jpg 300w, https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Paul-Dippell-e1429808480244.jpg 357w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/>Paul Dippell<\/strong><\/p>\n<p>CEO<\/p>\n<p>Service Leadership, Inc.<\/p>\n<p><strong>Why we think Paul makes a difference: <\/strong>He\u2019s done an excellent job working with GreatAmerica Financial Services Corp. to bring unprecedented expertise in Managed IT to OEM dealers through many training events, speaking engagements, leading the S-L GAMIT Managed IT peer groups, and consulting. You also can\u2019t underestimate his experience running, acquiring, and integrating IT Solutions companies. It\u2019s refreshing to see the knowledge he\u2019s acquired over his career is not going to waste and being shared with dealers looking to ramp up the IT services segment of their dealerships.<\/p>\n<p><strong>What they\u2019re saying about Paul:<\/strong><\/p>\n<p>\u201cPaul Dippell is the guru of Managed Services. He is to the Managed Services piece of our business what Tom Johnson who gave us the Johnson model was years ago. Paul has the benchmarks for this very important phase of our business.\u201d <em>Jim Oricchio, President, Coordinated Business Systems<\/em><\/p>\n<div id=\"attachment_12147\" style=\"width: 210px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12147\" loading=\"lazy\" class=\"size-full wp-image-12147\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Kay-Fernandez.jpg\" alt=\"Kay Fernandez\" width=\"200\" height=\"240\" \/><p id=\"caption-attachment-12147\" class=\"wp-caption-text\">Kay Fernandez<\/p><\/div>\n<p><strong>Kay Du Fernandez<\/strong><\/p>\n<p>Vice President, Strategic Development<\/p>\n<p>Konica Minolta Business Solutions<\/p>\n<p><strong>Why we think Kay makes a difference: <\/strong>Give Kay props for all she\u2019s achieved in her tenure in the industry from her current position at Konica Minolta\u00a0back to her days with Toshiba. What most impresses us at present is the Step Forward initiative she\u2019s spearheading at Konica Minolta, which encourages the advancement of women by helping to develop leadership skills through sharing experiences and best practices. She\u2019s also been recognized as one of the top ten women leaders in the technology industry by the Cannata Report and deservedly so.<\/p>\n<p><strong>What they\u2019re saying about Kay:<\/strong><\/p>\n<p><strong>\u201c<\/strong>Kay Fernandez is a thoroughly professional executive who is on the cutting edge of social media, diversity, and innovative technology such as 3D. Konica Minolta is indeed fortunate to have her as one of their leaders in a very aggressive marketing organization.\u201d <em>Frank Cannata, President, The Cannata Report<\/em><\/p>\n<p>\u201cKay has raised the level of awareness in the social media world of Konica Minolta.\u00a0She is very engaging and invites the dealer to participate in the successes of the company.\u00a0Reaching out to the creative side and expanding the horizon for thinking as a dealer is what Kay is really good at. She keeps us all on our toes. Thank you Kay.\u201d <em>Al Scibetta, President, Documentelligence: Copier Fax Business Technologies<\/em><\/p>\n<div id=\"attachment_12375\" style=\"width: 249px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12375\" loading=\"lazy\" class=\"size-medium wp-image-12375\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Jennie-Fisher-May-2015-e1430996664852-239x300.jpg\" alt=\"Jennie Fisher\" width=\"239\" height=\"300\" srcset=\"https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Jennie-Fisher-May-2015-e1430996664852-239x300.jpg 239w, https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Jennie-Fisher-May-2015-e1430996664852.jpg 380w\" sizes=\"(max-width: 239px) 100vw, 239px\" \/><p id=\"caption-attachment-12375\" class=\"wp-caption-text\">Jennie Fisher<\/p><\/div>\n<p><strong>Jennie Fisher<\/strong><\/p>\n<p>Sr. VP\/General Manager Office Equipment Group<\/p>\n<p>GreatAmerica Financial Services Corp.<\/p>\n<p><strong>Why we think Jennie makes a difference: <\/strong>When it comes to the face of GreatAmerica in the document imaging industry, look no further than Jennie Fisher. Like so many of her peers in the industry, she\u2019s a familiar face at industry events, but a face that always seems to be in the thick of the action whether it\u2019s making a presentation, being part of a panel discussion, or meeting and greeting dealers at the GreatAmerica booth. Besides possessing an extensive knowledge of financing issues, she\u2019s equally adept at discussing topics such as MPS and pretty much any industry trend related to financing you can throw at her.\u00a0<strong>\u00a0<\/strong><\/p>\n<p><strong>What they\u2019re saying about Jennie:<\/strong><\/p>\n<p>\u201cThere are those industry leaders who are \u2018stand outs\u2019 in terms of their focus on helping the dealer channel. Jennie is key among them. Just like GreatAmerica Financial Services is clearly more than just a financing company, Jennie is likewise more than just a\u00a0representative of the company; she is an individual who demonstrates a sincere desire to help the dealer community excel and prosper. We are pleased to have the GreatAmerica team, under Jennie&#8217;s leadership, as an important supporter of the Business Technology Association and advocate of the dealer community.\u201d <em>Brent Hoskins, Executive Director, BTA<\/em><strong>\u00a0<\/strong><\/p>\n<div id=\"attachment_12149\" style=\"width: 310px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12149\" loading=\"lazy\" class=\"size-medium wp-image-12149\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Tanya-Flores-300x214.png\" alt=\"Tanya Flores\" width=\"300\" height=\"214\" \/><p id=\"caption-attachment-12149\" class=\"wp-caption-text\">Tanya Flores<\/p><\/div>\n<p><strong>Tanya Flores<\/strong><\/p>\n<p>Director Sales &amp; Marketing<\/p>\n<p>ESP\/SurgeX<\/p>\n<p><strong>Why we think Tanya makes a difference: <\/strong>The document imaging industry has come a long way over the years and what once was a club with few women members has been changing to the point where there is a significant amount of women in prominent roles making a difference. Tanya is one of those women and one who strongly believes that women deserve more recognition in this space. That\u2019s why she started a \u2018Women in Imaging\u2019 LinkedIn group three years ago. This group is made up of women leaders and difference makers from all segments of the document imaging industry. This is the only group devoted to women in the document imaging industry and Tanya deserves all the credit as she continues to realize her dream of recognizing what she calls the \u201cmany unrecognized awesome\/intelligent women that give to this industry that is 95 percent men.\u201d<strong>\u00a0<\/strong><\/p>\n<p><strong>What they\u2019re saying about Tanya:<\/strong><strong>\u00a0<\/strong><\/p>\n<p>\u201cWith her strong voice and true collaborative spirit, Tanya Flores has helped ESP\/SurgeX launch game changing technologies, including diagnostic power protection software, remote control technology, and energy management solutions. As one of the original co-founders of Technology United, a coalition of non-OEM technology companies, Tanya has also been instrumental in developing innovative channel advancing partnerships.&#8221; <em>CJ Cannata, Partner\/SVP, Brand Strategy and Development, The Cannata Report<\/em><strong>\u00a0<\/strong><\/p>\n<div id=\"attachment_12150\" style=\"width: 289px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12150\" loading=\"lazy\" class=\"size-medium wp-image-12150\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Frank-Gaspari-e1429808694773-279x300.jpg\" alt=\"Frank Gaspari\" width=\"279\" height=\"300\" srcset=\"https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Frank-Gaspari-e1429808694773-279x300.jpg 279w, https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Frank-Gaspari-e1429808694773.jpg 368w\" sizes=\"(max-width: 279px) 100vw, 279px\" \/><p id=\"caption-attachment-12150\" class=\"wp-caption-text\">Frank Gaspari<\/p><\/div>\n<p><strong>Frank Gaspari<\/strong><\/p>\n<p>CEO<\/p>\n<p>FlexPrint, Inc.<\/p>\n<p><strong>Why we think Frank makes a difference: <\/strong>It\u2019s impossible to ignore a dealer who recognized the value of MPS before there was even the term MPS. Forget about selling hardware, Frank came up with a completely different business model 10 years ago, a model that has allowed his dealership to grow like crazy while forging a national footprint. Frank is among the elite dealers selling MPS these days. Some may go as far as to say, there\u2019s Frank Gaspari and there\u2019s everybody else.<strong>\u00a0<\/strong><\/p>\n<p><strong>What they\u2019re saying about Frank:<\/strong><\/p>\n<p><strong>\u201c<\/strong>He\u2019s always on the bleeding edge of what\u2019s coming next from a technology standpoint. He started his business based off of managed print, but now he\u2019s evolved to having this national footprint not only for managed print, but managed services. They don\u2019t have turnover. You work there, you stay there. They make that a core focus area\u2014they\u2019re always listed as one of the top places to work in the Valley and he\u2019s maintaining that culture with multiple offices. He\u2019s got a bright business mind; where other people have not been successful with managed print he goes out and gets it done.\u201d <em>David Ramos, Director, Channel Strategy Service, InfoTrends<\/em><\/p>\n<p>\u201cSince its inception FlexPrint has dominated the MPS landscape by providing a positive work environment and developing a customer focused team.\u201d <em>Ken Staubitz, National Sales Manager, BEI Services<\/em><\/p>\n<div id=\"attachment_12151\" style=\"width: 177px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12151\" loading=\"lazy\" class=\"size-full wp-image-12151\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Jeff-Gau.jpg\" alt=\"Jeff Gau\" width=\"167\" height=\"221\" \/><p id=\"caption-attachment-12151\" class=\"wp-caption-text\">Jeff Gau<\/p><\/div>\n<p><strong>Jeff Gau<\/strong><\/p>\n<p>CEO<\/p>\n<p>Marco<\/p>\n<p><strong>Why we think Jeff makes a difference: <\/strong>For more than 30 years Jeff has been making a difference at Marco in an array of different roles, including the past nine as CEO. Under his leadership Marco has become one of the largest dealerships in the country\u2014not bad for a dealership based in St. Cloud, MN, not necessarily one of the top 10 markets. We\u2019re particularly impressed with the many different business segments the company has branched out into during Jeff\u2019s tenure and it\u2019s not a stretch to say that few dealers can offer as diverse a range of products, services and solutions as Marco.<\/p>\n<p><strong>What they\u2019re saying about Jeff:\u00a0<\/strong><strong>\u00a0<\/strong><\/p>\n<p>\u201cHe gets the whole model and the whole picture. My experience with Jeff goes back to when I was at Sharp. I got him started on IT services, but the reality of it is he was ready for it anyway. I\u2019d been talking to him about where I see the industry going and why, he understood it instinctively and immediately. He\u2019s done a remarkable job of building his dealership in Minneapolis into one of the biggest dealerships in the industry.\u201d <em>Ed McLaughlin, President &amp; CEO, Valderus<\/em><\/p>\n<p>\u201cHe helps dealers understand the what\u2019s and why\u2019s of Managed Network Services.\u201d <em>Chip Miceli, President, DPOE\u00a0\u00a0<\/em><strong>\u00a0<\/strong><\/p>\n<div id=\"attachment_12152\" style=\"width: 210px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12152\" loading=\"lazy\" class=\"size-medium wp-image-12152\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Guy-Gecht-200x300.jpg\" alt=\"Guy Gecht\" width=\"200\" height=\"300\" srcset=\"https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Guy-Gecht-200x300.jpg 200w, https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Guy-Gecht.jpg 320w\" sizes=\"(max-width: 200px) 100vw, 200px\" \/><p id=\"caption-attachment-12152\" class=\"wp-caption-text\">Guy Gecht<\/p><\/div>\n<p><strong>Guy Gecht<\/strong><\/p>\n<p>CEO<\/p>\n<p>EFI<\/p>\n<p><strong>Why we think Guy makes a difference:\u00a0 <\/strong>Guy has a great back story going back to his days in the Israeli Defense Forces where he managed an engineering development team before serving as Acting Manager of one of IDF\u2019s high-tech divisions. But it\u2019s what he\u2019s accomplished since joining EFI that makes him one of the document imaging industry\u2019s movers and shakers. He\u2019s had a number of roles throughout his EFI career and although it\u2019s presumptuous to think that EFI wouldn\u2019t have the reputation it currently has within the print industry today without his leadership, all the same he\u2019s been instrumental in bringing EFI\u2019s Fiery controllers and print workflow software to market and guiding the company through key acquisitions during this period. When it comes to determining which way the print industry is blowing, you don\u2019t need a weatherman to tell you which way the wind blows, you just need Guy Gecht.<\/p>\n<p><strong>What they\u2019re saying about Guy:<\/strong><\/p>\n<p>\u201cGuy Gecht is without question a highly talented CEO who has mastered the art of acquisition to not only enlarge his company but to take it in a whole new direction. For a software company such as EFI to become one of the leading providers of industrial printers (Inkjet Super wide Format) in less than a decade is nothing short of amazing. While all the hardware manufacturers have struggled transitioning their respective organizations into service providers EFI did it in reverse. Today their business enjoys 50 percent of its revenue from hardware and 50 percent from software and only one other company can make that statement.\u201d <em>Frank Cannata, President, The Cannata Report<\/em><\/p>\n<div id=\"attachment_12201\" style=\"width: 236px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12201\" loading=\"lazy\" class=\"size-medium wp-image-12201\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Bob-Goldberg-226x300.jpg\" alt=\"Bob Goldberg\" width=\"226\" height=\"300\" srcset=\"https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Bob-Goldberg-226x300.jpg 226w, https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Bob-Goldberg.jpg 235w\" sizes=\"(max-width: 226px) 100vw, 226px\" \/><p id=\"caption-attachment-12201\" class=\"wp-caption-text\">Bob Goldberg<\/p><\/div>\n<p><strong>Bob Goldberg<\/strong><\/p>\n<p>General Counsel<\/p>\n<p>BTA<\/p>\n<p><strong>Why we think Bob makes a difference: <\/strong>If an independent dealer ever had a best friend in the industry, it would have to be Bob Goldberg. Whether it\u2019s issues with the OEMs, the security crisis of a few years back, and whatever legal issue is thrown at him, Bob tackles it like the consummate pro. The independent dealer needs a guy like Bob on their side and he\u2019s been by their side for nearly four decades. If you\u2019re an independent dealer and you\u2019ve got a problem, you\u2019d \u201cBetter Call Bob.\u201d<strong>\u00a0<\/strong><\/p>\n<p><strong>What they\u2019re saying about Bob:<\/strong><strong>\u00a0<\/strong><\/p>\n<p>\u201cBob Goldberg, <em>hypothetically<\/em> <em>speaking,<\/em> has aided thousands of BTA dealers through the maze of legal dilemmas. His speaking skills are legendary. Always engaging, Bob shares real-life scenarios that immediately relate to the listening or article reading BTA members. As BTA general counsel for the past 38 years, Bob has the most comprehensive e-mail\/phone list in the industry. Not only has Bob <em>been there, done that<\/em>, he also is on a first name basis with the movers and shakers in the industry. Bob Goldberg helps to keep BTA members on the straight and narrow side of integrity.\u201d <em>Ronelle Ingram, BTA Senior Fix Instructor &amp; Contributing Editor, ENX\u00a0<\/em><strong>\u00a0<\/strong><\/p>\n<div id=\"attachment_12164\" style=\"width: 243px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12164\" loading=\"lazy\" class=\"size-medium wp-image-12164\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Luke-Goldberg1-233x300.jpg\" alt=\"Luke Goldberg\" width=\"233\" height=\"300\" \/><p id=\"caption-attachment-12164\" class=\"wp-caption-text\">Luke Goldberg<\/p><\/div>\n<p><strong>Luke Goldberg<\/strong><\/p>\n<p>Global SVP, Sales &amp; Marketing<\/p>\n<p>Clover Technologies Group<\/p>\n<p><strong>Why we think Luke makes a difference: <\/strong>When it comes to supplies and the supplies chain, Luke Goldberg is one of the industry\u2019s more knowledgeable and adroit purveyors of wisdom. It\u2019s one thing to understand the channel, it\u2019s another to be able to speak eloquently on the topic and to inform as Luke has done over the course of his career.\u00a0 And he\u2019s still a young guy, which means he\u2019s got plenty more time in this industry to make an even bigger impact than he already has.<\/p>\n<p><strong>What they\u2019re saying about Luke:<\/strong><strong>\u00a0<\/strong><\/p>\n<p>\u201cLuke has created a cross-over identity sharing his international experience and awareness within the recharger and BTA communities. Luke possesses an inquisitive mind, marketing genius, straight-forward personality, technical and legal understanding of the multitude of nuances of the sourcing, manufacturing, packaging, logistics and sales trends of the supply compatibles industry. You can actually feel the persona of Luke Goldberg\u2019s power, authority, knowledge, insight, creativity, energy, and tenacity when he walks into a room. Luke shares his knowledge as a no nonsense speaker and writer who lives the passion of his day to day commitment to the betterment of the compatibles industry.\u201d <em>Ronelle Ingram, <\/em><em>BTA Senior Fix Instructor &amp; Contributing Editor, ENX<\/em><em>\u00a0<\/em><\/p>\n<div id=\"attachment_12165\" style=\"width: 285px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12165\" loading=\"lazy\" class=\"size-medium wp-image-12165\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Sarah-Henderson-new-e1429885891127-275x300.jpg\" alt=\"Sarah Henderson\" width=\"275\" height=\"300\" srcset=\"https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Sarah-Henderson-new-e1429885891127-275x300.jpg 275w, https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Sarah-Henderson-new-e1429885891127.jpg 367w\" sizes=\"(max-width: 275px) 100vw, 275px\" \/><p id=\"caption-attachment-12165\" class=\"wp-caption-text\">Sarah Henderson<\/p><\/div>\n<p><strong>Sarah Henderson<\/strong><\/p>\n<p>Operations and Business Development Leader for Axess Managed Print Services<\/p>\n<p>The Clover Imaging Group\/West Point Products<\/p>\n<p><strong>Why we think Sarah makes a difference: <\/strong>We first met Sarah five years ago when we served briefly on the board of the MPSA and were impressed by her knowledge and enthusiasm for MPS and the document imaging industry as a whole. Since then that knowledge has only broadened while her enthusiasm for the industry and Clover\/West Point remains unwavering. She remains a familiar face at industry events and it\u2019s not unusual to find her sharing her wisdom on an industry panel or facilitating a session on MPS.\u00a0\u00a0\u00a0<strong>\u00a0<\/strong><\/p>\n<p><strong>What they\u2019re saying about Sarah:<\/strong><strong>\u00a0<\/strong><\/p>\n<p>\u201cShe\u2019s a stable and knowledgeable individual with a good head on her shoulders.\u201d <em>Ed McLaughlin, President &amp; CEO, Valderus<\/em><\/p>\n<div id=\"attachment_12166\" style=\"width: 210px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12166\" loading=\"lazy\" class=\"size-medium wp-image-12166\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Josie-Heskje-200x300.jpg\" alt=\"Josie Heskje\" width=\"200\" height=\"300\" \/><p id=\"caption-attachment-12166\" class=\"wp-caption-text\">Josie Heskje<\/p><\/div>\n<p><strong>Josie Heskje<\/strong><\/p>\n<p>Director Strategic Marketing, Office Equipment Group<\/p>\n<p>GreatAmerica Financial Services Corp.<\/p>\n<p><strong>Why we think Josie makes a difference: <\/strong>It\u2019s difficult to believe that Josie has only been in the industry a few short years yet she\u2019s made her presence known within GreatAmerica and outside of GreatAmerica through her presence and participation in industry events. Josie has embraced this industry with the utmost enthusiasm, an infectious enthusiasm that is apparent to everyone she meets. From where we\u2019re sitting she\u2019s the perfect person to have on your team or in your corner and GreatAmerica is lucky to have her.\u00a0\u00a0<strong>\u00a0<\/strong><\/p>\n<p><strong>What they\u2019re saying about Josie:\u00a0<\/strong><\/p>\n<p>&#8220;Josie Heskje is truly one of the most creative people that\u00a0I have the pleasure to work with in this industry. While extremely competent in her own right, Josie is also open-minded. She often requests feedback from \u2013 and bounces ideas off of \u2013 colleagues and partners and runs with the best idea, regardless of who came up with it. That said, Josie is the\u00a0strategic force behind much of GreatAmerica Financial Services\u2019 highly-lauded and visible marketing efforts and is also an outspoken advocate for women in the industry.&#8221; <em>CJ Cannata, Partner\/SVP, Brand Strategy and Development, The Cannata Report<\/em><\/p>\n<p>\u201cJosie is a true professional and extremely hard worker. She is a hidden gem that many may not realize helps keep GreatAmerica Financial Services a key vendor in the industry. Too often the executive leaders of companies are recognized, while the behind the scenes people are not. She is highly strategic and is one of the few truly nice people. If you have heard of GreatAmerica \u2013 it\u2019s probably because Josie had something to do with it.\u201d <em>Tanya Flores, Director of Marketing, ESP\/SurgeX<\/em><\/p>\n<div id=\"attachment_12167\" style=\"width: 235px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12167\" loading=\"lazy\" class=\"size-medium wp-image-12167\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Brent-Hoskins-225x300.jpg\" alt=\"Brent Hoskins\" width=\"225\" height=\"300\" \/><p id=\"caption-attachment-12167\" class=\"wp-caption-text\">Brent Hoskins<\/p><\/div>\n<p><strong>Brent Hoskins<\/strong><\/p>\n<p>Executive Director<\/p>\n<p>BTA<\/p>\n<p><strong>Why we think Brent makes a difference: <\/strong>\u00a0Brent is more than just \u201cthe nicest guy\u201d in the document imaging industry, he\u2019s also the driving force behind BTA and has been instrumental in keeping that organization top of mind in the independent dealer community and with scores of OEMs, supplies, and services and solutions vendors. Education is important to an ever-evolving industry and Brent is making sure the Association is at the forefront of that education. Plus he\u2019s juggling all the demands of the association with the demands of being editor of Business Solutions, the association\u2019s monthly publication. How does he do it? It\u2019s an uncanny ability to wear two hats at once and maybe, just maybe, magically being able to be in two places at the same time. We\u2019re not sure about that, but we are sure he\u2019s done a tremendous job.<\/p>\n<p><strong>What they\u2019re saying about Brent:<\/strong><\/p>\n<p>\u201cBrent\u2019s quiet leadership of the BTA makes it an organization that the industry benefits from greatly.\u201d <em>Sarah Henderson, Director MPS operations, West Point Products<\/em><\/p>\n<p>\u201cBrent is at every industry event known to man and is the BTA king. He represents a down-to-earth leader that runs a well-respected dealer organization. And regionally, he supports the dealers \u2013 regardless of what OEM brand they sell. That\u2019s awesome.\u201d <em>Tanya Flores, Director of Marketing, ESP\/SurgeX <\/em><\/p>\n<div id=\"attachment_12168\" style=\"width: 210px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12168\" loading=\"lazy\" class=\"size-medium wp-image-12168\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Ronelle-Ingram-cmyk-200x300.jpg\" alt=\"Ronelle Ingram\" width=\"200\" height=\"300\" \/><p id=\"caption-attachment-12168\" class=\"wp-caption-text\">Ronelle Ingram<\/p><\/div>\n<p><strong>Ronelle Ingram<\/strong><\/p>\n<p>BTA Senior Fix Instructor &amp;<\/p>\n<p>Contributing Editor\/Writer,<\/p>\n<p>ENX\/Recharge Asia<\/p>\n<p><strong>Why we think Ronelle makes a difference: <\/strong>I think we can get away with celebrating one of our own, especially since Ronelle is not exclusive to ENX, but continues to contribute to other publications and remains a valuable resource and presenter for BTA. How can one not appreciate all that she has done for the document imaging industry over the years along with her current contributions? She\u2019s raised the profile of service within the industry to a new level through her contributions on the topic to industry publications over the years. Without her editorial input, one might think the industry is only about selling and moving boxes. She\u2019s made a difference in enhancing the service operations of many dealerships over the years either by working for them or by sharing her knowledge in writing and at industry events.<\/p>\n<p><strong>What they\u2019re saying about Ronelle:<\/strong><\/p>\n<p>\u201cWhen I started working at the Business Technology Association in 1986, Ronelle was already a highly-regarded volunteer for the association, then NOMDA. Today, nearly 30 years later, she remains very important to us as the lead presenter of our FIX Cost Management for Service Workshop. Ronelle will forever be remembered as a legendary leader and supporter of BTA. Beyond her exemplary volunteerism for our association, however, I have met very few individuals through the years who have demonstrated such a dedicated interest in helping to strengthen the dealer channel.\u201d <em>Brent Hoskins, Executive Director, BTA<\/em><\/p>\n<div id=\"attachment_12169\" style=\"width: 224px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12169\" loading=\"lazy\" class=\"size-medium wp-image-12169\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Doug-Johnson-214x300.jpg\" alt=\"Doug Johnson\" width=\"214\" height=\"300\" \/><p id=\"caption-attachment-12169\" class=\"wp-caption-text\">Doug Johnson<\/p><\/div>\n<p><strong>Doug Johnson<\/strong><\/p>\n<p>President<\/p>\n<p>RedSage Consulting<\/p>\n<p><strong>Why we think Doug makes a difference: <\/strong>Besides being successful everywhere at virtually every company he\u2019s been involved with, Doug is one of the first industry leaders we count on for insights and commentary on all things MPS. No wonder he\u2019s a highly sought after speaker and consultant on the topic and has been instrumental in building Supplies Network\u2019s MPS offering. Now back on the consulting front he\u2019s doing more of what he does best and sharing that knowledge to help others be successful.<\/p>\n<p><strong>What they\u2019re saying about Doug:\u00a0<\/strong><strong>\u00a0<\/strong><\/p>\n<p><strong>\u201c<\/strong>Doug is revered as one of the most knowledgeable experts in our industry\u2014a go-to resource for business strategy.\u201d <em>Ken Stewart, CEO &amp; Founder, ChangeForge<\/em><\/p>\n<p>\u201cHe\u2019s been doing a great job stepping up in the MPSA organization this year to help further their goals\u2014adding structure to some of the committees, the election process, etc.\u201d <em>Josie Heskje, Director Strategic Marketing, Office Equipment Group, GreatAmerica Financial Services Corp.<\/em><\/p>\n<div id=\"attachment_12170\" style=\"width: 288px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12170\" loading=\"lazy\" class=\"size-medium wp-image-12170\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Mike-Lamothe-278x300.png\" alt=\"Mike Lamothe\" width=\"278\" height=\"300\" \/><p id=\"caption-attachment-12170\" class=\"wp-caption-text\">Mike Lamothe<\/p><\/div>\n<p><strong>Mike Lamothe<\/strong><\/p>\n<p>President<\/p>\n<p>Office Document Consulting<\/p>\n<p><strong>Why we think Mike makes a difference: <\/strong>Certainly more than 25 years in sales and management positions within dealerships and at manufacturers gives Mike a fair amount of credibility. But he\u2019s more than a compiler who\u2019s been doing his time in the industry. With all those years comes a lot of knowledge, and that knowledge is benefiting clients who count on Mike for helping them implement and provide ongoing support to their MPS programs. It\u2019s not only MPS with Mike. For clients needing guidance with strategic selling, development of selling and marketing tools, organizational right-sizing, and assessment consulting and design, who are they going to call? Mike Lamothe of course!<strong>\u00a0<\/strong><\/p>\n<p><strong>What they\u2019re saying about Mike:<\/strong><\/p>\n<p>\u201cMike is equally skilled in his business savvy and eye for photography. Mike pours into his customer community and finds time to contribute to several not-for-profit organizations, donating his photography for auction. You&#8217;ll know Mike by his crazy-colored socks, his bright smile, and that twinkle in his eye letting you know he&#8217;s just figured out how to help someone else with their challenge.\u201d <em>Ken Stewart, Founder &amp; CEO, ChangeForge<\/em><\/p>\n<div id=\"attachment_12171\" style=\"width: 310px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12171\" loading=\"lazy\" class=\"size-medium wp-image-12171\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/John-Lowery_President_Applied-Imaging-e1429886158978-300x275.jpg\" alt=\"John Lowery\" width=\"300\" height=\"275\" srcset=\"https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/John-Lowery_President_Applied-Imaging-e1429886158978-300x275.jpg 300w, https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/John-Lowery_President_Applied-Imaging-e1429886158978.jpg 349w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><p id=\"caption-attachment-12171\" class=\"wp-caption-text\">John Lowery<\/p><\/div>\n<p><strong>John Lowery\u00a0<\/strong><\/p>\n<p>Founder &amp; CEO<\/p>\n<p>Applied Imaging<\/p>\n<p><strong>Why we think John makes a difference:<\/strong> John is the founder and CEO of Applied Imaging, one of the most successful dealerships in the country and current president of the CDA. Those credentials alone, albeit impressive, aren\u2019t the only reasons he stands out for us. What truly stands out is his commitment to his company, the document imaging industry, and his peers, other dealers who view him as an industry leader. John also sets an example for the industry in creating a work environment that\u2019s been recognized as one of the best to work for in the nation.<\/p>\n<p><strong>What they\u2019re saying about John:<\/strong><\/p>\n<p>\u201cJohn has led the growth from start-up to $50M+ yet hasn&#8217;t lost the collegial culture of the company.\u00a0 His employees truly love working at Applied and it shows in their attitudes and success.\u00a0 John is also a life-long learner always looking to engage in good conversation about new business ideas and trying to determine how he can put whatever good he learns to use at Applied.\u00a0 John also spends a great deal of time with CDA events trying to ensure that he has solid speakers that add value to the members\u00a0while focusing on helping the CDA members move past the basic imaging business model.\u201d <em>Tom Callinan,<\/em> <em>Principal,<\/em> <em>Strategy Development<\/em><strong>\u00a0<\/strong><\/p>\n<div id=\"attachment_12314\" style=\"width: 310px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12314\" loading=\"lazy\" class=\"size-medium wp-image-12314\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Mike-Marusic1-300x259.jpg\" alt=\"Mike Marusic\" width=\"300\" height=\"259\" srcset=\"https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Mike-Marusic1-300x259.jpg 300w, https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Mike-Marusic1-1024x883.jpg 1024w, https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Mike-Marusic1.jpg 1200w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><p id=\"caption-attachment-12314\" class=\"wp-caption-text\">Mike Marusic<\/p><\/div>\n<p><strong>Mike Marusic<\/strong><\/p>\n<p>Senior Vice President, Marketing and Operations<\/p>\n<p>Sharp Imaging and Information Company of America<\/p>\n<p><strong>What we like about Mike: <\/strong>Even though he\u2019s one of Sharp\u2019s most prominent spokespeople, Mike is often overlooked when it\u2019s time to hand out the industry accolades. After 25 years in the industry and 13 years at Sharp, he\u2019s got a firm grip on the trends and issues driving the market and can speak intelligently about virtually every aspect of Sharp\u2019s document imaging business. He doesn\u2019t seem to wince when taking on new product categories or new assignments. Plus through all of Sharp\u2019s ups and downs of the past few years, Mike remains the voice of optimism and reason in an industry that\u2019s often quick to overreact.<\/p>\n<p><strong>What they\u2019re saying about Mike: <\/strong><\/p>\n<p><strong>\u201c<\/strong>He\u2019s been there for a thousand years and pays his dues every year in the face of crap and he still maintains a positive attitude. I like him a lot.\u201d <em>Lou Slawetsky, CEO, Industry Analysts <\/em><\/p>\n<p>\u201cRight now he\u2019s holding things together at Sharp. They\u2019ve got a rough row to hoe and Mike is doing an enormous job in terms of managing the cost structure, but more importantly he\u2019s continuing to stay the course and put in place ways to make them a better company.\u201d <em>Ed McLaughlin, President &amp; CEO, Valderus<\/em><strong>\u00a0<\/strong><\/p>\n<div id=\"attachment_12173\" style=\"width: 232px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12173\" loading=\"lazy\" class=\"size-medium wp-image-12173\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Wes-McArtor-222x300.jpg\" alt=\"Wes McArtor\" width=\"222\" height=\"300\" \/><p id=\"caption-attachment-12173\" class=\"wp-caption-text\">Wes McArtor<\/p><\/div>\n<p><strong>Wes McArtor<\/strong><\/p>\n<p>Founder &amp; President<\/p>\n<p>BEI Services<\/p>\n<p><strong>Why we think Wes makes a difference: <\/strong>It\u2019s great to see a former service technician and service manager make good. What Wes has accomplished since starting BEI Services is nothing short of amazing. Taking all the knowledge he gleaned from years in the field servicing equipment, Wes started BEI Services with the intent of providing dealers with key metrics to help them identify which of their service techs are doing a good job, the common service issues associated with specific devices, and a way for service managers and dealer principals to truly identify what \u201cgood is.\u201d Hundreds of dealers are using BEI Services\u2019 program and benefiting from the data it provides. In an industry where service is of critical importance and a key differentiator in the marketplace, Wes gets our nod for having the foresight to figure out how to best measure it, which has made so many dealers all the more better for it.\u00a0\u00a0<strong>\u00a0<\/strong><\/p>\n<p><strong>What they\u2019re saying about Wes:\u00a0<\/strong><strong>\u00a0<\/strong><\/p>\n<p><strong>\u201c<\/strong>Wes McArtor of BEI Services is a down to earth entrepreneur who has the talent of seeing a need and being able to fill it. He\u2019s the kind of guy you can sit down and chat with, share a beer and laugh at a real life story he will share. All the while you know he is telling the truth. Truth that is provable. No smoke and mirrors, no fast talk. Wyoming born and bred, Wes is the real deal.\u00a0 For over 20 years Wes has guided BEI to be the no-nonsense standard of truth.\u201d <em>Ronelle Ingram, BTA Senior Fix Instructor &amp; Contributing Editor, ENX<\/em><\/p>\n<p>\u201cWes continues to work with both the manufacturers and dealer channel providing innovative tools allowing dealers to benchmark themselves to their peers.\u201d <em>Ken Staubitz, National Sales Manager, BEI Services<\/em><\/p>\n<div id=\"attachment_12174\" style=\"width: 310px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12174\" loading=\"lazy\" class=\"size-medium wp-image-12174\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/West-Mcdonald-300x300.jpg\" alt=\"West McDonald\" width=\"300\" height=\"300\" srcset=\"https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/West-Mcdonald-300x300.jpg 300w, https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/West-Mcdonald-150x150.jpg 150w, https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/West-Mcdonald-200x200.jpg 200w, https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/West-Mcdonald-380x380.jpg 380w, https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/West-Mcdonald.jpg 360w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><p id=\"caption-attachment-12174\" class=\"wp-caption-text\">West McDonald<\/p><\/div>\n<p><strong>West McDonald<\/strong><\/p>\n<p>Vice President Business Development, Print Audit<\/p>\n<p>Owner, FocusMPS<\/p>\n<p><strong>Why we think West makes a difference: <\/strong>There are a handful of people in the document imaging industry that are unmatched when it comes to their knowledge and experience with Managed Print Services. West is a charter member of that elite group. Besides years of training sales reps on how to better sell MPS, his expertise has made the difference for organizations looking to enhance their MPS efforts. With a solid and diverse background in the document imaging industry, the industry continues to count on West for his ability to excel at software training, sales training, management coaching, back-office MPS planning, and more. He\u2019s also become one of the industry\u2019s leading thought leaders through his blog posts and Tweets, some of which are not to be missed.<\/p>\n<p><strong>What they\u2019re saying about West:<\/strong><\/p>\n<p><strong>\u201c<\/strong>West must be related to the Energizer Bunny because he is always on. He is everywhere and at every event\u2014always writing, speaking, or contributing to spur thought and action. I don&#8217;t know how he does it, but he is eloquent and energetic at the same time.\u201d <em>Ken Stewart, Founder &amp; CEO, ChangeForge<\/em><\/p>\n<p>\u201cI\u2019ve had the pleasure of working with West McDonald for several months now helping Print Audit get their message out and without a doubt, he\u2019s one of the most creative people I know. Instead of the same old boring content, West forwards clever and fun pieces with titles like \u201cPrint Audit vs. Marco,\u201d \u201cThe Prank-off for Charity,\u201d \u201cTop 3 Reasons Your Managed Print Assessment Sucks,\u201d and \u201cHow to Lose MPS Revenue and Come Out Smiling.\u201d Writing clever articles is one thing, but West also has a strong grasp on social media, making him one of the most effective marketing execs I know.\u201d <em>Andy Slawetsky, President, Industry Analysts <\/em><\/p>\n<div id=\"attachment_12373\" style=\"width: 272px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12373\" loading=\"lazy\" class=\"size-medium wp-image-12373\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Bill-Melo-May-2015-e1430946030729-262x300.jpg\" alt=\"Bill Melo\" width=\"262\" height=\"300\" srcset=\"https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Bill-Melo-May-2015-e1430946030729-262x300.jpg 262w, https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Bill-Melo-May-2015-e1430946030729.jpg 371w\" sizes=\"(max-width: 262px) 100vw, 262px\" \/><p id=\"caption-attachment-12373\" class=\"wp-caption-text\">Bill Melo<\/p><\/div>\n<p><strong>Bill Melo<\/strong><\/p>\n<p>Chief Marketing Executive<\/p>\n<p>Toshiba America Business Solutions<\/p>\n<p><strong>Why we think Bill makes a difference: <\/strong>The public face of Toshiba in the press, Bill is the guy at Toshiba who oversees product marketing, strategic software and platform development, marketing communications and marketing operations. He\u2019s also involved in developing global marketing and branding initiatives as well as the company\u2019s global product and services roadmap. It was Bill who oversaw the development and launch of Toshiba\u2019s Encompass Managed Print Services along with Ellumina Digital Signage Services. His enthusiasm for new technology and new services, and of course, the industry, places Bill in the upper pantheon of industry movers and shakers in our view. Plus he also has good taste in music.<\/p>\n<p><strong>What they\u2019re saying about Bill:<\/strong><\/p>\n<p>\u201cBill has risen to one of the most senior positions at Toshiba. Under his direction the company has become a force in digital signage, recently winning major deals like Staples Center and AEG. The strategy has not only made Toshiba relevant, but it has given them visibility with some of the most premium accounts. Digital signage represents a great opportunity if you have the right products to sell and a good strategy behind it.\u201d <em>Andy Slawetsky, President, Industry Analysts\u00a0<\/em><\/p>\n<div id=\"attachment_12176\" style=\"width: 224px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12176\" loading=\"lazy\" class=\"size-medium wp-image-12176\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Chip-Miceli-new-214x300.jpg\" alt=\"Chip Miceli\" width=\"214\" height=\"300\" \/><p id=\"caption-attachment-12176\" class=\"wp-caption-text\">Chip Miceli<\/p><\/div>\n<p><strong>Chip Miceli<\/strong><\/p>\n<p>President<\/p>\n<p>DPOE<\/p>\n<p><strong>Why we think Chip makes a difference:<\/strong> We can cite how quickly Chip responds to our requests for an interview regarding dealer issues as to why he makes a difference, but he\u2019s more than just an early responder. He\u2019s done a tremendous job serving on the board for IBPI, helping dealers get better pricing on the products they sell. And he\u2019s active on the SDG board where he and his peers are focused on helping dealers make more money and add more products to the menu of products they offer.\u00a0 Plus he\u2019s always ready, willing and able to serve on industry panels whenever associations and organizations such as BTA or ITEX come knocking.<\/p>\n<p><strong>What they\u2019re saying about Chip:<\/strong><strong>\u00a0<\/strong><\/p>\n<p>\u201cChip is a forward-thinking, progressive dealer who clearly has a passion for this industry and the opportunities it presents. He is always willing to share his insight with others; that is, he exemplifies the same &#8220;dealers help dealers&#8221; philosophy held by the Business Technology Association. There is no doubt that Chip enjoys helping to further strengthen the BTA Channel by offering guidance to his fellow dealers whenever he is given the opportunity.\u201d <em>Brent Hoskins, Executive Director, BTA <\/em><\/p>\n<p><strong>\u00a0\u201c<\/strong>He is super active with the dealer associations and willing to help other dealers. Even though he is not my customer, he\u2019s someone I respect regardless if we are doing business together or not.\u201d <em>Sarah Henderson, Operations and Business Development Leader for Axess Managed Print Services, West Point Products<\/em><\/p>\n<div id=\"attachment_12177\" style=\"width: 310px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12177\" loading=\"lazy\" class=\"size-medium wp-image-12177\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Kevin-Morris-300x300.jpg\" alt=\"Kevin Morris\" width=\"300\" height=\"300\" \/><p id=\"caption-attachment-12177\" class=\"wp-caption-text\">Kevin Morris<\/p><\/div>\n<p><strong>Kevin Morris<\/strong><\/p>\n<p>Owner<\/p>\n<p>OneDOC Managed Print Services, LLC<\/p>\n<p><strong>Why we think Kevin makes a difference: <\/strong>Not only is Kevin a true MPS expert, he presents a unique perspective, is willing to help other dealers get better at MPS, and contributes to the industry as he leads the membership for MPSA.\u00a0His knowledge of MPS through his consulting services has been an asset to his peers looking to get into MPS. The great thing about Kevin is that he gets MPS and he\u2019s not afraid to share what he knows and has worked for him with others.\u00a0<strong>\u00a0<\/strong><\/p>\n<p><strong>What they\u2019re saying about Kevin:<\/strong><strong>\u00a0<\/strong><\/p>\n<p>\u201cKevin has single-handedly led the MPSA&#8217;s membership drive while managing to triple his business year over year. Kevin is as good at selling as he is willing to take your call to help.\u201d <em>Ken Stewart, Founder &amp; CEO, ChangeForge<\/em><\/p>\n<p>\u201cKevin is an MPS expert with a unique perspective who is willing to help other dealers and contribute to the industry.\u201d <em>Sarah Henderson, Operations and Business Development Leader for Axess Managed Print Services, West Point Products<\/em><\/p>\n<div id=\"attachment_12178\" style=\"width: 310px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12178\" loading=\"lazy\" class=\"size-medium wp-image-12178\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/WillNiederstadt-300x300.jpg\" alt=\"Will Niederstadt\" width=\"300\" height=\"300\" \/><p id=\"caption-attachment-12178\" class=\"wp-caption-text\">Will Niederstadt<\/p><\/div>\n<p><strong>Will Niederstadt<\/strong><\/p>\n<p>MTS\u00a0(Mitsubishi Technical Services) Manager<\/p>\n<p>Mitsubishi Kagaku Imaging Corp. (MKIC)<\/p>\n<p><strong>Why we think Will makes a difference:<\/strong> Since joining MKIC in 1989 Will has been helping individuals in the remanufacturing industry solve technical problems. \u00a0What makes Will an asset to the industry is his ability and willingness to go into manufacturing plants around the world and help. He visits companies both large and small and helps them identify production issues that are causing problems in the field and corrects them. That\u2019s what we call making a difference.<\/p>\n<p><strong>What they\u2019re saying about Will:\u00a0<\/strong><\/p>\n<p>\u201cWe have been working with Will and Future Graphics for quite a while now.\u00a0 Will always brings a refreshing attitude to our industry; he has the knowledge and background to help in any situation.\u00a0He is always a pleasure to work with and his contributions to the industry have been essential for the growth we have experienced over the years.\u201d <em>Bill Henry Jr., General Manager, American Laser Products<\/em><\/p>\n<p>\u201cMany people in these technical roles tend to be only focused on issues related to the products they sell. Will is willing to look at an overall operation and make suggestions on a range of areas both product and process. By doing this he has helped many companies overcome challenges at every level to stay competitive. His expertise is sought out and valued by many folks in our industry.\u201d <em>Charlie Fitzgerald, National Sales Director, Mitsubishi Kagaku Imaging Corp.<\/em><\/p>\n<div id=\"attachment_12179\" style=\"width: 287px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12179\" loading=\"lazy\" class=\"size-medium wp-image-12179\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Art-Post-2015-e1429886626346-277x300.jpg\" alt=\"Art Post\" width=\"277\" height=\"300\" srcset=\"https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Art-Post-2015-e1429886626346-277x300.jpg 277w, https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Art-Post-2015-e1429886626346.jpg 356w\" sizes=\"(max-width: 277px) 100vw, 277px\" \/><p id=\"caption-attachment-12179\" class=\"wp-caption-text\">Art Post<\/p><\/div>\n<p><strong>Art Post<\/strong><\/p>\n<p>Founder<\/p>\n<p>The Print4Pay Hotel<\/p>\n<p><strong>Why we think Art makes a difference:\u00a0 <\/strong>Admittedly we\u2019re biased because we\u2019ve been fortunate to include Art\u2019s Print4Pay Hotel blogs in the <em>ENX\/The Week in Imaging<\/em> newsletter and on the website. He remains the one true voice of the dealer sales rep on the street, consistently telling it like it is in the real document imaging world even if some in the industry can\u2019t always handle the truth. However, for his peers in the industry, he\u2019s a must read and someone who knows how to get a conversation started.<\/p>\n<p><strong>What they\u2019re saying about Art:\u00a0<\/strong><strong>\u00a0<\/strong><\/p>\n<p>\u201cArt does a great job of keeping this site up and running day to day all the while doing his \u2018day job.\u2019 \u00a0I believe that what he does with the P4P Hotel Forum directly helps all of us dealers who follow and contribute to it.\u201d <em>Jason Habbal, Vice President\/Sales Manager, Vision Office Systems<\/em><\/p>\n<p>\u201cArt sells copiers for a living and writes a popular industry blog on the side. He\u2019s committed to improving this industry, and he\u2019s not afraid to talk about it; I think that\u2019s great.\u201d <em>Tanya Flores, Director of Marketing, ESP\/SurgeX <\/em><\/p>\n<div id=\"attachment_12180\" style=\"width: 264px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12180\" loading=\"lazy\" class=\"size-medium wp-image-12180\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/David-Ramos-e1429886706245-254x300.jpg\" alt=\"David Ramos\" width=\"254\" height=\"300\" srcset=\"https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/David-Ramos-e1429886706245-254x300.jpg 254w, https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/David-Ramos-e1429886706245.jpg 380w\" sizes=\"(max-width: 254px) 100vw, 254px\" \/><p id=\"caption-attachment-12180\" class=\"wp-caption-text\">David Ramos<\/p><\/div>\n<p><strong>David Ramos<\/strong><\/p>\n<p>Director, Channel Strategy Service<\/p>\n<p>InfoTrends<\/p>\n<p><strong>Why we think David makes a difference: <\/strong>We enjoy his quick wit, his knowledge of\u00a0the document imaging space and his unbridled enthusiasm for the industry. He\u2019s become the go-to guy for Infotrends at industry events and is clearly a solid guy to have on their team. David never ceases to amaze us with his insightful commentary and observations about the document imaging industry.\u00a0\u00a0<strong>\u00a0<\/strong><\/p>\n<p><strong>What they\u2019re saying about David:\u00a0<\/strong><strong>\u00a0<\/strong><\/p>\n<p>\u201cDavid is a great supporter of the Business Technology Association and, in turn, a true champion of the independent dealer channel. He is always very willing to assist BTA when called upon with his industry expertise. David has endeared himself to many in the industry\u2014dealers and manufacturers alike\u2014with both his enthusiasm and unique brand of humor. We are fortunate to have him as an important contributor within the office technology industry<em>.\u201d Brent Hoskins, Executive Director, BTA<\/em><\/p>\n<p><strong>\u00a0\u201c<\/strong>David is considered an industry resource for dealers and manufacturers alike.\u201d <em>Ken Staubitz, National Sales Manager, BEI Services\u00a0\u00a0<\/em><strong>\u00a0<\/strong><\/p>\n<div id=\"attachment_12181\" style=\"width: 210px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12181\" loading=\"lazy\" class=\"size-medium wp-image-12181\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Thomas-Schneck-200x300.jpg\" alt=\"Thomas Schneck\" width=\"200\" height=\"300\" \/><p id=\"caption-attachment-12181\" class=\"wp-caption-text\">Thomas Schneck<\/p><\/div>\n<p><strong>Thomas Schneck<\/strong><\/p>\n<p>President<\/p>\n<p>DocuWare<\/p>\n<p><strong>Why we think Thomas makes a difference: <\/strong>The document imaging industry has embraced DocuWare like no other document management platform and a lot of that credit goes to Thomas. He now finds himself competing with some serious competition in the document management arena for the hearts and minds of the dealer community as well as with the OEMs. However that all plays out, one thing is for certain\u2014Thomas Schneck and his DocuWare team will be right in the middle of the fray.\u00a0<strong>\u00a0<\/strong><\/p>\n<p><strong>What they\u2019re saying about Thomas:<\/strong><\/p>\n<p><strong>\u00a0\u201c<\/strong>Thomas, and the entire Docuware team, had the foresight many years ago to concentrate on the independent dealer community as their primary distribution channel. This could not have been an easy decision, and required what I\u2019m sure amounted to significant investment, resources and patience! Their focus, commitment and dealer educational \/ support programs have resulted in many dealerships making the transition into successful document imaging practices, a transition that would not have been possible without his commitment.\u201d <em>Lou Stricklin, Director of Marketing and Sales Support, Muratec\u00a0\u00a0 <\/em><\/p>\n<p>\u201cThe independent dealers love Thomas and his team.\u201d <em>David Ramos, Director, Channel Strategy Service, InfoTrends<\/em><\/p>\n<div id=\"attachment_12182\" style=\"width: 239px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12182\" loading=\"lazy\" class=\"size-medium wp-image-12182\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/David-Scibetta-229x300.jpg\" alt=\"David Scibetta\" width=\"229\" height=\"300\" \/><p id=\"caption-attachment-12182\" class=\"wp-caption-text\">David Scibetta<\/p><\/div>\n<p><strong>David Scibetta<\/strong><\/p>\n<p>EVP &amp; CIO<\/p>\n<p>Copier Fax Business Technologies, Inc.<\/p>\n<p><strong>Why we think David makes a difference: <\/strong>We could just have easily included David\u2019s father Al in the mix too, but let\u2019s just say that David has learned from one of the best and is making his mark in taking the dealership to a new level.\u00a0Indeed, what this little dealership has done that\u2019s made a difference in the Buffalo and surrounding areas of upstate New York is their \u2018Documentelligence\u2019 approach for bringing the most appropriate mix of solutions to their customer base. Admittedly, this may be more evolutionary than revolutionary, and for a small dealership, granted with a solid OEM (Konica Minolta) behind them, one can\u2019t help but be impressed at the difference the Documentelligence branding has made to the business. It\u2019s a model that other dealers should follow, or at the very least, consider.<\/p>\n<p><strong>What they\u2019re saying about David:<\/strong><strong>\u00a0<\/strong><\/p>\n<p>\u201cLeveraging his IT background, David Scibetta joined Coper Fax Business Technologies to oversee a major company evolution from traditional copier dealer to full-service technology partner. David and his father, Al, seem to provide the perfect foil for each other. In talking to them simultaneously, you get an immediate feel for what appears to be a seamless dynamic between them.&#8221;\u00a0<em>CJ Cannata,<\/em> <em>Partner\/SVP, Brand Strategy and Development, The Cannata Report<\/em><\/p>\n<p>\u201cDavid and his father Al are constantly seeking ways to change that company and have been relatively successful, particularly with content management. Although Copier Fax is still very much a hardware company, they\u2019re now doing back office records conversion and have a huge operation for that, doing millions of pages a month. They\u2019re doing hundreds of thousands of dollars of revenue, and the important thing is it\u2019s all incremental revenue. I like both of them a lot, but I suspect David is leading the change in direction.\u201d <em>Lou Slawetsky, CEO, Industry Analysts<\/em><\/p>\n<div id=\"attachment_12183\" style=\"width: 310px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12183\" loading=\"lazy\" class=\"size-medium wp-image-12183\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Barry-Simon-photo1-300x200.jpg\" alt=\"Barry Simon\" width=\"300\" height=\"200\" \/><p id=\"caption-attachment-12183\" class=\"wp-caption-text\">Barry Simon<\/p><\/div>\n<p><strong>Barry Simon<\/strong><\/p>\n<p>President<\/p>\n<p>Datamax<\/p>\n<p><strong>Why we think Barry makes a difference: <\/strong>If longevity in the industry was the only reason that someone is considered a difference maker, then Barry\u2019s 34 years would place him near the head of the class. But it\u2019s more than longevity, it\u2019s more about running a successful business, the ability to embrace trends, his willingness to cast aside the status quo and not play it safe. We also appreciate the way he seeks to create \u201cRaving Fans\u201d for his dealership inside and out of Datamax. For a guy who started selling office supplies, he\u2019s shown you can be successful even in a smaller market branching out beyond selling hardware and into the Managed Services space.<\/p>\n<p><strong>What they\u2019re saying about Barry:\u00a0<\/strong><\/p>\n<p>\u201cI&#8217;ve known Barry for nearly seven years, and never met a more personable, passionate, and dedicated leader.\u00a0 Not only does Barry operate with a high sense of urgency for his business, but he demonstrates a true care for his people and trusted partners alike in every situation.\u00a0 Barry has become a friend over the years, not just a business partner.\u00a0 His proven leadership in our business has afforded me personal and professional growth, as well as helped to shape and mold the Lexmark dealer program over the years.\u00a0 Barry challenges the status quo, seeks real \u2018differentiation\u2019 for himself and his organization, and sets the bar high for others to follow. He&#8217;s not only made a difference for me and Lexmark, but certainly for countless others for a long time.\u201d <em>Phil Boatman, Business Alliance Manager, Lexmark<\/em><\/p>\n<div id=\"attachment_12184\" style=\"width: 310px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12184\" loading=\"lazy\" class=\"size-medium wp-image-12184\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Andy-Slawetsky-e1429886915530-300x292.jpg\" alt=\"Andy Slawetsky\" width=\"300\" height=\"292\" srcset=\"https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Andy-Slawetsky-e1429886915530-300x292.jpg 300w, https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Andy-Slawetsky-e1429886915530.jpg 376w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><p id=\"caption-attachment-12184\" class=\"wp-caption-text\">Andy Slawetsky<\/p><\/div>\n<p><strong>Andy Slawetsky<\/strong><\/p>\n<p>President<\/p>\n<p>Industry Analysts<\/p>\n<p><strong>Why we think Andy makes a difference: <\/strong>Is it possible for an analyst to transform from party animal to social media butterfly? Having witnessed that transformation first hand, the answer is a resounding YES. In an industry focused on CPM and PPM, Andy is adding a new acronym to the mix, TPM (Tweets per Minute). These days Andy is singlehandedly reinventing Industry Analysts as a news compendium for the document imaging industry via his relentless tweeting. If it\u2019s happening in the document imaging industry, Andy is tweeting about it. He has unabashedly raised the relevance of social media within the document imaging industry to new levels, and as one of the industry\u2019s most social personalities, that\u2019s hardly surprising.<\/p>\n<p><strong>What they\u2019re saying about Andy:<\/strong><\/p>\n<p><strong>\u201c<\/strong>Andy hosts the largest LinkedIn group (Copiers, MFPs, and Printers) in the industry. He did this long before anyone was using social media in the imaging industry to talk amongst ourselves. It\u2019s a great OEM-agnostic platform that provides a place for 10,000 people in our industry to share ideas and talk openly. And everyone who\u2019s anyone reads his news releases.\u201d <em>Tanya Flores, Director of Marketing, ESP\/SurgeX <\/em><\/p>\n<p>\u201cAndy is an excellent industry analyst and resource.\u201d <em>Larry Kirsch, President, Merit Business Systems\/Consultant, Kirsch Copiers<\/em><\/p>\n<div id=\"attachment_12185\" style=\"width: 210px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12185\" loading=\"lazy\" class=\"size-medium wp-image-12185\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Jenna-Stramaglio-200x300.jpeg\" alt=\"Jenna Stramaglio\" width=\"200\" height=\"300\" \/><p id=\"caption-attachment-12185\" class=\"wp-caption-text\">Jenna Stramaglio<\/p><\/div>\n<p><strong>Jenna Stramaglio<\/strong><\/p>\n<p>Vice President Marketing<\/p>\n<p>MWA Intelligence<\/p>\n<p><strong>Why we think Jenna makes a difference: <\/strong>It\u2019s difficult to live in the shadow of Mike Stramaglio, a guy with a big personality and a big presence who takes up a large chunk of real estate at industry events. However, Jenna has been quietly and capably making her presence known at the very same events where she is no longer considered Mike\u2019s daughter, but Jenna Stramaglio, one of the new breed of industry executives bringing the message of SAP and FORZA to market. And with her recent appointment to the MPSA Board of Directors, she\u2019s poised to make an even bigger difference in the industry.<strong>\u00a0<\/strong><\/p>\n<p><strong>What they\u2019re saying about Jenna: <\/strong><\/p>\n<p><strong>\u201c<\/strong>Jenna has done a tremendous job during her tenure at MWAi. When I talk with folks around the industry her name is synonymous with energy, passion, thought leadership, drive, and innovation<em>.\u201d Lou Stricklin, Director, Marketing, Muratec <\/em><\/p>\n<p>\u201cRespected industry players\u00a0have all commented on Jenna Stramaglio\u2019s contributions to the industry and she was the most recent candidate to earn a seat on the prestigious MPSA board.\u00a0With her immediately apparent winning combination of intelligence, integrity, imagination, charisma, and humility, she\u00a0has an innate and infectious ability to communicate with a fluidity that cannot be learned or taught.&#8221;\u00a0<em>CJ Cannata<\/em>, <em>Partner\/SVP, Brand Strategy and Development, The Cannata Report<\/em><strong>\u00a0<\/strong><\/p>\n<div id=\"attachment_12186\" style=\"width: 278px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12186\" loading=\"lazy\" class=\"size-medium wp-image-12186\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Mike_Stramaglio-e1429887025923-268x300.jpg\" alt=\"Mike Stramaglio\" width=\"268\" height=\"300\" srcset=\"https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Mike_Stramaglio-e1429887025923-268x300.jpg 268w, https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Mike_Stramaglio-e1429887025923.jpg 379w\" sizes=\"(max-width: 268px) 100vw, 268px\" \/><p id=\"caption-attachment-12186\" class=\"wp-caption-text\">Mike Stramaglio<\/p><\/div>\n<p><strong>Mike Stramaglio<\/strong><\/p>\n<p>President\/CEO<\/p>\n<p>MWA Intelligence<\/p>\n<p><strong>Why we think Mike makes a difference: <\/strong>If there\u2019s an industry event, Mike will be there preaching the gospel of MWA, SAP, and FORZA whether he\u2019s on the program or not. You\u2019ll also always find him wherever the document imaging industry action is, learning and networking, which are two qualities we admire about him. Add to his impressive resume within the industry the success of The Executive Connection Summit, which he oversees with a \u2018Gatsby-esque\u2019 presence, and he is another one of the industry\u2019s upper tier difference makers. What a concept that Executive Connection Summit has been, as it\u2019s become a conference that delivers on that concept in so many different ways.<\/p>\n<p><strong>What they\u2019re saying about Mike:<\/strong><\/p>\n<p><strong>\u201c<\/strong>Although we all know he sells SAP, what he truly is \u2013 is the imaging social media master. And he puts on great events with all of the leaders and media in the industry. Even though it\u2019s probably all to help sell SAP, from the Technology United Executive Connection Summit to the \u201cIt\u2019s for a good cause\u201d Motorcycle ride, to the 10,000 shout-outs\/posts\/tweets a day, Mike is pulling together the industry in a unique way.\u201d <em>Tanya Flores, Director of Marketing, ESP\/SurgeX <\/em><\/p>\n<p>\u201cMike dares to change the ERP for BTA Dealers.\u201d <em>Chip Miceli, President, DPOE\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/em><\/p>\n<div id=\"attachment_12187\" style=\"width: 210px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12187\" loading=\"lazy\" class=\"size-full wp-image-12187\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Taylor_Rick_Softened.jpg\" alt=\"Rick Taylor\" width=\"200\" height=\"240\" \/><p id=\"caption-attachment-12187\" class=\"wp-caption-text\">Rick Taylor<\/p><\/div>\n<p><strong>Rick Taylor<\/strong><\/p>\n<p>President &amp; COO<\/p>\n<p>Konica Minolta Business Solutions U.S.A.<\/p>\n<p><strong>Why we think Rick makes a difference: <\/strong>He had his work cut out for him when he first joined Konica Minolta considering the reputation it had forged over the years with the company\u2019s own independent dealers. Clearly, Rick gave more than a damn about Konica Minolta\u2019s bad reputation with its dealers and went and did something about it. He\u2019s regarded highly within the dealer community and remains one of the most gregarious and accessible executives in the document imaging industry. He also deserves kudos for building a strong team around him, all of whom have been instrumental in taking Konica Minolta into the upper tier of OEMs and enhancing its reputation within the independent dealer channel. That counts for a lot and you\u2019ll be hard pressed to find any Konica Minolta dealers these days that start the conversation about Konica Minolta with some unprintable adjectives.<\/p>\n<p><strong>What they\u2019re saying about Rick:<\/strong><\/p>\n<p>\u201cRick Taylor has truly changed the culture of Konica Minolta.\u00a0 He has created a team concept and a personal approach in doing business.\u00a0 He has developed an atmosphere where a dealer can feel very close to the manufacturer because of the products and the support behind them.\u00a0 I have been a Konica Minolta dealer for 25 years and believe me, it is a much different game since Rick arrived.\u00a0I\u2019m very pleased to be doing business together.\u201d<em> Al Scibetta, President, Documentelligence: Copier Fax Business Technologies<\/em><\/p>\n<p>\u201cHe tells it like it is. Strong accomplishments at Konica Minolta&#8230;another guy you can trust.\u201d \u00a0<em>Larry Kirsch, President, Merit Business Systems\/Consultant, Kirsch Copiers<\/em><\/p>\n<div id=\"attachment_12188\" style=\"width: 292px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12188\" loading=\"lazy\" class=\"size-medium wp-image-12188\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/kevin-tetu-e1429887104962-282x300.jpg\" alt=\"Kevin Tetu\" width=\"282\" height=\"300\" srcset=\"https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/kevin-tetu-e1429887104962-282x300.jpg 282w, https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/kevin-tetu-e1429887104962.jpg 373w\" sizes=\"(max-width: 282px) 100vw, 282px\" \/><p id=\"caption-attachment-12188\" class=\"wp-caption-text\">Kevin Tetu<\/p><\/div>\n<p><strong>Kevin Tetu<\/strong><\/p>\n<p>President, ECI FMaudit<\/p>\n<p>Vice President, Strategic Opportunities &amp; Partner Alliances, ECI Software Solutions, Inc.<\/p>\n<p><strong>Why we think Kevin is making a difference: <\/strong>Here\u2019s a guy who has put his engineering and design skills to good use to benefit the document imaging industry. Somehow along the way he was able to create one of the industry\u2019s biggest and fastest growing MPS software development companies. In addition, he has completely immersed himself in the industry through his memberships in MPSA, BTA, and CompTIA. Kevin truly is an asset to the industry and now that FMAudit is part of the ECI family, he\u2019s continuing to contribute there as well.\u00a0<strong>\u00a0<\/strong><\/p>\n<p><strong>What they\u2019re saying about Kevin:<\/strong><strong>\u00a0<\/strong><\/p>\n<p>\u201cI\u2019ve known Kevin for a number of years on a business and personal level and he has always operated with the highest level of integrity and is well respected in our industry. I have watched Kevin grow his FMAudit business and then sell his company to ECi Software Solutions, Inc. Under Kevin\u2019s guidance, FMAudit has become the <em>dominating<\/em> player in our industry for device management. Kevin is truly a thought leader in the document imaging industry and continues to break ground on new ideas and integrations that will benefit all MPS providers.\u201d <em>Shane Hannan, President, Print Control Software, Inc.<\/em><\/p>\n<p>\u201cI had the pleasure of meeting Kevin 5 years ago and to this day I am still impressed with his entrepreneurial spirt and vision. As our industry continues to evolve its thought leaders like Kevin that will continue to push the envelope providing customers with an advanced end user experience.\u201d <em>Mike Lamothe, President, Office Document Consulting<\/em><\/p>\n<div id=\"attachment_12189\" style=\"width: 235px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12189\" loading=\"lazy\" class=\"size-medium wp-image-12189\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Andy-Wager-225x300.jpg\" alt=\"Andy Wager\" width=\"225\" height=\"300\" \/><p id=\"caption-attachment-12189\" class=\"wp-caption-text\">Andy Wager<\/p><\/div>\n<p><strong>Andy Wager<\/strong><\/p>\n<p>Business Development Manager, 3D Printing<\/p>\n<p>ScanSource<\/p>\n<p><strong>Why we think Andy makes a difference: <\/strong>The folks at ScanSource are onto something with their partnership with 3D Systems, and credit Andy with taking this message to the indirect and direct office technology sales channels by providing them with a mix of 3D printers, 3D scanners, software, and support. It\u2019s a model that has yet to be matched by any other distributor as far as we can tell. Considering Andy\u2019s background in direct and channel sales, sales management, and sales channel expansion and development, this strategy is likely to be a successful one for ScanSource and just the ticket for the office technology dealer who might need a little extra help in establishing their footprint with 3D printing.<\/p>\n<p><strong>What they\u2019re saying about Andy:<\/strong><\/p>\n<p>\u201cAndy Wager has put together a BTA channel program and arranged it so the pricing is exactly the same as someone would get from 3D Systems, but they also have scanners and software, and can help the dealer understand the transition into 3D. 3D printing is going to explode and you\u2019ve got to be in it, and companies like ScanSource are offering things to the dealers that should be more visible at this point. Why would you want to go with a Stratysus or a 3D Systems when you can work with someone who can bring other converging technologies with it and learn the business without a huge expense?\u201d <em>Ed McLaughlin, President &amp; CEO, Valderus<\/em><strong>\u00a0<\/strong><\/p>\n<div id=\"attachment_12190\" style=\"width: 271px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12190\" loading=\"lazy\" class=\"size-medium wp-image-12190\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Tom-Walter-e1429887271755-261x300.jpg\" alt=\"Tom Walter\" width=\"261\" height=\"300\" srcset=\"https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Tom-Walter-e1429887271755-261x300.jpg 261w, https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Tom-Walter-e1429887271755.jpg 379w\" sizes=\"(max-width: 261px) 100vw, 261px\" \/><p id=\"caption-attachment-12190\" class=\"wp-caption-text\">Tom Walter<\/p><\/div>\n<p><strong>Tom Walter<\/strong><\/p>\n<p>Vice President of Distribution and Aftermarket Sales<\/p>\n<p>Toshiba America Business Solutions, Inc.<\/p>\n<p><strong>Why we think Tom makes a difference: <\/strong>The folks on the distribution side with the OEMs tend to get overlooked mostly because they tend to operate in the background. Not Tom Walter; with 25 years of sales and marketing experience, Tom is actively managing the distribution of the company\u2019s aftermarket products while also raising awareness of TABS\u2019 thermal barcode printer products. He\u2019s also helping increase the company\u2019s toner sales though the addition of new distribution partners and developing new programs. Plus he\u2019s front and center promoting the company\u2019s green initiatives, including TABS eco-oriented products.<strong>\u00a0<\/strong><\/p>\n<p><strong>What they\u2019re saying about Tom:<\/strong><\/p>\n<p>\u201cTom Walter is part of an organization that positioned him to be the best at what he does.\u00a0 As a distributor he provides me with information to keep me informed with what\u2019s going on in the market place. He\u2019s always professional and very knowledgeable in the MPS\/aftermarket line.\u00a0 He has strong relationship skills and a good head for business.\u00a0That\u2019s why he is part of my team!\u201d <em>Suzanne Carter, International Digital Solutions, Nuworld Business Systems\u00a0<\/em><\/p>\n<div id=\"attachment_12191\" style=\"width: 281px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12191\" loading=\"lazy\" class=\"size-medium wp-image-12191\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Greg-Walters-e1429887318974-271x300.jpg\" alt=\"Greg Walters\" width=\"271\" height=\"300\" srcset=\"https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Greg-Walters-e1429887318974-271x300.jpg 271w, https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Greg-Walters-e1429887318974.jpg 380w\" sizes=\"(max-width: 271px) 100vw, 271px\" \/><p id=\"caption-attachment-12191\" class=\"wp-caption-text\">Greg Walters<\/p><\/div>\n<p><strong>Greg Walters<\/strong><\/p>\n<p>CEO<\/p>\n<p>Greg Walters, Inc.<\/p>\n<p><strong>Why we think Greg makes a difference: <\/strong>Love him or hate him, or simply disagree with him, Greg remains one of the most opinionated and polarizing figures in the document imaging industry. He isn\u2019t shy about shaking things up and that\u2019s not such a bad thing at all. He offers a fresh perspective on industry trends and isn\u2019t afraid to call out the old way of doing things as not necessarily the best way. A proponent of MPS for many years, Greg was an ideal choice to take the leadership post of that association. One thing is for sure, you can always count on Greg to either ask those tough questions or say out loud what many in the industry are thinking, or if they\u2019re not, should be thinking about.\u00a0<strong>\u00a0<\/strong><strong>\u00a0<\/strong><\/p>\n<p><strong>What they\u2019re saying about Greg:<\/strong><strong>\u00a0<\/strong><\/p>\n<p>\u201cWith Greg it&#8217;s never about\u00a0it can&#8217;t be done, it&#8217;s more about why can&#8217;t it be done!\u201d <em>Art Post, Founder, Print4Pay Hotel<\/em><strong>\u00a0<\/strong><\/p>\n<div id=\"attachment_12192\" style=\"width: 245px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12192\" loading=\"lazy\" class=\"size-medium wp-image-12192\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Greg-Welchans-e1429887371250-235x300.jpg\" alt=\"Greg Welchans\" width=\"235\" height=\"300\" srcset=\"https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Greg-Welchans-e1429887371250-235x300.jpg 235w, https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Greg-Welchans-e1429887371250.jpg 380w\" sizes=\"(max-width: 235px) 100vw, 235px\" \/><p id=\"caption-attachment-12192\" class=\"wp-caption-text\">Greg Welchans<\/p><\/div>\n<p><strong>Greg Welchans<\/strong><\/p>\n<p>President &amp; CMO<\/p>\n<p>Supplies Network<\/p>\n<p><strong>Why we think Greg makes a difference: <\/strong>He\u2019s been in the industry for nearly 25 years, including nearly 14 with Supplies Network where he\u2019s been hugely successful in leading and positioning the company for current and future successes as one of the industry\u2019s leading imaging supplies distributors. Greg truly is one of leaders in this key industry segment.<strong>\u00a0<\/strong><\/p>\n<p><strong>What they\u2019re saying about Greg:<\/strong><strong>\u00a0<\/strong><\/p>\n<p>\u201cGreg Welchans is one of the very best all-around executives in the entire industry!\u00a0 His loyalty and thoughtfulness for his family, business partners and company is not only enviable but it is something I personally use as a benchmark for how I judge myself. \u00a0People like doing business with Greg because he is genuine and operates with the highest form of personal integrity.\u00a0 I have always had a ton of respect for Greg and I always will.\u201d <em>Sam H. Richardson, Vice President, US Enterprise Inside Sales, Hewlett Packard Co.\u00a0\u00a0\u00a0<\/em><strong>\u00a0<\/strong><\/p>\n<div id=\"attachment_12193\" style=\"width: 310px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12193\" loading=\"lazy\" class=\"size-medium wp-image-12193\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Larry-White-300x300.jpg\" alt=\"Larry White\" width=\"300\" height=\"300\" \/><p id=\"caption-attachment-12193\" class=\"wp-caption-text\">Larry White<\/p><\/div>\n<p><strong>Larry White<\/strong><\/p>\n<p>Senior\u00a0Vice President of Sales, Americas<\/p>\n<p>Toshiba America Business Solutions<\/p>\n<p><strong>Why we think Larry makes a difference: <\/strong>Year in and year out you can depend on Larry to carry the torch for Toshiba throughout the company\u2019s dealer community. He\u2019s the consummate professional and someone who is personable, honest, forthright, and free of BS. If we were a dealer not already doing business with Toshiba and Larry came a knocking, he\u2019d be the guy to convince us to take on the line because he\u2019d be exactly the kind of industry professional we\u2019d want to work with.<\/p>\n<p><strong>What they\u2019re saying about Larry:<\/strong><\/p>\n<p>\u201cLarry doesn&#8217;t lead the sales efforts of a &#8220;Big 4&#8221; industry player so he can at times be overlooked.\u00a0 But one group that definitely doesn&#8217;t overlook him is the Toshiba dealer community.\u00a0 Larry is a relentless traveler spending his days doing what he enjoys the most, being in front of his dealers.\u00a0 He isn&#8217;t shy about bringing ideas to dealers on how they can better leverage the Toshiba line to win business nor is he afraid to support dealers in new ventures if there will be mutually beneficial goals.\u00a0Moreover, Larry&#8217;s word is as good as gold so when he tells a dealer something you can take it to the bank.\u201d <em>Tom Callinan, Principal,<\/em> <em>Strategy Development<\/em><\/p>\n<div id=\"attachment_12194\" style=\"width: 274px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12194\" loading=\"lazy\" class=\"size-medium wp-image-12194\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Monte-White-e1429887539861-264x300.jpg\" alt=\"Monte White\" width=\"264\" height=\"300\" srcset=\"https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Monte-White-e1429887539861-264x300.jpg 264w, https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Monte-White-e1429887539861.jpg 357w\" sizes=\"(max-width: 264px) 100vw, 264px\" \/><p id=\"caption-attachment-12194\" class=\"wp-caption-text\">Monte White<\/p><\/div>\n<p><strong>Monte White<\/strong><\/p>\n<p>Vice President of Product Marketing<\/p>\n<p>Supplies Network<\/p>\n<p><strong>Why we think Monte makes a difference: <\/strong>Monte White is a guy who has run the table by working for some of the most prominent players in the supplies industry since 1989, including Daisytek, Ingram Micro, Tech Data, and now Supplies Network. He\u2019s got a reputation as a tough but fair negotiator, working with vendors to bring increased value to reseller programs. He\u2019s also a good interview and we appreciate his thoughtful insights into what\u2019s happening on the supplies side of the document imaging business.<strong>\u00a0<\/strong><\/p>\n<p><strong>What they\u2019re saying about Monte:<\/strong><strong>\u00a0<\/strong><\/p>\n<p>&#8220;We have worked with Monte White for a number of years. I find Monte extremely knowledgeable about the industry.\u00a0 He processes and understands both the positive and negative consequences for both Supplies Network and the manufacturer on issues that arise, about as quickly and accurately as anyone I have ever worked with.\u00a0 Monte is tough but extremely fair.\u00a0He is a great partner with which to work and we greatly value the long-standing relationship with both Monte and Supplies Network.&#8221; <em>Mike Johnson, Vice President North American Business Channels &amp; SMB, Lexmark International<\/em><\/p>\n<p>\u201cMonte is a key player in the development of industry leading channel programs in collaboration with OEMs and supplies vendors.\u201d <em>Bill Erpelding, Director of Marketing, Supplies Network<\/em>\u00a0<strong>\u00a0<\/strong><\/p>\n<div id=\"attachment_12195\" style=\"width: 230px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12195\" loading=\"lazy\" class=\"size-full wp-image-12195\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Gary-Willert.jpg\" alt=\"Gary Willert\" width=\"220\" height=\"157\" \/><p id=\"caption-attachment-12195\" class=\"wp-caption-text\">Gary Willert<\/p><\/div>\n<p><strong>Gary Willert<\/strong><\/p>\n<p>President &amp; CEO<\/p>\n<p>LMI Solutions<\/p>\n<p><strong>Why we think Gary makes a difference: <\/strong>Gary has turned LMI Solutions into more than just a supplies company. Under Gary\u2019s leadership, LMI is branching out and now selling remanufactured printers. That may not sound like such a novel idea and may not sound like it makes Gary someone who is making a difference, but if you look closer, it\u2019s clear he\u2019s making an impact and raising the bar in the supplies business by reinventing what it means to be a 21<sup>st<\/sup> century supplies provider for the document imaging industry.<strong>\u00a0<\/strong><\/p>\n<p><strong>What they\u2019re saying about Gary:<\/strong><strong>\u00a0<\/strong><\/p>\n<p>\u201cGary Willert has elevated a commodity to a service business that has directly contributed to increasing LMI\u2019s dealer customers. Key dealer influencers like Modern Office Methods are quick to praise the contribution LMI has made to their business. The company offers a comprehensive set of MPS tools \u2013 including demos, vertical market approach videos, a mobile sales pitch kit, multi-media playbooks customized for clients based on\u00a0the products and services they sell, and professional creative services capabilities like video scripting and production.&#8221; <em>CJ Cannata,<\/em> <em>Partner\/SVP, Brand Strategy and Development, The Cannata Report<\/em><\/p>\n<div id=\"attachment_12196\" style=\"width: 202px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12196\" loading=\"lazy\" class=\"size-full wp-image-12196\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/bob-willmes.jpg\" alt=\"Bob Willmes\" width=\"192\" height=\"240\" \/><p id=\"caption-attachment-12196\" class=\"wp-caption-text\">Bob Willmes<\/p><\/div>\n<p><strong>Bob Willmes<\/strong><\/p>\n<p>CEO &amp; Founder<\/p>\n<p>Supplies Wholesalers<\/p>\n<p><strong>Why we think Bob makes a difference: <\/strong>If anybody knows supplies and compatibles and how to make a living in that market, it\u2019s Bob Willmes. Thirty years in that market counts for something, particularly when one takes into consideration that Bob was one of the first people in the industry to see an opportunity in compatible products even if it was only floppy disks way back when. Now with the founding of Supplies Wholesalers in 2010, he\u2019s done an admirable job in building a successful business that meets the needs of dealers and resellers across the nation.<\/p>\n<p><strong>What they\u2019re saying about Bob: <\/strong><\/p>\n<p>\u201cBob\u2019s entrepreneurial spirit in the industry is unparalleled. For more than 20 years, Bob has built and run multiple successful businesses in the industry and has been an innovator all along the way. He successfully built Printer Essentials into a leading wholesaler of imaging supplies before selling the company. He recently founded Supplies Wholesalers and has built it into a powerhouse in the industry, recently opening its third warehouse. There are few other leaders in our industry as visionary and entrepreneurial as Bob. I have had the pleasure of working with Bob for more than 15 years and have appreciated watching him build and develop his companies.\u201d <em>Jim Zipursky, Managing Director, Corporate Finance Associates Midwest<\/em><\/p>\n<div id=\"attachment_12103\" style=\"width: 310px\" class=\"wp-caption alignleft\"><img aria-describedby=\"caption-attachment-12103\" loading=\"lazy\" class=\"size-medium wp-image-12103\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2015\/04\/Steve-Young-300x257.png\" alt=\"Steve Young\" width=\"300\" height=\"257\" \/><p id=\"caption-attachment-12103\" class=\"wp-caption-text\">Steve Young<\/p><\/div>\n<p><strong>Stephen Young<\/strong><\/p>\n<p>CEO<\/p>\n<p>Square 9<\/p>\n<p><strong>Why we think Steve makes a difference: <\/strong>If it weren\u2019t for Steve there might not be a Square 9, even if all of the credit for the creation of the company and the company\u2019s flagship product SmartSearch doesn\u2019t rest on his shoulders alone. Still, Steve is doing a terrific job of leading an organization that is one of the recognized leaders in ECM among the dealer and OEM communities. As Square 9 branches out beyond its core product, he\u2019s doing a great job of bringing this message to market and winning over the hearts and minds of many BTA dealers who are looking for a solid ECM product and an organization that can provide them with top notch service and support amidst a crowded field.<\/p>\n<p><strong>What they\u2019re saying about Steve:<\/strong><\/p>\n<p>\u201cStephen Young is spearheading efforts that are truly helping dealers manage documents for the ultimate benefit of end-users while easing\u00a0the dealer transition to a services orientation. Steve, as well as the rest of his team\u00a0I have had the pleasure of meeting, are also tremendous people to work\u00a0with. \u00a0Sincere, insightful, collaborative and respectful, Steve and company personify a true partner mentality.&#8221; <em>CJ Cannata,<\/em> <em>Partner\/SVP, Brand Strategy and Development, The Cannata Report<\/em><\/p>\n<p>&nbsp;<\/p>\n<p><strong>Sidebar 1<\/strong><\/p>\n<p><strong>Thank You<\/strong><\/p>\n<p>This special issue wouldn\u2019t be possible without the input of the following individuals who took the time to respond to our requests for recommendations and comments about this year\u2019s difference makers:<\/p>\n<p>Rebecca Adolf, Impact Networking; Darrell Amy, Dealer Marketing Systems; Ray Belanger, Bay Copy; Phil Boatman, Lexmark; Tom Callinan, Strategy Development; Frank Cannata, The Cannata Report; CJ Cannata, The Cannata Report; Bill Erpelding, Supplies Network; Charlie Fitzgerald, Mitsubishi Kagaku Imaging Corp.; Tanya Flores, ESP\/SurgeX; Luke Goldberg, Clover Technologies Group; Jason Habbal, Vision Office Systems; Shane Hannan, Print Control Software; Harry Hecht, Consultant; Sarah Henderson, West Point Products; Josie Heskje, GreatAmerica Financial Services; Mike Johnson, Lexmark; Larry Kirsch, Merit Business Systems; Derek Martin, US Bank; Ed McLaughlin, Valderus; Chip Miceli, DPOE; Lori Montgomery, Supplies Network; Alex Nicolia, All-Tech Recruiting; Pam Olson, Printer Essentials; Jim Oricchio, Coordinated Business Systems; Art Post, Print4Pay Hotel; David Ramos, InfoTrends; Sam H. Richardson, HP; Al Scibetta, Documentelligence: Copier Fax Business Technologies; Andy Slawetsky, Industry Analysts; Lou Slawetsky, Industry Analysts; Ken Staubitz, BEI Services; Ken Stewart, ChangeForge; Kathy Vogler, Perry ProTECH; Greg Walters, Greg Walters, Inc.; Jim Zipursky, Corporate Finance Associates MidWest; Bill Henry Jr., American Laser Products; Brent Hoskins, BTA; Bob Willmes, Supplies Wholesalers; Lou Stricklin, Muratec, Suzanne Carter, IDS; Greg Allen, ECI FM Audit; Ronelle Ingram, BTA Sr. FIX Instructor; \u00a0Mike Lamothe, Office<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This month we celebrate individuals who are making a difference in the document imaging industry. The people we\u2019re acknowledging represent every segment of the industry, from OEMs, to services, solutions, and supplies providers, to industry analysts, to those running key industry associations. To assist us in making our selections we contacted dozens of respected folks across all segments of the document imaging industry as well as placed an open call for recommendations in the ENX\/The Week in Imaging newsletter. The difference makers we\u2019re profiling are a result of those efforts. How do we define someone who is making a difference? Some are thought leaders, people whose knowledge and opinions their peers and others in the industry respect. Others have done a superior job of running their organizations and building a business, or in some instances, building multiple businesses. Some are operating behind the scenes in their organizations, but making an impact nevertheless. Many of these folks are also prominent participants at industry events where you can find them hosting panels or seminars, sitting on panels, and\/or networking with other document imaging industry professionals. We expect this to become a popular feature in ENX and plan on presenting this yearly. We encourage more of our readers to contribute their recommendations going forward. Your participation adds greater credibility to this endeavor. In addition to the difference makers we\u2019re profiling in print, be sure and visit www.enxmag.com or read our weekly newsletter in May to read about other worthy individuals from the industry who should also be on your radar. And now, let\u2019s meet our difference makers, presented in alphabetical order. Darrell Amy President Dealer Marketing Systems Why we think Darrell makes a difference: For some reason, Darrell seems to be here, there, and everywhere at dealer events, sometimes presenting, sometimes exhibiting, and always working the room. No doubt about it, Darrell puts the \u201cmarketing\u201d into dealer marketing, and there\u2019s a whole wide world of dealers who have enhanced their Internet presence and social media profiles in their markets thanks to the work of Darrell and his team. What they\u2019re saying about Darrell: \u201cThis guy lights up any room he enters and brings a welcome cocktail of wisdom, vision, and passion to any discussion. Darrell never turns away those in need of his wisdom, and always knows just the right answer for just about any problem.\u201d Ken Stewart, Founder &amp; CEO, ChangeForge Sally Anderson Director, Marketing Communications Toshiba Why we think Sally makes a difference: There\u2019s a few constants at Toshiba\u2014Bill Melo, Larry White, and someone who deserves a lot of credit for the company\u2019s continued visibility in the document imaging industry and beyond\u2014Sally Anderson. She may not be the go-to person for quotes and comments about products and strategic direction, but Sally\u2019s contributions to the company are equally important in our estimation as she has been a positive presence within Toshiba for the past 15 years.\u00a0\u00a0 What they\u2019re saying about Sally:\u00a0 \u201cSally Anderson is a highly-competent and talented executive. Her attention to detail with all of Toshiba\u2019s events is readily apparent. She personifies Toshiba\u2019s reputation of being one of the most supportive\u00a0OEMs to work with, both from a dealer and journalist perspective. You can\u00a0always count on Sally to fix a problem.\u201d CJ Cannata, Partner\/SVP, Brand Strategy and Development, The Cannata Report \u201cShe\u2019s steering the marketing of a difficult company to steer. It\u2019s not like marketing for Ricoh or Konica Minolta. She\u2019s creative in the way she promotes Toshiba.\u201d Lou Slawetsky, CEO, Industry Analysts Milton Bartley President &amp; CEO ImageQuest Why we think Milton makes a difference:\u00a0 Milton Bartley has a well-deserved reputation as one of the most knowledgeable entrepreneurs in the nation when it comes to Managed IT Services and Managed Print Services. That\u2019s why you\u2019ll often find him front and center at industry events sharing his knowledge with his peers and others in the industry. For someone who started out selling hardware, he\u2019s had the foresight to move into new areas of opportunity ever since founding ImageQuest and is a shining example for any traditional office technology dealer looking to do the same.\u00a0\u00a0 What they\u2019re saying about Milton: \u201cMilton is an example of successfully pivoting from the status quo copier model.\u201d Greg Walters, CEO, Greg Walters, Inc.\u00a0 Brian Bissett Publisher &amp; Editor The MFP Report Why we think Brian makes a difference: Meet an analyst and writer who isn\u2019t afraid to speak his mind, even if some of the players in the industry don\u2019t always appreciate his candor. We do. Also, don\u2019t let the title of his publication fool you either because it covers a lot more than MFPs. We\u2019ve always found Brian to be one of the most cerebral analysts in the industry and his intellect comes through loud and clear at vendor functions, press events, and in his publication. When Brian asks a question or offers an opinion, we often ask ourselves, \u201cWhy aren\u2019t we smart enough to ask that same question or offer that same opinion?\u201d Because we\u2019re not Brian Bissett.\u00a0 What they\u2019re saying about Brian:\u00a0\u00a0 \u201cBrian is very intelligent and thoughtful in the things he says and does. I think his publication suffers because it\u2019s device centric. But if you read his commentary it\u2019s never about just devices, it\u2019s about the things that really make a difference. The technology by itself doesn\u2019t really change anything; it\u2019s behavior and how it\u2019s deployed, engaged and applied [through the technology]. Those kinds of conversations and dialogs are the kinds of things Brian grasps, gets, and talks about. I have a huge regard for the way he thinks.\u201d Ed McLaughlin, President &amp; CEO, Valderus \u201cBrian Bissett may be one of the smartest guys in this industry and he\u2019s one of the few that really tell it like it is whether the vendor wants to hear it or not. Heaven help you if you\u2019re listed inside the front page in his editorial area. He understands this industry and the MFP Report is one of the best places to learn what\u2019s really going [&hellip;]<\/p>\n","protected":false},"author":66,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1649],"tags":[2191],"_links":{"self":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/12123"}],"collection":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/users\/66"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/comments?post=12123"}],"version-history":[{"count":11,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/12123\/revisions"}],"predecessor-version":[{"id":12376,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/12123\/revisions\/12376"}],"wp:attachment":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/media?parent=12123"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/categories?post=12123"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/tags?post=12123"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}