{"id":11791,"date":"2015-03-27T12:36:20","date_gmt":"2015-03-27T16:36:20","guid":{"rendered":"http:\/\/www.enxmag.com\/twii\/?p=11791"},"modified":"2015-03-27T12:36:20","modified_gmt":"2015-03-27T16:36:20","slug":"computer-solutions-group-attributes-250-percent-revenue-growth-to-continuum","status":"publish","type":"post","link":"https:\/\/www.enxmag.com\/twii\/news\/2015\/03\/computer-solutions-group-attributes-250-percent-revenue-growth-to-continuum\/","title":{"rendered":"Computer Solutions Group Attributes 250 Percent Revenue Growth to Continuum"},"content":{"rendered":"

Case Study Released Highlighting Los Angeles-Based CSG\u2019s Success with 24x7x365 IT Support from Continuum\u2019s Network Operations Center and Help Desk <\/em><\/p>\n

BOSTON \u2013 March 26, 2015<\/em> \u2013 Computer Solutions Group (CSG), a Los Angeles-based IT service and support provider and partner of Continuum\u00ae, the industry’s only channel-exclusive provider of fully integrated managed IT services solutions, has achieved 250 percent revenue growth over the last 36 months. CSG is attributing much of its success to Continuum\u2019s intelligent Remote Monitoring and Management (RMM) platform that offers proactive problem resolution backed by the company\u2019s industry-leading Network Operations Center (NOC) and Help Desk that resolves thousands of alerts, 24x7x365.<\/p>\n

\u201cWe have been able to achieve tremendous growth without needing costly infrastructure investments, additional staff or expanding office space,\u201d said Scott Spiro, CEO at CSG. \u201cWe\u2019re leveraging Continuum so we can remain competitive and really focus on what we\u2019re good at \u2013 delivering a powerful service that our clients enjoy. The benefits of Continuum have gone beyond its technical staff, as well. Continuum\u2019s leadership and non-technical teams have given us insight into the IT space, the channel and our business, which has been helpful in growing the company.\u201d<\/p>\n

CSG was founded in 1996, and was primarily a break\/fix provider. Outsourcing day-to-day IT functions to Continuum provides a breadth of IT skills and knowledge that are unmatched compared to building an in-house team. By utilizing Continuum\u2019s RMM and Help Desk, CSG is able to provide proactive, round-the-clock support to its growing customer base which spans both the west and east coasts, and even includes some overseas business. Technical teams at Continuum\u2019s NOC work to remediate issues and close tickets behind the scenes, while Continuum\u2019s U.S.-based Help Desk fields incoming calls and handles end user support.<\/p>\n

With hundreds of certified technical experts supporting CSG, they can confidently bring on new clients. CSG is also a member of HTG Peer Group, an international organization of leading IT solution providers with nearly 300 member companies as well as Robin Robins\u2019 Producers Club, a private mastermind group of IT business owners who Robin Robins personally coaches on advanced sales, marketing, time management and wealth strategies.<\/p>\n

Scott Spiro is currently a finalist in the Robin Robins \u201cBetter Your Best\u201d competition which highlights seven of her top clients each year who compete for spokesperson of her company, Technology Marketing Toolkit. Scott Spiro is a speaker on the Business Track at Navigate 2015 by Continuum, the company\u2019s second annual user conference on Sunday, September 27 \u2013 Tuesday, September 29, 2015 at the Cosmopolitan\u2122 of Las Vegas. A Technology Advisor based in Los Angeles, Scott is the author of the book, \u201cThe Business Owner’s Essential Guide to IT & All Things Digital,\u201d which recently landed him on the CBS Evening News, KTLA Channel 5 and in the Los Angeles Times.<\/p>\n

For more information, visit: http:\/\/scottspiro.com\/<\/a>. Navigate 2015 is a 3-day educational and training event for the industry\u2019s top MSP partners and IT resellers led by the best and brightest business and channel leaders. For more information, visit: http:\/\/www.continuum.net\/navigate2015<\/a>. For the latest conference updates, follow #nav15 on Twitter. To access the case study, \u201cCSG Achieves 250 Percent Growth in 36 Months,\u201d visit: http:\/\/www.continuum.net\/resources\/msp-resource-center\/success-story\/computer-solutions-group-scott-spiro<\/a>.<\/p>\n

About Computer Solutions Group <\/strong><\/p>\n

Founded in 1996, CSG began with a mission to help small and medium-sized businesses to get a real return on their technology investments. Since then, the company has remained dedicated to providing state-of-the-art IT support, service and products that allow clients to get ahead of the competition and achieve greater success. CSG\u2019s purpose is to create business success and peace of mind for customers by providing the absolute best IT services, education, and products that enhance corporate and personal productivity. For more information, visit: http:\/\/www.csgsupport.net\/<\/a>.<\/p>\n

About Continuum Managed IT Services<\/strong><\/p>\n

Continuum is the technology industry’s only channel-exclusive provider of fully integrated managed IT services, allowing its Managed Services Provider (MSP) partners to maintain both on premise and cloud-based servers, desktops, mobile devices and other endpoints for small-and-medium-sized businesses. Continuum\u2019s SaaS platform enables MSPs to efficiently backup, monitor, troubleshoot and maintain clients\u2019 IT infrastructure from a single pane of glass, all backed by an industry\u2013leading network operations center (NOC) and Help Desk. MSPs leverage Continuum\u2019s pay-as-you-grow business model to scale IT services without committing to long-term contracts and to reserve in-house staff for strategic initiatives. The company employs over 1,000 professionals worldwide, supports over 3,500 partners and monitors over 600,000 endpoints. For more information, visit http:\/\/www.continuum.net\/<\/a> or follow us on LinkedIn and Twitter @FollowContinuum.<\/p>\n","protected":false},"excerpt":{"rendered":"

Case Study Released Highlighting Los Angeles-Based CSG\u2019s Success with 24x7x365 IT Support from Continuum\u2019s Network Operations Center and Help Desk BOSTON \u2013 March 26, 2015 \u2013 Computer Solutions Group (CSG), a Los Angeles-based IT service and support provider and partner of Continuum\u00ae, the industry’s only channel-exclusive provider of fully integrated managed IT services solutions, has achieved 250 percent revenue growth over the last 36 months. CSG is attributing much of its success to Continuum\u2019s intelligent Remote Monitoring and Management (RMM) platform that offers proactive problem resolution backed by the company\u2019s industry-leading Network Operations Center (NOC) and Help Desk that resolves thousands of alerts, 24x7x365. \u201cWe have been able to achieve tremendous growth without needing costly infrastructure investments, additional staff or expanding office space,\u201d said Scott Spiro, CEO at CSG. \u201cWe\u2019re leveraging Continuum so we can remain competitive and really focus on what we\u2019re good at \u2013 delivering a powerful service that our clients enjoy. The benefits of Continuum have gone beyond its technical staff, as well. Continuum\u2019s leadership and non-technical teams have given us insight into the IT space, the channel and our business, which has been helpful in growing the company.\u201d CSG was founded in 1996, and was primarily a break\/fix provider. Outsourcing day-to-day IT functions to Continuum provides a breadth of IT skills and knowledge that are unmatched compared to building an in-house team. By utilizing Continuum\u2019s RMM and Help Desk, CSG is able to provide proactive, round-the-clock support to its growing customer base which spans both the west and east coasts, and even includes some overseas business. Technical teams at Continuum\u2019s NOC work to remediate issues and close tickets behind the scenes, while Continuum\u2019s U.S.-based Help Desk fields incoming calls and handles end user support. With hundreds of certified technical experts supporting CSG, they can confidently bring on new clients. CSG is also a member of HTG Peer Group, an international organization of leading IT solution providers with nearly 300 member companies as well as Robin Robins\u2019 Producers Club, a private mastermind group of IT business owners who Robin Robins personally coaches on advanced sales, marketing, time management and wealth strategies. Scott Spiro is currently a finalist in the Robin Robins \u201cBetter Your Best\u201d competition which highlights seven of her top clients each year who compete for spokesperson of her company, Technology Marketing Toolkit. Scott Spiro is a speaker on the Business Track at Navigate 2015 by Continuum, the company\u2019s second annual user conference on Sunday, September 27 \u2013 Tuesday, September 29, 2015 at the Cosmopolitan\u2122 of Las Vegas. A Technology Advisor based in Los Angeles, Scott is the author of the book, \u201cThe Business Owner’s Essential Guide to IT & All Things Digital,\u201d which recently landed him on the CBS Evening News, KTLA Channel 5 and in the Los Angeles Times. For more information, visit: http:\/\/scottspiro.com\/. Navigate 2015 is a 3-day educational and training event for the industry\u2019s top MSP partners and IT resellers led by the best and brightest business and channel leaders. For more information, visit: http:\/\/www.continuum.net\/navigate2015. For the latest conference updates, follow #nav15 on Twitter. To access the case study, \u201cCSG Achieves 250 Percent Growth in 36 Months,\u201d visit: http:\/\/www.continuum.net\/resources\/msp-resource-center\/success-story\/computer-solutions-group-scott-spiro. About Computer Solutions Group Founded in 1996, CSG began with a mission to help small and medium-sized businesses to get a real return on their technology investments. Since then, the company has remained dedicated to providing state-of-the-art IT support, service and products that allow clients to get ahead of the competition and achieve greater success. CSG\u2019s purpose is to create business success and peace of mind for customers by providing the absolute best IT services, education, and products that enhance corporate and personal productivity. For more information, visit: http:\/\/www.csgsupport.net\/. About Continuum Managed IT Services Continuum is the technology industry’s only channel-exclusive provider of fully integrated managed IT services, allowing its Managed Services Provider (MSP) partners to maintain both on premise and cloud-based servers, desktops, mobile devices and other endpoints for small-and-medium-sized businesses. Continuum\u2019s SaaS platform enables MSPs to efficiently backup, monitor, troubleshoot and maintain clients\u2019 IT infrastructure from a single pane of glass, all backed by an industry\u2013leading network operations center (NOC) and Help Desk. MSPs leverage Continuum\u2019s pay-as-you-grow business model to scale IT services without committing to long-term contracts and to reserve in-house staff for strategic initiatives. The company employs over 1,000 professionals worldwide, supports over 3,500 partners and monitors over 600,000 endpoints. For more information, visit http:\/\/www.continuum.net\/ or follow us on LinkedIn and Twitter @FollowContinuum.<\/p>\n","protected":false},"author":67,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[86,1638],"tags":[2162,2125],"_links":{"self":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/11791"}],"collection":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/users\/67"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/comments?post=11791"}],"version-history":[{"count":1,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/11791\/revisions"}],"predecessor-version":[{"id":11792,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/11791\/revisions\/11792"}],"wp:attachment":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/media?parent=11791"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/categories?post=11791"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/tags?post=11791"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}