{"id":10685,"date":"2014-12-10T10:57:07","date_gmt":"2014-12-10T18:57:07","guid":{"rendered":"http:\/\/www.enxmag.com\/twii\/?p=10685"},"modified":"2016-09-15T10:02:13","modified_gmt":"2016-09-15T17:02:13","slug":"12-more-2014-document-imaging-industry-highlights","status":"publish","type":"post","link":"https:\/\/www.enxmag.com\/twii\/the-week-in-imaging-twii\/2014\/12\/12-more-2014-document-imaging-industry-highlights\/","title":{"rendered":"12 More 2014 Document Imaging Industry Highlights"},"content":{"rendered":"

\"2014e\"<\/a>The hardware, solutions, services, and supplies providers continue to share their 2014 highlights. These highlights, albeit brief, paint a vivid picture of the document imaging industry in 2014.<\/p>\n

\u201cI am pleased to note that 2014 was a very favorable year for Toshiba.\u00a0 Coupled with the addition of 16 new e-STUDIO\u2122 multifunction products to address the diverse content management needs of our vast array of customers, we introduced e-BRIDGE\u2122 CloudConnect, which dramatically improves our users\u2019 experience by remotely managing their products.\u00a0 We are additionally excited to celebrate the one-year anniversary of our Ellumina\u2122 digital signage brand.\u00a0 To underscore the success we have already achieved in this area, just last month, we unveiled a first-of-its-kind fan engagement destination at STAPLES Center, called LA Interactive powered by Toshiba.\u201d Scott Maccabe, president & CEO, Toshiba America Business Solutions, Inc.<\/em><\/p>\n

\u201cThe past year, Sharp has enhanced support and capabilities for our dealer community. Sharp kicked off 2014 with a Dealer Road Show, giving us the opportunity to communicate our message on product and support \u00a0to our dealers and their teams.\u00a0Over the next three months, we met with more than 1,000 people from dealerships who do not typically have the opportunity to attend our National Dealer Meeting. Most importantly, the dealers who attended saw an impressive double digit growth with us! \u00a0Since that time, our focus has been on improving our infrastructure and maintaining a high level of support to drive future growth for our dealers. Our goal is to help position our dealers for dramatic growth and profitability in the coming years.\u201d Mike Marusic, senior vice president, marketing and operations, Sharp<\/em><\/p>\n

\u201cIn 2014, as Katun celebrated 35 years in the imaging industry,\u00a0we introduced hundreds of new imaging products, including significant color and printer products for use in\u00a0HP, Dell, Canon, Ricoh, Sharp, Konica Minolta, Kyocera Mita, Toshiba\u00a0and other widely placed OEM applications.\u00a0We\u00a0were\u00a0also proud to be\u00a0recognized as one of Minnesota’s Top 100 Private Companies by the Minneapolis\/St. Paul Business Journal.\u201d Jennifer Lanners, director, corporate marketing, Katun<\/em><\/p>\n

\u201cAside from the organization\u2019s growth in 2014, BEI Services has expanded its value to its\u00a0dealers\u00a0by providing the industry\u2019s first car stock creation and warehouse fulfillment tools that allow\u00a0dealers\u00a0to quickly build accurate car stocks and effectively identify warehouse inventory fulfillment needs.\u00a0 In addition, BEI Services has partnered with the BTA to provide a service management course tailored to helping dealers improve efficiencies and profitability.\u201d Wes McArtor, president, BEI Services<\/em><\/p>\n

\u201cIn addition to the launch of\u00a0our next-generation bizhub PRESS C1100 and bizhub PRESS C1085, as well as our EngageIT XMedia solution, welcoming 3D printing solutions into the traditional print market, and being the pioneer to do so, was certainly one of our top highlights in 2014.\u00a0 It will allow us to not only expand our business into new industries, sectors and customer bases, but also guide innovation in a host of new directions.\u00a0 The 3D printing industry itself is poised only for growth at this point, and we are excited to see where partnering with key 3D print solution providers will take us in the future.\u201d \u00a0Konica Minolta<\/em><\/p>\n

\u201cNuance Communications introduced a revamped\u00a0partner program<\/a>\u00a0in 2014, which\u00a0provides\u00a0organizations\u00a0with imaging solutions that\u00a0automate a wide range of document processes \u2013 increasing productivity, saving time and reducing costs. This multi-tiered program expands beyond the traditional focus on hardware and helps resellers grow an all-encompassing solutions-centric business.\u201d Dan Troup,\u00a0senior director of field marketing and sales enablement, Nuance Communications\u00a0<\/em><\/p>\n

\u201c2014 has been very good. We continue to see more growth\u2014double digit\u2014and and have seen that for the past four or five years.\u201d Eric Katz, co-president, Metrofuser<\/em><\/p>\n

\u201cMuratec\u2019s highlight of 2014 has been the successful development and execution of our Leapfrog Managed Services program, a comprehensive program that walks dealers through the process of transforming their business to successfully offer managed IT services to their customers. This program takes dealers step-by-step through building their support infrastructure, creating roles and responsibilities, developing a technology stack (solution offering), creating successful compensation models, customer prospecting and ultimately launching the program in their market.\u201d Lou Stricklin, director of marketing, Muratec America, Inc.<\/em><\/p>\n

\u201cGE Capital is investing in technology and training to help independent dealers improve their businesses. In September, we announced our roll-out of automated meter reading via integration with the e-automate\u00ae and OMD\u00ae systems from Digital Gateway and OMD Corporation for more efficient customer payment processing. Our goal is to help dealers save time and money. Moreover, throughout the year, we provided in-depth sales training classes to help sales representatives to move beyond price and get to the root causes of end-users\u2019 tech problems. It\u2019s one of the latest ideas to come out of our Customer Advisory Board discussions \u2014 and the classes have been so well received that we will continue offering them in 2015.\u201d \u00a0Glen Clark, vice president and general manager of GE Capital\u2019s OI business<\/em><\/p>\n

\u201cProtected Trust and Brother Corporation have partnered to offer online managed services through the business products reseller community. These cloud services are focused on HIPAA secure communications for customers and recurring revenue for the channel. http:\/\/www.brothercloud.com\/Partners\/<\/a>.\u201d David Bailey, vice president, Protected Trust<\/em><\/p>\n

\u201cWhile some years it is difficult to point to a single highlight, in 2014 we launched our Value Line of aftermarket toner cartridges through our Global Partnership Alliance. The addition of this line of fully qualified and certified cartridges has brought incredible unit, revenue and new account growth.\u201d \u00a0Brad Roderick, InkCycle \u201cLexmark launched significant horizontal and vertical software workflow solutions targeted at the SMB market for our dealer channel, capped by the launch of AccuRead Automate. We also invested heavily in workflow solutions sales training\/education for our dealer network – conducting regional training, individual dealer training, and hosting our first Solutions Advisory Board.\u201d Phil Boatman, Business Alliance Manager, Lexmark International<\/em><\/p>\n

 <\/p>\n

 <\/p>\n

 <\/p>\n

 <\/p>\n

 <\/p>\n","protected":false},"excerpt":{"rendered":"

The hardware, solutions, services, and supplies providers continue to share their 2014 highlights. These highlights, albeit brief, paint a vivid picture of the document imaging industry in 2014. \u201cI am pleased to note that 2014 was a very favorable year for Toshiba.\u00a0 Coupled with the addition of 16 new e-STUDIO\u2122 multifunction products to address the diverse content management needs of our vast array of customers, we introduced e-BRIDGE\u2122 CloudConnect, which dramatically improves our users\u2019 experience by remotely managing their products.\u00a0 We are additionally excited to celebrate the one-year anniversary of our Ellumina\u2122 digital signage brand.\u00a0 To underscore the success we have already achieved in this area, just last month, we unveiled a first-of-its-kind fan engagement destination at STAPLES Center, called LA Interactive powered by Toshiba.\u201d Scott Maccabe, president & CEO, Toshiba America Business Solutions, Inc. \u201cThe past year, Sharp has enhanced support and capabilities for our dealer community. Sharp kicked off 2014 with a Dealer Road Show, giving us the opportunity to communicate our message on product and support \u00a0to our dealers and their teams.\u00a0Over the next three months, we met with more than 1,000 people from dealerships who do not typically have the opportunity to attend our National Dealer Meeting. Most importantly, the dealers who attended saw an impressive double digit growth with us! \u00a0Since that time, our focus has been on improving our infrastructure and maintaining a high level of support to drive future growth for our dealers. Our goal is to help position our dealers for dramatic growth and profitability in the coming years.\u201d Mike Marusic, senior vice president, marketing and operations, Sharp \u201cIn 2014, as Katun celebrated 35 years in the imaging industry,\u00a0we introduced hundreds of new imaging products, including significant color and printer products for use in\u00a0HP, Dell, Canon, Ricoh, Sharp, Konica Minolta, Kyocera Mita, Toshiba\u00a0and other widely placed OEM applications.\u00a0We\u00a0were\u00a0also proud to be\u00a0recognized as one of Minnesota’s Top 100 Private Companies by the Minneapolis\/St. Paul Business Journal.\u201d Jennifer Lanners, director, corporate marketing, Katun \u201cAside from the organization\u2019s growth in 2014, BEI Services has expanded its value to its\u00a0dealers\u00a0by providing the industry\u2019s first car stock creation and warehouse fulfillment tools that allow\u00a0dealers\u00a0to quickly build accurate car stocks and effectively identify warehouse inventory fulfillment needs.\u00a0 In addition, BEI Services has partnered with the BTA to provide a service management course tailored to helping dealers improve efficiencies and profitability.\u201d Wes McArtor, president, BEI Services \u201cIn addition to the launch of\u00a0our next-generation bizhub PRESS C1100 and bizhub PRESS C1085, as well as our EngageIT XMedia solution, welcoming 3D printing solutions into the traditional print market, and being the pioneer to do so, was certainly one of our top highlights in 2014.\u00a0 It will allow us to not only expand our business into new industries, sectors and customer bases, but also guide innovation in a host of new directions.\u00a0 The 3D printing industry itself is poised only for growth at this point, and we are excited to see where partnering with key 3D print solution providers will take us in the future.\u201d \u00a0Konica Minolta \u201cNuance Communications introduced a revamped\u00a0partner program\u00a0in 2014, which\u00a0provides\u00a0organizations\u00a0with imaging solutions that\u00a0automate a wide range of document processes \u2013 increasing productivity, saving time and reducing costs. This multi-tiered program expands beyond the traditional focus on hardware and helps resellers grow an all-encompassing solutions-centric business.\u201d Dan Troup,\u00a0senior director of field marketing and sales enablement, Nuance Communications\u00a0 \u201c2014 has been very good. We continue to see more growth\u2014double digit\u2014and and have seen that for the past four or five years.\u201d Eric Katz, co-president, Metrofuser \u201cMuratec\u2019s highlight of 2014 has been the successful development and execution of our Leapfrog Managed Services program, a comprehensive program that walks dealers through the process of transforming their business to successfully offer managed IT services to their customers. This program takes dealers step-by-step through building their support infrastructure, creating roles and responsibilities, developing a technology stack (solution offering), creating successful compensation models, customer prospecting and ultimately launching the program in their market.\u201d Lou Stricklin, director of marketing, Muratec America, Inc. \u201cGE Capital is investing in technology and training to help independent dealers improve their businesses. In September, we announced our roll-out of automated meter reading via integration with the e-automate\u00ae and OMD\u00ae systems from Digital Gateway and OMD Corporation for more efficient customer payment processing. Our goal is to help dealers save time and money. Moreover, throughout the year, we provided in-depth sales training classes to help sales representatives to move beyond price and get to the root causes of end-users\u2019 tech problems. It\u2019s one of the latest ideas to come out of our Customer Advisory Board discussions \u2014 and the classes have been so well received that we will continue offering them in 2015.\u201d \u00a0Glen Clark, vice president and general manager of GE Capital\u2019s OI business \u201cProtected Trust and Brother Corporation have partnered to offer online managed services through the business products reseller community. These cloud services are focused on HIPAA secure communications for customers and recurring revenue for the channel. http:\/\/www.brothercloud.com\/Partners\/.\u201d David Bailey, vice president, Protected Trust \u201cWhile some years it is difficult to point to a single highlight, in 2014 we launched our Value Line of aftermarket toner cartridges through our Global Partnership Alliance. The addition of this line of fully qualified and certified cartridges has brought incredible unit, revenue and new account growth.\u201d \u00a0Brad Roderick, InkCycle \u201cLexmark launched significant horizontal and vertical software workflow solutions targeted at the SMB market for our dealer channel, capped by the launch of AccuRead Automate. We also invested heavily in workflow solutions sales training\/education for our dealer network – conducting regional training, individual dealer training, and hosting our first Solutions Advisory Board.\u201d Phil Boatman, Business Alliance Manager, Lexmark International          <\/p>\n","protected":false},"author":3,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1638],"tags":[115,1970,159,194,195,1971,220,224,228,1091,250,262,272,294,592,1969,333,348,517],"_links":{"self":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/10685"}],"collection":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/comments?post=10685"}],"version-history":[{"count":1,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/10685\/revisions"}],"predecessor-version":[{"id":10687,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/10685\/revisions\/10687"}],"wp:attachment":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/media?parent=10685"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/categories?post=10685"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/tags?post=10685"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}