{"id":24910,"date":"2017-07-28T04:03:38","date_gmt":"2017-07-28T11:03:38","guid":{"rendered":"http:\/\/www.enxmag.com\/twii\/?page_id=24910"},"modified":"2020-04-09T02:42:20","modified_gmt":"2020-04-09T09:42:20","slug":"in-this-issue-august-2017","status":"publish","type":"page","link":"https:\/\/www.enxmag.com\/twii\/main\/in-this-issue-august-2017\/","title":{"rendered":"In This Issue &#8211; August 2017"},"content":{"rendered":"<p><div class=\"pro_ad_system_ad_container responsive_ad_container ad_container_1\" id=\"ad_container_1\" style=\"width:px; height:px; background:#F4F4F4; overflow:hidden;\" am_ads=\"3\" rotation=\"1\" rotation_time=\"9\" theid=\"1\"><div id=\"1\" class=\"pro_ad_adzone_1_ad_0 adzone_ad_1 pro_ad_zone\" style=\"display:none;\"><a class=\"banner_link\" href=\"https:\/\/www.enxmag.com\/twii?ad_click=376\" target=\"_blank\"><img src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2026\/08\/Arli-August-2026-2.png\" alt=\"Arlington April 2026\" border=\"0\" \/><\/a><\/div><script type='text\/javascript'>jQuery(document).ready(function($) { if( $.isFunction(window.wp_pro_ad_loads) ) { wp_pro_ad_loads(); } }); <\/script><div id=\"1\" class=\"pro_ad_adzone_1_ad_1 adzone_ad_1 pro_ad_zone\" style=\"display:none;\"><a class=\"banner_link\" href=\"https:\/\/www.enxmag.com\/twii?ad_click=374\" target=\"_blank\"><img src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2026\/03\/ENX_Mag_610x75.jpg\" alt=\"March 2026\" border=\"0\" \/><\/a><\/div><script type='text\/javascript'>jQuery(document).ready(function($) { if( $.isFunction(window.wp_pro_ad_loads) ) { wp_pro_ad_loads(); } }); <\/script><div id=\"1\" class=\"pro_ad_adzone_1_ad_2 adzone_ad_1 pro_ad_zone\" style=\"display:none;\"><a class=\"banner_link\" href=\"https:\/\/www.enxmag.com\/twii?ad_click=378\" target=\"_blank\"><img src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2026\/06\/Engage-Webinar-On-Demand-610-x-75-px.jpg\" alt=\"Keypoint June 2026\" border=\"0\" \/><\/a><\/div><script type='text\/javascript'>jQuery(document).ready(function($) { if( $.isFunction(window.wp_pro_ad_loads) ) { wp_pro_ad_loads(); } }); <\/script><div id=\"1\" class=\"pro_ad_adzone_1_ad_3 adzone_ad_1 pro_ad_zone\" style=\"display:none;\"><a class=\"banner_link\" href=\"https:\/\/www.enxmag.com\/twii?ad_click=379\" target=\"_blank\"><img src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2026\/06\/eGoldFax-September.png\" alt=\"June Banner\" border=\"0\" \/><\/a><\/div><script type='text\/javascript'>jQuery(document).ready(function($) { if( $.isFunction(window.wp_pro_ad_loads) ) { wp_pro_ad_loads(); } }); <\/script><\/div> <a href=\"https:\/\/www.enxmag.com\/twii\/flip-book\/2020\/04\/enx-august-2017\/\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" class=\"aligncenter wp-image-24967 size-full\" src=\"https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2017\/07\/ENX_08_2017.jpg\" alt=\"\" width=\"223\" height=\"300\" \/><\/a><\/p>\n<p><strong>State of the Industry<\/strong> <a href=\"http:\/\/www.enxmag.com\/twii\/state-of-the-industry\/2017\/07\/understanding-clients-process-pain-points-vital-to-selling-ecm-solutions\/\">Understanding Clients\u2019 Process Pain Points Vital to Selling ECM Solutions<\/a>\u00a0by Erik Cagle<\/p>\n<p><strong>Channel Insight<\/strong> <a href=\"http:\/\/www.enxmag.com\/twii\/channel-insight\/2017\/07\/epson-america-sees-healthy-market-opportunities-for-business-inkjet-mfp\/\">Epson America Sees Healthy Market Opportunities for Business Inkjet MFP<\/a>\u00a0by Erik Cagle<\/p>\n<p><strong><img loading=\"lazy\" class=\"alignleft wp-image-24972\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2017\/07\/Kno2-Logo-2.jpg\" alt=\"\" width=\"190\" height=\"65\" \/>Business Profile\u00a0<\/strong><a href=\"http:\/\/www.enxmag.com\/twii\/business-profile\/2017\/07\/taking-a-vertical-by-storm-kno2-aims-to-revolutionize-health-care-information-exchange\/\">Taking a Vertical By Storm: Kno2 Aims to Revolutionize Health Care Information Exchange<\/a> by<br \/>\nErik Cagle<\/p>\n<p><strong>Dealer Spotlight<\/strong> <a href=\"http:\/\/www.enxmag.com\/twii\/dealer-spotlight\/2017\/07\/managed-it-and-cloud-services-spark-thermocopy-growth-platform\/\">Managed IT and Cloud Services Spark Thermocopy Growth Platform<\/a>\u00a0by Erik Cagle<\/p>\n<p><strong>ECM Roundtable<\/strong>\u00a0<a href=\"http:\/\/www.enxmag.com\/twii\/ecm-roundtable\/2017\/07\/working-beyond-customer-requirements-consultative-approach-to-ecm-helps-maximize-workflow-efficiency\/\">Working Beyond Customer Requirements: Consultative Approach to ECM Helps Maximize Workflow Efficiency<\/a> by Erik Cagle<\/p>\n<p><strong>Service Excellence Platinum Award Winner <\/strong><a href=\"http:\/\/www.enxmag.com\/twii\/enx-features\/service-excellence-winner\/2017\/07\/core-values-superior-tech-service-fuels-zeno-office-solutions-dominance-of-oil-and-gas-markets\/\">Core Values, Superior Tech Service Fuels Zeno Office Solutions\u2019 Dominance of Oil and Gas Markets<\/a> by Erik Cagle<\/p>\n<p><strong>Sales &amp; Marketing<\/strong>\u00a0<a href=\"http:\/\/www.enxmag.com\/twii\/sales-and-marketing\/2017\/07\/five-things-to-consider-when-introducing-new-products\/\">Five Things to Consider When Introducing New Products<\/a> by Charles Lamb<\/p>\n<p><strong>Service Management<\/strong> <a href=\"http:\/\/www.enxmag.com\/twii\/service-management\/2017\/07\/notes-from-recent-events\/\">Notes from Recent Events<\/a>\u00a0by Ken Edmonds<\/p>\n<p><strong>Technical\u00a0TIPS<\/strong>\u00a0 <a href=\"http:\/\/www.enxmag.com\/twii\/tech-tip\/2017\/07\/xerox-workcentre-5945-5955\/\">Xerox WorkCentre 5945 \/ 5955<\/a> by Britt Horvat<\/p>\n<p><strong>Printer Tech Tip<\/strong> <a href=\"http:\/\/www.enxmag.com\/twii\/printer-tech-tip\/2017\/07\/hp-future-smart-firmware-printers\/\">HP Future Smart Firmware Printers<\/a>\u00a0by LaserPros<\/p>\n","protected":false},"excerpt":{"rendered":"<p>State of the Industry Understanding Clients\u2019 Process Pain Points Vital to Selling ECM Solutions\u00a0by Erik Cagle Channel Insight Epson America Sees Healthy Market Opportunities for Business Inkjet MFP\u00a0by Erik Cagle Business Profile\u00a0Taking a Vertical By Storm: Kno2 Aims to Revolutionize Health Care Information Exchange by Erik Cagle Dealer Spotlight Managed IT and Cloud Services Spark Thermocopy Growth Platform\u00a0by Erik Cagle ECM Roundtable\u00a0Working Beyond Customer Requirements: Consultative Approach to ECM Helps Maximize Workflow Efficiency by Erik Cagle Service Excellence Platinum Award Winner Core Values, Superior Tech Service Fuels Zeno Office Solutions\u2019 Dominance of Oil and Gas Markets by Erik Cagle Sales &amp; Marketing\u00a0Five Things to Consider When Introducing New Products by Charles Lamb Service Management Notes from Recent Events\u00a0by Ken Edmonds Technical\u00a0TIPS\u00a0 Xerox WorkCentre 5945 \/ 5955 by Britt Horvat Printer Tech Tip HP Future Smart Firmware Printers\u00a0by LaserPros<\/p>\n","protected":false},"author":134,"featured_media":0,"parent":9,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/pages\/24910"}],"collection":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/users\/134"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/comments?post=24910"}],"version-history":[{"count":8,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/pages\/24910\/revisions"}],"predecessor-version":[{"id":39752,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/pages\/24910\/revisions\/39752"}],"up":[{"embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/pages\/9"}],"wp:attachment":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/media?parent=24910"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}