{"id":20440,"date":"2016-09-23T02:24:32","date_gmt":"2016-09-23T09:24:32","guid":{"rendered":"http:\/\/www.enxmag.com\/twii\/?page_id=20440"},"modified":"2020-04-09T02:54:42","modified_gmt":"2020-04-09T09:54:42","slug":"in-this-issue-october-2016","status":"publish","type":"page","link":"https:\/\/www.enxmag.com\/twii\/main\/in-this-issue-october-2016\/","title":{"rendered":"In This Issue &#8211; October 2016"},"content":{"rendered":"<p><div class=\"pro_ad_system_ad_container responsive_ad_container ad_container_1\" id=\"ad_container_1\" style=\"width:px; height:px; background:#F4F4F4; overflow:hidden;\" am_ads=\"2\" rotation=\"1\" rotation_time=\"9\" theid=\"1\"><div id=\"1\" class=\"pro_ad_adzone_1_ad_0 adzone_ad_1 pro_ad_zone\" style=\"display:none;\"><a class=\"banner_link\" href=\"https:\/\/www.enxmag.com\/twii?ad_click=378\" target=\"_blank\"><img src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2026\/09\/August-2026-610x75-1.jpg\" alt=\"Keypoint Current\" border=\"0\" \/><\/a><\/div><script type='text\/javascript'>jQuery(document).ready(function($) { if( $.isFunction(window.wp_pro_ad_loads) ) { wp_pro_ad_loads(); } }); <\/script><div id=\"1\" class=\"pro_ad_adzone_1_ad_1 adzone_ad_1 pro_ad_zone\" style=\"display:none;\"><a class=\"banner_link\" href=\"https:\/\/www.enxmag.com\/twii?ad_click=379\" target=\"_blank\"><img src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2026\/06\/eGoldFax-September.png\" alt=\"June Banner\" border=\"0\" \/><\/a><\/div><script type='text\/javascript'>jQuery(document).ready(function($) { if( $.isFunction(window.wp_pro_ad_loads) ) { wp_pro_ad_loads(); } }); <\/script><div id=\"1\" class=\"pro_ad_adzone_1_ad_2 adzone_ad_1 pro_ad_zone\" style=\"display:none;\"><a class=\"banner_link\" href=\"https:\/\/www.enxmag.com\/twii?ad_click=376\" target=\"_blank\"><img src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2026\/09\/Arli-Sept-2026.png\" alt=\"Arlington Current\" border=\"0\" \/><\/a><\/div><script type='text\/javascript'>jQuery(document).ready(function($) { if( $.isFunction(window.wp_pro_ad_loads) ) { wp_pro_ad_loads(); } }); <\/script><\/div> <a href=\"https:\/\/www.enxmag.com\/twii\/flip-book\/2020\/04\/enx-october-2016\/\" target=\"_blank\" rel=\"noopener noreferrer\"><img loading=\"lazy\" class=\"aligncenter wp-image-20482 size-full\" src=\"https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2016\/09\/ENX_10_216_cover.jpg\" alt=\"\" width=\"223\" height=\"300\" \/><\/a><\/p>\n<p><strong><img loading=\"lazy\" class=\"alignleft wp-image-20483\" title=\"MBI International, Inc\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2016\/09\/BEI-Logo-1-150x150.png\" width=\"100\" height=\"100\" srcset=\"https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2016\/09\/BEI-Logo-1-150x150.png 150w, https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2016\/09\/BEI-Logo-1.png 200w\" sizes=\"(max-width: 100px) 100vw, 100px\" \/><\/strong><strong>Business Profile<\/strong> <a href=\"http:\/\/www.enxmag.com\/twii\/business-profile\/2016\/09\/bei-services-improving-service-department-performance-profitability\/\">BEI Services: \u00a0Improving Service Department Performance &amp; Profitability<\/a>\u00a0by Editorial Staff<\/p>\n<p><strong>State of the Industry <\/strong><a href=\"http:\/\/www.enxmag.com\/twii\/state-of-the-industry\/2016\/09\/theres-gold-in-selling-software-solutions-but-you-have-to-dig-for-it\/\">There\u2019s Gold in Selling Software Solutions, but You Have to Dig for It<\/a>\u00a0by Michael Nadeau<\/p>\n<p><strong>Dealer Spotlight<\/strong> <a href=\"http:\/\/www.enxmag.com\/twii\/dealer-spotlight\/2016\/09\/atlantic-tomorrows-office-what-success-looks-like\/\">Atlantic Tomorrow\u2019s Office \u2013 What Success Looks Like<\/a>\u00a0by Christina Kim<\/p>\n<p><strong>Market\u00a0Intelligence <\/strong><a href=\"http:\/\/www.enxmag.com\/twii\/market-intelligence\/2016\/09\/chinas-third-party-supplies-industry-consolidates-as-firms-grow-through-acquisition\/\">China\u2019s Third-Party Supplies Industry Consolidates as Firms Grow Through Acquisition<\/a>\u00a0by Charles Brewer<\/p>\n<p><strong>Business Management\u00a0<\/strong><a href=\"http:\/\/www.enxmag.com\/twii\/business-management\/2016\/09\/the-question-is-what-am-i-doing-wrong\/\">The Question Is, \u201cWhat Am I Doing Wrong?\u201d<\/a>\u00a0by Charles Lamb<\/p>\n<p><strong>Sales &amp; Marketing<\/strong> <a href=\"http:\/\/www.enxmag.com\/twii\/sales-and-marketing\/2016\/09\/what-is-your-definition-of-cold-calling\/\">What Is Your Definition of Cold Calling?<\/a>\u00a0by Tom Callinan<\/p>\n<p><strong>Service Excellence Winner<\/strong> <a href=\"http:\/\/www.enxmag.com\/twii\/enx-features\/service-excellence-winner\/2016\/09\/service-first-for-allen-business-machines-since-1953\/\">Service First for Allen Business Machines Since 1953<\/a>\u00a0by Michael Nadeau<\/p>\n<p><strong>MPS<\/strong><a href=\"http:\/\/www.enxmag.com\/twii\/mps-focus\/2016\/09\/is-your-mps-business-in-decline-why\/\"> Is Your MPS Business in Decline? Why?<\/a>\u00a0by Ben Bounds<\/p>\n<p><strong>Service Management <\/strong><a href=\"http:\/\/www.enxmag.com\/twii\/service-management\/2016\/09\/optimizing-territory-management\/\">Optimizing Territory Management<\/a>\u00a0by Ken Edmonds<\/p>\n<p><strong>Exit Strategy<\/strong> <a href=\"http:\/\/www.enxmag.com\/twii\/exit-strategy\/2016\/09\/five-biggest-mistakes-made-in-hiring-and-utilizing-your-attorney\/\">Five Biggest Mistakes Made in Hiring and Utilizing Your Attorney<\/a>\u00a0by Jim Zipursky<\/p>\n<p class=\"toc2TOC\"><strong>Printer Tech Tip <\/strong><a href=\"http:\/\/www.enxmag.com\/twii\/printer-tech-tip\/2016\/09\/printers-m600-series-m601m602m603\/\">Printers:<strong>\u00a0<\/strong>M600 series \u2013 M601\/M602\/M603<\/a>\u00a0by LaserPros<\/p>\n<p class=\"toc2TOC\"><strong>Technical Tips\u00a0<\/strong><a href=\"http:\/\/www.enxmag.com\/twii\/tech-tip\/2016\/09\/fuser-cleaning-cartridges-rebuilding-the-web-cartridges-for-the-xerox-4110-style-workcentre-4110-4112-4127-4590-4595-d95-d110-d125-d136\/\">Fuser Cleaning Cartridges- Rebuilding the Web Cartridges for the Xerox<sup>\u00ae <\/sup>4110 Style<\/a>\u00a0by Britt Horvat<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Business Profile BEI Services: \u00a0Improving Service Department Performance &amp; Profitability\u00a0by Editorial Staff State of the Industry There\u2019s Gold in Selling Software Solutions, but You Have to Dig for It\u00a0by Michael Nadeau Dealer Spotlight Atlantic Tomorrow\u2019s Office \u2013 What Success Looks Like\u00a0by Christina Kim Market\u00a0Intelligence China\u2019s Third-Party Supplies Industry Consolidates as Firms Grow Through Acquisition\u00a0by Charles Brewer Business Management\u00a0The Question Is, \u201cWhat Am I Doing Wrong?\u201d\u00a0by Charles Lamb Sales &amp; Marketing What Is Your Definition of Cold Calling?\u00a0by Tom Callinan Service Excellence Winner Service First for Allen Business Machines Since 1953\u00a0by Michael Nadeau MPS Is Your MPS Business in Decline? Why?\u00a0by Ben Bounds Service Management Optimizing Territory Management\u00a0by Ken Edmonds Exit Strategy Five Biggest Mistakes Made in Hiring and Utilizing Your Attorney\u00a0by Jim Zipursky Printer Tech Tip Printers:\u00a0M600 series \u2013 M601\/M602\/M603\u00a0by LaserPros Technical Tips\u00a0Fuser Cleaning Cartridges- Rebuilding the Web Cartridges for the Xerox\u00ae 4110 Style\u00a0by Britt Horvat<\/p>\n","protected":false},"author":134,"featured_media":0,"parent":9,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","meta":[],"_links":{"self":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/pages\/20440"}],"collection":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/users\/134"}],"replies":[{"embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/comments?post=20440"}],"version-history":[{"count":6,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/pages\/20440\/revisions"}],"predecessor-version":[{"id":39762,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/pages\/20440\/revisions\/39762"}],"up":[{"embeddable":true,"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/pages\/9"}],"wp:attachment":[{"href":"https:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/media?parent=20440"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}