Sales & Service

Just about a month ago I posted New Ricoh MP C2003 & C2503 Sneak Peak, and most of the information I acquired was from a Ricoh Euro brochure for the new MP C2003 and the MP C2503. We were Read More

We’ve all had them right? At lunch today we spoke about the meeting that was too good to be true. The person you met with (who was to relay the information to the decision maker [DM]), was Read More

A better year in 2014 for everyone right?  I still feel the economy here in the Northeast is not what is was and am wondering if we’ll ever get back to where we were in the mid Read More

(This is a re-post from a few years ago, with a few changes and additional tips. Enjoy.) Last week we had a special training day for telemarketing; my how the day brought back memories about how Read More

During the last three years I’ve been delighted to help rookies, newbie’s or whatever you’d like to call new people that are breaking into the Managed IT, Copiers and Managed Print Read More

I wanted to blog a little about what’s creating some excitement in the field for me in recent months for MFP’s and printers.  Creating excitement for MFP’s and printers can be a Read More

Have you recently bought a new multifunctional copier with a finisher/stapler? If so, can you remember if the staples were included in the cost per page or not included in the cost per page? Very Read More

Let’s see I entered the industry in 1980 via a State sponsored program to put people to work in the technology industry.  I went to copier training school for a good 12 weeks to learn how Read More