Editors Blog

Master IT Service Providers: Will They Continue Being the Masters?

After experiencing master service providers first hand as the COO with a very successful managed IT security and services firm, I wanted to share some thoughts regarding how I see the future of
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Giving, Rather than Giving Up, Spurs Y Soft Difference Maker Vaclav Muchna

It might be a bit of an exaggeration to say that Vaclav Muchna was destined to become the CEO of a successful technology-based startup company. But considering the pitfall-laden path that
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The Curious World of Integration Platforms as a Service (iPaaS)

The consolidation and integration of technologies serves to improve efficiency and reduce bottlenecks for consumers, the enterprise, and everything in between. Imagine if you had to use a dozen
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AIS Difference Maker Keven Ellison Personifies What the Power of Marketing Can Do for a Dealership

Having enjoyed a successful 25-plus year career in the world of marketing across a variety of businesses, Keven Ellison was contacted by a business associate from AIS of Las Vegas. She told
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What are CDA Office Equipment Dealers Learning about Marketing? A Few Highlights from the First CDA Marketing Summit

This piece originally appeared on the GreatAmerica Office Equipment Blog forum. Click here to read other topics of interest to our industry. According to Jessica Collins, a Virginia Commonwealth
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Gift of Faith Provides Guidance for Difference Maker Lee Flood

Faith is a driving influence in the life of Lee Flood, a gift and a set of beliefs he has embraced. But perhaps his gift to others he comes into contact with is empathy. “I take my job very
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Corporate Email Creates Unavoidable Risk

It’s impossible to avoid the risk of phishing attacks entirely, since employees still need to do their jobs, as Kelly Sheridan at Dark Reading puts it. Sheridan points to a recent report from
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Offering the Smart Office/Future Office Platform: A Dealer’s Sales Approach

Our June state of the industry look at smart office/future office innovations provided a glimpse of tools off the beaten MFP path, from interactive white boards to virtual receptionists,
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Difference Maker Tom Callinan Hits the Inside Straight Through Team Member Development

As a seasoned poker player, Tom Callinan has become well versed at calculating odds. Knowing when to muck your hand is at least as important as knowing when to go all in. It entails recognizing
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Even Application of Excellence Enables Difference Maker Ted Gruener to Paint Portrait of Success

Oftentimes, in life and in business, we become handcuffed by a lack of resources necessary to execute a job or task in proper fashion. That presents a quandary: Do you push forward and “make do”
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Attention Sales World…Are You Traveling on the Road Called Relevancy?

The sales world has changed. You can say Father Google, along with technology, has been the catalyst. The shifts have been dynamic, widespread and it’s impacting everyone from those in the
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Xerox Continues its Evolution with Creation of Holding Company

Piece by piece, the future of Xerox Corp. continues to take shape. This week, the company announced that shareholders approved its proposal to adopt the merger agreement pursuant
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