Movers and Shakers

The key to continued success after 25 years on the job is to avoid complacency and take a fresh approach to one’s line of work. For Grace Hellmold, director of marketing communications and events for Sharp Imaging and Information Company of America (SIICA), the thrill of walking Read More

Employee empowerment is one of the critical ingredients required in enabling an office technology dealership, or any business for that matter, to realize its fullest potential. Finding and developing the right individuals who know what to do once the harness is in their hands is Read More

It is at this time of year when we’re reminded of Charles Dickens’ “A Christmas Carol,” the tale of a narrow-minded businessman whose only concern in life was the unrelenting pursuit of profit. Ebeneezer Scrooge’s sense of family and community was nonexistent; any matter that did Read More

While it has been with us for quite some time now, the world of analytics has garnered mainstream attention, particularly in the last 10 years, as we seek to measure opportunity and success through numbers. Perhaps this is an oversimplified interpretation of the movement, but Read More

Someone once told Rick Lingon that “life is made with time and effort.” During a nearly 20-year career, the vice president of sales and marketing at Virginia Business Systems (VBS) of Richmond, VA, has invested in both elements to forge an experience that has been successful and Read More

It is almost all an office equipment dealership can handle in tending to the day-to-day operations—dealing with staff, customers, vendors, suppliers…doing everything that’s necessary to keep the lights on and the venture profitable. After all, how many of us have the time, Read More

There are several ways one can view an obstacle. It can either be a roadblock or deterrent to your ultimate goal, or it can merely serve as a bump in the road. Those with big-picture perspective will opt for the latter, every time out. Glenn Laverty, senior vice president, Ricoh Read More

It really comes as no surprise that some of the most intelligent and transformative performers in the world of technology innovation embark on a never-ending quest for knowledge that merely begins from the time they emerge from university, touting degrees without a sense of Read More

If any chief executive has earned the right to be cloistered in a proverbial ivory tower, it would be Jim Cerkleski. He is the CEO of Clover Holdings, a company with annual revenue in excess of $1 billion, backed by more than 19,000 employees and 60 locations in 18 countries. It Read More

A sad but true fact of human nature is that bad news travels faster than good news. The key to success in the office technology industry is the ability to control that message, and the best way to do that is to ensure customers rave much louder than they rant when it comes to Read More

All of us are guilty, to an extent, of getting lost deep in the weeds of life’s daily challenges, sometimes taking for granted the most meaningful aspects of life before getting jettisoned from the mortal coil. In that vein, the value of a successful life cannot be measured in Read More

There are those people who simply feel uncomfortable talking about themselves, and Larry White certainly is one of them. The senior vice president of sales, Americas, for Toshiba America Business Solutions would rather extol the virtues of others, insisting that “I’m the most Read More

If you’re in need of a snap decision, then John Hey probably isn’t your man. But he definitely should be. He has enjoyed a long and colorful journey through the office technology world. From a 10-year stint with his father, Don, at the D.C. Hey Co. dealership in Minneapolis (and Read More

The list of professionals who have positively impacted their businesses and clients in the office technology world is tremendous, as the 2017 ENX Magazine Difference Makers list will attest. But there’s something to be said for those individuals who invest their time and Read More

One of the fundamental truths of life is that the joy is in the journey, the process that takes us from point A to point B rather than a laundry list of goals to be checked off a bucket list. For Jane O’Brien, both business and life present an opportunity to slow down and enjoy Read More