Editor’s Blog: Between the Lines

The most memorable moment in the career of Melissa Confalone was so gratifying and impactful, she would one day take advantage of the opportunity to pay it forward. It was equally special the second time around. It was 12 years ago when Confalone, then the general sales manager Read More

Those of a certain age can chuckle at the thought of older people struggling with technology. Remember grandmom trying to use a television remote for the first time? Or that time when your father opened 47 windows when attempting to board the information superhighway. And we Read More

If it can be said that confidence comes with experience, perhaps validation is an optimal place holder for the new and unproven. And for those brave enough to become salespeople, there’s a mental pendulum that swings between cockiness and imposter syndrome during that critical Read More

It won’t be long until someone notes on social media that there are only 20 (or so) Fridays left until Christmas. That’s a bit of a stretch, since certain parts of the country have yet to enjoy consistently warm weather, and we still have a little more than three weeks until the Read More

Hannah O’Donnell was practically in a trance as she approached the stage during GreatAmerica Financial Service’s annual awards banquet. Her name had just been called as the organization’s Rookie of the Year—given to outstanding new employees for their exceptional first-year Read More

Email is still the most common attack vector for cyber threats, according to a new report from Barracuda. The researchers found that one in four emails during February 2025 was either malicious or spam. HTML attachments were the most common file type used in phishing emails. “One Read More

Mike Lepper freely admits that he’s addicted to success. Suffice to say, the dealership under Lepper’s guidance—Impact Networking of Lake Forest, Illinois—hopes there is no remedy for curing chronic competitiveness. It’s baked into his ascension to the top leadership role at the Read More

When the Business Products Council Association (BPCA) board began vetting topics for its spring best practices conference, it didn’t need to look far for inspiration. Noting the success of the Executive Connection Summit (ECS), held annually in Arizona, several BPCA directors and Read More

In his younger years, Erik Crane had two great loves in his life: his wife Heidi and coaching basketball. That kind of information will invariably cause someone—a friend or a family member perhaps—to pose the challenge “What if you had to choose one or the other? Which would it Read More

If industry transactions meant punching a hole in a card, a-la a customer loyalty program, CDS would probably be eligible for a free transaction by now. Earlier this week, the Pine Brook, New Jersey-based dealership consummated its 17th deal via the addition of IT Business Read More

Joe Dellaposta is not afraid to admit that he loves numbers, and following where they go has served him well as COO of Doing Better Business in Altoona, Pennsylvania. Whether it’s the Small Business Administration or the Select Dealer Group (SDG) peer association, he’s learned Read More

There’s a line from the movie “Ricky Balboa” where the protagonist observes, “… it ain’t about how hard you hit. It’s about how hard you can get hit and keep moving forward. How much you can take and keep moving forward. That’s how winning is done.” Ivan Mayorga Read More

Here in the northeast, spring is finally showing signs that it is ready to emerge. Baseball season is in full swing, as are hockey playoffs, and if you follow either league with regularity, you’re bound to see multiple examples of industry dealerships and manufacturers that have Read More

In what has become an annual harbinger of spring, ENX Magazine is announcing its latest class of Difference Makers. Each year, we turn to our readers to furnish the shining examples of individuals who, as the name suggests, make a difference in the daily machinations of their Read More

After a couple years of heavy merger and acquisition traffic coming out of the pandemic, the volume of deals curtailed slightly in 2023 and 2024, by our estimates. It’s easy to say that pent-up demand from the 2020 debacle opened the door to a spike in activity. Still, 20 Read More