Human Resources

The Pandemic, a Gray Swan Event, Provides Great Opportunities for Industry

“Apple employees oppose return-to-office.” “I only work half days at home, why go into the office?” “I’m not going to give up the freedom of working from home!” “Help Wanted!” These are all recent headlines that illustrate current trends in the labor market. The headlines
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Hiring in a Pandemic Economy Raises Questions While Providing Opportunity

It’s Tuesday, June 2, and I just finished my last interview before lunch. For me, lunch time usually consists of reading resumés, watching candidate videos and responding to emails. This has been my normal routine for the past three years as I’ve grown my startup recruiting firm,
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Beyond Compensation and Benefits: Promoting Your Dealership as an Employee Destination

Being a few ticks north of the mid-century mark, this reporter clearly remembers the time when the previous generation removed its graduation cap and gown—or mustered out of the service—then picked up a hard hat and lunch pail, which were to become constant companions for the
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Making the Leap into Employee Engagement: Dealers Provide Insight into Value Proposition

Last week, we considered some of the factors that come into play for employment in 2020, including the “ghosting” practice that, while not strictly a 21st-century phenomenon, is indicative of the fluid nature of job-hopping. Onboarding is obviously only a first step, and what
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How Dealers Adjust Hiring Focus, Approach in a Tight Job Market

Now, perhaps more than ever in the last 10 years, is the best time to be in the market for a new job. Not only is unemployment nearing historic lows across much of the nation, but wage growth has been improving. According to Trading Economics and the U.S. Bureau of Economic
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How to Make the Most of On-the-Spot Coaching

The most important role of any manager is coaching. Yet, in this world of “instant everything” by way of the Internet, it seems on-the-spot coaching has gone by the wayside. Coaching never has to be done by Friday at 5, so for a lot of us, it somehow finds itself getting kicked
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The Benefits of a Company Hiring College Interns

For many of us who are in the managed print services industry, we may have an established and aging workforce in place, and that may work well…but sometimes it can be a great experience to bring in some interns from a local college or university to round out the workforce. There
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Three Easy Ways to Win or Lose a Sales Job

Being a recruiter for four years now, primarily a sales recruiter, it’s astonishing to see well-qualified candidates get a thumbs-down during an interview process. “How is that possible?” I would ask myself from time to time. You may or may not believe the simple and easily
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What Can Employers Expect from Generation Z?

Generation Z is here and ready to work, but should you hire them? The short answer is YES. But why? Let’s go over some of the basics between Generation Z and Millennials. How do they compare to their slightly older counterpart? Born between 1995 and 2010, the first group of the
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The Stiffest of Elite Dealer Challenges Remains Recruiting, Maintaining Top-Notch Talent

As we move to the fourth installment of challenges facing our cast of Elite Dealers, we’ve dedicated this piece entirely to one of the biggest obstacles office technology dealerships encounter in growing their business: The ability to recruit and maintain quality employees.
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Prepare to Hire for the New Year

Making a list of objectives is the best way to track a successful recruiting process. Believe it or not, December is one of the best months to recruit top-level candidates. Imagine, these individuals are at home using up their last bit of PTO. They’re deciding whether or n
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Why You Should Hire During the Holidays

As the saying goes, timing is everything. This is extremely true in the recruiting industry. If you’re a client looking to reach headcount with your annual budget, the best time to find a candidate is during the holidays. Here are a couple reasons why the best time to find your
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Human Resources: AIS Talks Transparency with Employees, Star Qualities Sought in Interview Process

The major culture change that transpired at Advanced Imaging Solutions (AIS) of Las Vegas required a reinvention of the dealership as a service organization as opposed to merely being a copier seller. One of the greatest struggles this entails is changing the mindset of clients
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Four Tips to Build a Deep Virtual Bench of Talent

Winning teams in sports, business and in all areas of life have deep benches. Even if your company is fully staffed, taking your eye off the ball when it comes to recruiting is a sign of complacency, which is the kryptonite of success. What if one of your stars decides to take
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Hiring Skill vs. Talent

Good people are hard to find, especially when you do not know what you are looking for. In recruiting we often use the phrase “Searching for Top Talent.” It is important to recognize the difference between talent and skill. While skill is something that is learned over time,
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