Feature Articles

M&A Roundup: Atlantic Addition Deepens Data and AI Capabilities; Kelly Office Solutions Taps Raleigh/Durham Area Again

School may be letting out for the year, but M&A class is still in session following a pair of deals this week. Atlantic Tomorrow’s Office shook the Big Apple by obtaining Interloop, while down in the Carolinas, Kelly Office Solutions swung a deal for KM Data. Here are the
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Fraser Difference Maker Melissa Confalone Shares Memorable Moments

The most memorable moment in the career of Melissa Confalone was so gratifying and impactful, she would one day take advantage of the opportunity to pay it forward. It was equally special the second time around. It was 12 years ago when Confalone, then the general sales manager
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Talking Generative AI: Dealers Add Insights to its Internal and Client Use

As we all know, “The Godfather” saga teaches us many lessons, from “leave the gun, take the cannoli” to never drive to a toll booth in a violent rage while seeking revenge. To that end, we can relate the personas from Francis Ford Coppola’s Magnum Opus to the world of
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OEM Partnership: Ricoh to Sell Brother A4 Products

Ricoh USA Inc. (Ricoh) and Brother International Corporation-USA (Brother) announced Wednesday that the companies have entered into a strategic alliance in the U.S. that jointly provides a comprehensive portfolio of A4 office print solutions. The companies will remain separate
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AI Phobic: Fear of the Unknown Adds Drag on Acceptance Rate for Dealers, Clients

Those of a certain age can chuckle at the thought of older people struggling with technology. Remember grandmom trying to use a television remote for the first time? Or that time when your father opened 47 windows when attempting to board the information superhighway. And we
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Graffen Deal Keeps M&A Motor Revving for Doceo

Timing, opportunity and fit. These are three strategic criteria driving Doceo’s acquisition strategy for the balance of 2025. But perhaps ‘accelerated’ is the adjective that best describes CEO John Lewis’ track record since the beginning of 2024.  This week’s acquisition of the
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Boost of Confidence Pushed eGoldFax Difference Maker RJ Shephard Toward Greatness

If it can be said that confidence comes with experience, perhaps validation is an optimal place holder for the new and unproven. And for those brave enough to become salespeople, there’s a mental pendulum that swings between cockiness and imposter syndrome during that critical
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Coordinated Business Systems Captures BBB 2025 Torch Award for Ethics

The Better Business Bureau Serving Minnesota and North Dakota named Coordinated Business Systems of Burnsville, Minnesota, as the winner of the 2025 Torch Award for Ethics for firms with 100 or more employees. “Winning the Torch Award for Ethics reinforces what we have believed
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It’s Beginning to Look a Lot Like…Executive Connection Summit? 2026 Agenda Taking Shape

It won’t be long until someone notes on social media that there are only 20 (or so) Fridays left until Christmas. That’s a bit of a stretch, since certain parts of the country have yet to enjoy consistently warm weather, and we still have a little more than three weeks until the
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Laundry List of Honors Proves GreatAmerica Difference Maker Hannah O’Donnell is Still Going Places

Hannah O’Donnell was practically in a trance as she approached the stage during GreatAmerica Financial Service’s annual awards banquet. Her name had just been called as the organization’s Rookie of the Year—given to outstanding new employees for their exceptional first-year
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Konica Minolta’s Dispatcher Stratus Wins 2025 Pick Award from Keypoint Intelligence

Konica Minolta Business Solutions U.S.A. Inc. (Konica Minolta) announced it received a BLI 2025 Pick Award from Keypoint Intelligence for its Dispatcher Stratus workflow automation solution. Keypoint Intelligence is the world’s leading and independent evaluator of document
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Xerox Recognized as Leader in Quocirca’s 2025 Cloud Print Services Landscape

Xerox announced that it has been named a leader in Quocirca’s Cloud Print Services Landscape 2025 for the fourth consecutive year. This annual report highlights key market trends for cloud print services and solutions and identifies market leaders based on depth of service and
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Email Remains the Top Attack Vector for Cyberattacks

Email is still the most common attack vector for cyber threats, according to a new report from Barracuda. The researchers found that one in four emails during February 2025 was either malicious or spam. HTML attachments were the most common file type used in phishing emails. “One
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A Prime Market for Secure IT Solutions Keeps Usherwood Office Technology on Growth Path

While Usherwood Office Technology may have recently opened its fourth location in Massachusetts, the new Springfield office does not represent the finish line when it comes to northeastern growth. In fact, the Syracuse, New York-based family dealership continues to position
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Impact Difference Maker Mike Lepper Balances Zest for Success with Personnel Development

Mike Lepper freely admits that he’s addicted to success. Suffice to say, the dealership under Lepper’s guidance—Impact Networking of Lake Forest, Illinois—hopes there is no remedy for curing chronic competitiveness. It’s baked into his ascension to the top leadership role at the
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