{"id":9334,"date":"2013-08-01T01:34:55","date_gmt":"2013-08-01T05:34:55","guid":{"rendered":"http:\/\/www.enxmag.com\/twii\/?p=9334"},"modified":"2014-11-04T19:00:55","modified_gmt":"2014-11-05T00:00:55","slug":"workcentre-7425-style-fault-code-list-part-i","status":"publish","type":"post","link":"http:\/\/www.enxmag.com\/twii\/tech-tip\/2013\/08\/workcentre-7425-style-fault-code-list-part-i\/","title":{"rendered":"WorkCentre\u00ae 7425 style: Fault Code List &#8211; Part I"},"content":{"rendered":"<p class=\"auto-style356\" align=\"left\"><strong>WorkCentre\u00ae 7425 style: Fault Code List &#8211; Part I <\/strong><br \/>\n<strong>Xerox\u00ae WorkCentre 7425, 7428, 7435 &amp; 7525, 7535, 7545, 7556<\/strong><\/p>\n<div class=\"auto-style73\">\n<p>This month, let\u2019s have a look at the technical information for the Xerox\u00ae 7425 family and the newer 7525 family of full color copiers and multifunction machines. We\u2019ve taken apart the fusers and rebuilt the drum cartridges in past articles. Now it\u2019s time to check out the Status Code meanings, and learn how to reset the ones which require resetting. From everything I\u2019ve seen and heard these are truly excellent pieces of equipment&#8211;they are extremely popular and well worth learning about.<\/p>\n<div id=\"attachment_9336\" style=\"width: 154px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-9336\" loading=\"lazy\" class=\"size-full wp-image-9336\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2014\/11\/copier.jpg\" alt=\"7425 Copier\" width=\"144\" height=\"178\" \/><p id=\"caption-attachment-9336\" class=\"wp-caption-text\">7425 Copier<\/p><\/div>\n<p><span class=\"auto-style377\">Below are the basic meanings behind many of the codes which you may be facing. I noticed that the list is very similar to other styles of Xerox full color machines, in particular the DC250 style. The complete list is extremely long and has tons of stuff you\u2019ll likely never see, so this will be an abbreviated list but the most common and useful stuff is included.<\/span><\/p>\n<p><img loading=\"lazy\" class=\"aligncenter size-full wp-image-9863\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2013\/08\/fault1.jpg\" alt=\"WorkCentre\u00ae 7425 style\u2026 Technical Information - Part I (Fault\" width=\"1235\" height=\"2621\" srcset=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2013\/08\/fault1.jpg 1235w, http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2013\/08\/fault1-141x300.jpg 141w, http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2013\/08\/fault1-482x1024.jpg 482w\" sizes=\"(max-width: 1235px) 100vw, 1235px\" \/><\/p>\n<p><img loading=\"lazy\" class=\"aligncenter size-full wp-image-9862\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2013\/08\/fault2.jpg\" alt=\"WorkCentre\u00ae 7425 style\u2026 Technical Information - Part I (Fault\" width=\"1206\" height=\"2698\" srcset=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2013\/08\/fault2.jpg 1206w, http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2013\/08\/fault2-134x300.jpg 134w\" sizes=\"(max-width: 1206px) 100vw, 1206px\" \/><\/p>\n<p>&nbsp;<\/p>\n<p><img loading=\"lazy\" class=\"aligncenter size-full wp-image-9861\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2013\/08\/fault3.jpg\" alt=\"WorkCentre\u00ae 7425 style\u2026 Technical Information - Part I (Fault\" width=\"1211\" height=\"2674\" \/><img loading=\"lazy\" class=\"aligncenter size-full wp-image-9860\" src=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2013\/08\/fault4.jpg\" alt=\"WorkCentre\u00ae 7425 style\u2026 Technical Information - Part I (Fault\" width=\"1232\" height=\"1206\" srcset=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2013\/08\/fault4.jpg 1232w, http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2013\/08\/fault4-300x293.jpg 300w, http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2013\/08\/fault4-1024x1002.jpg 1024w\" sizes=\"(max-width: 1232px) 100vw, 1232px\" \/><\/p>\n<p><span class=\"auto-style377\">Clearing some fault codes from Diagnostics:<\/span><br class=\"auto-style377\" \/> <br class=\"auto-style377\" \/> <span class=\"auto-style377\">* Fuser Heat Control problems (010-319), Overheat problems (010-320 \/ 010-333), and Fuser Paper Wrap failure (010-337): read below about how to reset NVM value 744-455 back to \u20180\u2019.<\/span><br class=\"auto-style377\" \/> <br class=\"auto-style377\" \/> <span class=\"auto-style377\">Clearing some fault codes from Diagnostics:<img loading=\"lazy\" src=\"http:\/\/www.enxmag.com\/2013_months\/aug2013\/p5%20b.jpg\" alt=\"\" width=\"600\" height=\"124\" \/><\/span><br class=\"auto-style377\" \/> <br class=\"auto-style377\" \/> <span class=\"auto-style377\">* Fuser Heat Control problems (010-319), Overheat problems (010-320 \/ 010-333), and Fuser Paper Wrap failure (010-337): read below about how to reset NVM value 744-455 back to \u20180\u2019.<\/span><br class=\"auto-style377\" \/> <br class=\"auto-style377\" \/> <span class=\"auto-style377\">** ATC Sensor failures (092-665 thru 092-668): read about how to reset NVM values and refer to the following chart for <\/span> <br class=\"auto-style377\" \/> <span class=\"auto-style377\">which NVM settings to set back to \u20180\u2019:<\/span><br class=\"auto-style377\" \/> <br class=\"auto-style377\" \/> <span class=\"auto-style377\">*** IBT Belt Home Sensor Failure (094-324): read below about how to reset NVM value 746-966 back to \u20180\u2019.<\/span><br class=\"auto-style377\" \/> <br class=\"auto-style377\" \/> <span class=\"auto-style377\">**** HFSI (High Frequency Service Items) (094-417 thru 094-422): read below about how to reset HFSI counters for the various consumable parts.<\/span><br class=\"auto-style377\" \/> <br class=\"auto-style377\" \/> <span class=\"auto-style377\">To reset any of the NVM values you will need to first enter Diagnostic Mode (CE Mode). Press and hold the \u20180\u2019 button for 5 seconds, then while you\u2019re still holding \u20180\u2019, press \u2018Start\u2019. <\/span><br class=\"auto-style377\" \/> <span class=\"auto-style377\">This will bring up the CE Passcode screen. Enter \u20186789\u2019 at the prompt and touch \u201cConfirm.\u201d Next, press the \u201cMachine Status\u201d button. Select \u201cTools\u201d followed by \u201cSystem Settings.\u201d Now in the \u201cGroup\u201d column, choose \u201cCommon Service Settings\u201d and in the \u201cFeatures\u201d column, scroll down and choose \u201cMaintenance \/ Diagnostics.\u201d <\/span> <br class=\"auto-style377\" \/> <br class=\"auto-style377\" \/> <span class=\"auto-style377\">Now that you\u2019re in Diagnostic Mode, you can view the recent status codes by selecting \u201cFaults\u201d and then choosing \u201cShutdown History\u201d and then \u201cLast 40 Faults.\u201d Also from the \u201cMaintenance \/ Diagnostics\u201d screen, you can choose \u201cNVM Read \/ Write.\u201d <\/span><br class=\"auto-style377\" \/> <br class=\"auto-style377\" \/> <span class=\"auto-style377\">Next enter the \u201cChain \/ Link\u201d code. The \u201cChain\u201d is the first part of the code and the \u201cLink\u201d is the second part of a code. For example, if you want to go into 752-315, the Chain would be \u2018752\u2019, and the Link would be \u2018315\u2019. When you put in a NVM code and then select \u201cConfirm \/ Change\u201d on the touchscreen, the current value will show up. Enter a \u20180\u2019 in the \u201cNew Value\u201d column and touch \u201cSave.\u201d <\/span> <br class=\"auto-style377\" \/> <br class=\"auto-style377\" \/> <span class=\"auto-style377\">When you\u2019re done, to exit diagnostics you can press and hold the \u20180\u2019 key and press \u201cStart\u201d while you\u2019re still holding \u20180\u2019.<\/span><br class=\"auto-style377\" \/> <br class=\"auto-style377\" \/> <span class=\"auto-style377\">Finally, the HFSI counters can be reset by the user fairly easily. Press the \u201cMachine Status\u201d button and select the \u201cSupplies\u201d tab on the control console. Select the consumable you want to reset and press \u201cReset Counter\u201d on the screen. <\/span> <br class=\"auto-style377\" \/> <br class=\"auto-style377\" \/> <span class=\"auto-style377\">The user also gets to enjoy some level of control, including a rather advanced \u201cColor Correction\u201d process, by logging into User Tools Mode. Press \u201cLogin\/out\u201d after logging in. If there are multiple users to choose from, then you\u2019ll need to select \u201cSystem Administrator.\u201d Next enter the customer \u201cLogin ID\u201d (the default is \u2018Admin\u2019) and then enter the password (the default is \u20181111\u2019). <\/span> <br class=\"auto-style377\" \/> <br class=\"auto-style377\" \/> <span class=\"auto-style377\">That\u2019s it for this month! Next month we\u2019ll dig a little more into the Diagnostic Mode on these same machines. Stay cool!<\/span><\/p>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>WorkCentre\u00ae 7425 style: Fault Code List &#8211; Part I Xerox\u00ae WorkCentre 7425, 7428, 7435 &amp; 7525, 7535, 7545, 7556 This month, let\u2019s have a look at the technical information for the Xerox\u00ae 7425 family and the newer 7525 family of full color copiers and multifunction machines. We\u2019ve taken apart the fusers and rebuilt the drum cartridges in past articles. Now it\u2019s time to check out the Status Code meanings, and learn how to reset the ones which require resetting. From everything I\u2019ve seen and heard these are truly excellent pieces of equipment&#8211;they are extremely popular and well worth learning about. Below are the basic meanings behind many of the codes which you may be facing. I noticed that the list is very similar to other styles of Xerox full color machines, in particular the DC250 style. The complete list is extremely long and has tons of stuff you\u2019ll likely never see, so this will be an abbreviated list but the most common and useful stuff is included. &nbsp; Clearing some fault codes from Diagnostics: * Fuser Heat Control problems (010-319), Overheat problems (010-320 \/ 010-333), and Fuser Paper Wrap failure (010-337): read below about how to reset NVM value 744-455 back to \u20180\u2019. Clearing some fault codes from Diagnostics: * Fuser Heat Control problems (010-319), Overheat problems (010-320 \/ 010-333), and Fuser Paper Wrap failure (010-337): read below about how to reset NVM value 744-455 back to \u20180\u2019. ** ATC Sensor failures (092-665 thru 092-668): read about how to reset NVM values and refer to the following chart for which NVM settings to set back to \u20180\u2019: *** IBT Belt Home Sensor Failure (094-324): read below about how to reset NVM value 746-966 back to \u20180\u2019. **** HFSI (High Frequency Service Items) (094-417 thru 094-422): read below about how to reset HFSI counters for the various consumable parts. To reset any of the NVM values you will need to first enter Diagnostic Mode (CE Mode). Press and hold the \u20180\u2019 button for 5 seconds, then while you\u2019re still holding \u20180\u2019, press \u2018Start\u2019. This will bring up the CE Passcode screen. Enter \u20186789\u2019 at the prompt and touch \u201cConfirm.\u201d Next, press the \u201cMachine Status\u201d button. Select \u201cTools\u201d followed by \u201cSystem Settings.\u201d Now in the \u201cGroup\u201d column, choose \u201cCommon Service Settings\u201d and in the \u201cFeatures\u201d column, scroll down and choose \u201cMaintenance \/ Diagnostics.\u201d Now that you\u2019re in Diagnostic Mode, you can view the recent status codes by selecting \u201cFaults\u201d and then choosing \u201cShutdown History\u201d and then \u201cLast 40 Faults.\u201d Also from the \u201cMaintenance \/ Diagnostics\u201d screen, you can choose \u201cNVM Read \/ Write.\u201d Next enter the \u201cChain \/ Link\u201d code. The \u201cChain\u201d is the first part of the code and the \u201cLink\u201d is the second part of a code. For example, if you want to go into 752-315, the Chain would be \u2018752\u2019, and the Link would be \u2018315\u2019. When you put in a NVM code and then select \u201cConfirm \/ Change\u201d on the touchscreen, the current value will show up. Enter a \u20180\u2019 in the \u201cNew Value\u201d column and touch \u201cSave.\u201d When you\u2019re done, to exit diagnostics you can press and hold the \u20180\u2019 key and press \u201cStart\u201d while you\u2019re still holding \u20180\u2019. Finally, the HFSI counters can be reset by the user fairly easily. Press the \u201cMachine Status\u201d button and select the \u201cSupplies\u201d tab on the control console. Select the consumable you want to reset and press \u201cReset Counter\u201d on the screen. The user also gets to enjoy some level of control, including a rather advanced \u201cColor Correction\u201d process, by logging into User Tools Mode. Press \u201cLogin\/out\u201d after logging in. If there are multiple users to choose from, then you\u2019ll need to select \u201cSystem Administrator.\u201d Next enter the customer \u201cLogin ID\u201d (the default is \u2018Admin\u2019) and then enter the password (the default is \u20181111\u2019). That\u2019s it for this month! Next month we\u2019ll dig a little more into the Diagnostic Mode on these same machines. Stay cool!<\/p>\n","protected":false},"author":64,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[1649,1814,1648],"tags":[],"_links":{"self":[{"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/9334"}],"collection":[{"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/users\/64"}],"replies":[{"embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/comments?post=9334"}],"version-history":[{"count":5,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/9334\/revisions"}],"predecessor-version":[{"id":9864,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/9334\/revisions\/9864"}],"wp:attachment":[{"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/media?parent=9334"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/categories?post=9334"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/tags?post=9334"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}