{"id":69756,"date":"2026-06-04T15:27:48","date_gmt":"2026-06-04T22:27:48","guid":{"rendered":"http:\/\/www.enxmag.com\/twii\/?p=69756"},"modified":"2026-06-04T15:43:55","modified_gmt":"2026-06-04T22:43:55","slug":"sage-advice-moments-helped-shape-ricoh-difference-maker-jon-dunkelberger","status":"publish","type":"post","link":"http:\/\/www.enxmag.com\/twii\/the-week-in-imaging-twii\/editors-blog\/2026\/06\/sage-advice-moments-helped-shape-ricoh-difference-maker-jon-dunkelberger\/","title":{"rendered":"Sage Advice Moments Helped Shape Ricoh Difference Maker Jon Dunkelberger"},"content":{"rendered":"\n<div class=\"wp-block-image\"><figure class=\"alignleft size-medium\"><img loading=\"lazy\" width=\"300\" height=\"300\" src=\"https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2026\/06\/Copilot_20260604_184147-300x300.png\" alt=\"\" class=\"wp-image-69764\" srcset=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2026\/06\/Copilot_20260604_184147-300x300.png 300w, http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2026\/06\/Copilot_20260604_184147.png 1024w, http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2026\/06\/Copilot_20260604_184147-100x100.png 100w, http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2026\/06\/Copilot_20260604_184147-768x768.png 768w, http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2026\/06\/Copilot_20260604_184147-150x150.png 150w, http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2026\/06\/Copilot_20260604_184147-380x380.png 380w, http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2026\/06\/Copilot_20260604_184147-200x200.png 200w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><figcaption>Jon Dunkelberger<\/figcaption><\/figure><\/div>\n\n\n\n<p>Imagine learning how to shoot a basketball and having Michael Jordan teach you. Getting investment lessons from Warren Buffett. Or picture having Robert DeNiro talk to you about the finer points of acting.<\/p>\n\n\n\n<p>Unless you\u2019ve been living on a deserted island until recently, these are all individuals who need no introduction. Most of us will never have the advantage of getting pointers from someone at the top of their profession. But for the lucky few like Jon Dunkelberger, having one of the office technology industry\u2019s heavy hitters explain the ins and outs of the business is a rare and golden opportunity.<\/p>\n\n\n\n<p>Dunkelberger was just cutting his industry teeth with a company called IKON Office Solutions when he was invited to lunch outdoors in Malvern, Pennsylvania. His lunch partner? Mike Dudek. <em>The<\/em> Mike Dudek of Zygoquest Group, the dean of office technology mergers and acquisitions, who has presided over more than 600 transactions during a storied 40+-year career. At the time, Dudek was the vice president of finance for IKON, a $5.5 billion empire. In fact, Dunkelberger reported to Dudek.<\/p>\n\n\n\n<p>\u201cI remember sitting with him at lunch one day and he said, \u2018OK, I\u2019m going to explain this business to you,\u2019\u201d noted Dunkelberger, a 2026 <em>ENX Magazine<\/em> Difference Maker. \u201cAnd he did it in like two minutes! I was able to get it. Here\u2019s a strategy guy, talking about the business at a high level, and he was able to make it work from a very detailed, low level. Anyone who knows Mike can appreciate what it means.\u201d<\/p>\n\n\n\n<p><strong>Notable Influences<\/strong><\/p>\n\n\n\n<p>Dunkelberger enjoyed a number of strong influences who imparted invaluable knowledge, people like Dennis LeStrange (an executive chairman at BlueCrest and another IKON finance pro) who shared insights into being successful. Then there was Paul Ferradino, a former Ricoh vice president now in the packaging industry, who shared a great book title to help Dunkelberger gain insights into solution selling.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"alignright size-medium\"><img loading=\"lazy\" width=\"283\" height=\"300\" src=\"https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2026\/06\/2026-DM-Logo-283x300.png\" alt=\"\" class=\"wp-image-69759\" srcset=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2026\/06\/2026-DM-Logo-283x300.png 283w, http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2026\/06\/2026-DM-Logo-94x100.png 94w, http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2026\/06\/2026-DM-Logo.png 301w\" sizes=\"(max-width: 283px) 100vw, 283px\" \/><\/figure><\/div>\n\n\n\n<p>Being on the receiving end of valuable knowledge has helped shaped a successful career spanning nearly 27 years at Ricoh. He graduated from Susquehanna University with a BS in finance and attained an MBA from Shippensburg University, and has fashioned a strong sales curriculum vitae on the regional and national level for Ricoh. And Dunkelberger is certainly paying it forward as an adjunct professor, teaching classes in sales strategy at the University of South Carolina\u2019s Darla Moore School of Business.<\/p>\n\n\n\n<p>\u201cI love the opportunity to coach aspiring sales professionals,\u201d he said. \u201cI always try to get engaged a couple times per week with a sales professional that\u2019s just getting started, and I like to help dealers onboard their sales reps. Every time I\u2019m on a phone call or in person with someone impressionable who is just starting out, we\u2019ll do a little lesson and I\u2019ll offer suggestions. I hear back from people who say my suggestion worked or that they\u2019re still trying. Those are the kind of things that bring me joy.\u201d<\/p>\n\n\n\n<p><strong>Constantly Learning<\/strong><\/p>\n\n\n\n<p>However, Dunkelberger does not see himself as a finished product. He\u2019s worked with a mentor, Dane Dunston, a speech coach who helps with writing and presentation delivery. Dunkelberger also takes cues from Chris Glover, who works on Ricoh\u2019s dealer division side. The pair struck up a friendship and offer each other feedback. It\u2019s Glover\u2019s approach to presenting that makes him a compelling role model.<\/p>\n\n\n\n<p>\u201cIt\u2019s an example of watching what other people do and appreciating how good they are at it,\u201d Dunkelberger added. \u201cI then try to find my own way to utilize [their style].\u201d&nbsp;<\/p>\n\n\n\n<p>On the home front, Jon and Linda Dunkelberger consider themselves nomads who enjoy moving to new communities and molding homes to suit their taste. The happy couple have 28-year-old twin boys who are thriving in their young careers. Not surprisingly, Dunkelberger loves when they ask for advice and he can impart his life\u2019s experiences. He loves to fish, golf and travel, and has a passion for rescue dogs. He especially loves doing sales instruction at the Darla Moore School of Business, where he can challenge the students, and vice versa. <\/p>\n\n\n\n<p>\u201cThe people I\u2019ve had in classes over the last five years are now influencers that companies like ours have to work with out in the business world,\u201d Dunkelberger added. \u201cIt\u2019s been very helpful and rewarding.\u201d<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" width=\"1024\" height=\"394\" src=\"https:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2026\/06\/Fun-Facts-Header.png\" alt=\"\" class=\"wp-image-69757\" srcset=\"http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2026\/06\/Fun-Facts-Header.png 1024w, http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2026\/06\/Fun-Facts-Header-300x115.png 300w, http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2026\/06\/Fun-Facts-Header-100x38.png 100w, http:\/\/www.enxmag.com\/twii\/wp-content\/uploads\/2026\/06\/Fun-Facts-Header-768x296.png 768w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><strong>The high school version of me wanted to be a:<\/strong> Banker<\/p>\n\n\n\n<p><strong>Celebrities you have met:<\/strong> Julius Irving, Dr. J<\/p>\n\n\n\n<p><strong>Favorite book or movie:<\/strong> Theodore Roosevelt biography (book) and \u201cLast of the Mohicans\u201d (movie)<\/p>\n\n\n\n<p><strong>Favorite food:<\/strong> Pepperoni Pizza<\/p>\n\n\n\n<p><strong>Person you&#8217;d most like to meet: <\/strong>John Kruk<\/p>\n\n\n\n<p><strong>Dream vacation destination:<\/strong> Greek Islands<\/p>\n\n\n\n<p><strong>Guilty pleasure:<\/strong> Micro brews Most prized possession: Signed Philadelphia Eagles jacket<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Imagine learning how to shoot a basketball and having Michael Jordan teach you. Getting investment lessons from Warren Buffett. Or picture having Robert DeNiro talk to you about the finer points of acting. Unless you\u2019ve been living on a deserted island until recently, these are all individuals who need no introduction. Most of us will never have the advantage of getting pointers from someone at the top of their profession. But for the lucky few like Jon Dunkelberger, having one of the office technology industry\u2019s heavy hitters explain the ins and outs of the business is a rare and golden opportunity. Dunkelberger was just cutting his industry teeth with a company called IKON Office Solutions when he was invited to lunch outdoors in Malvern, Pennsylvania. His lunch partner? Mike Dudek. The Mike Dudek of Zygoquest Group, the dean of office technology mergers and acquisitions, who has presided over more than 600 transactions during a storied 40+-year career. At the time, Dudek was the vice president of finance for IKON, a $5.5 billion empire. In fact, Dunkelberger reported to Dudek. \u201cI remember sitting with him at lunch one day and he said, \u2018OK, I\u2019m going to explain this business to you,\u2019\u201d noted Dunkelberger, a 2026 ENX Magazine Difference Maker. \u201cAnd he did it in like two minutes! I was able to get it. Here\u2019s a strategy guy, talking about the business at a high level, and he was able to make it work from a very detailed, low level. Anyone who knows Mike can appreciate what it means.\u201d Notable Influences Dunkelberger enjoyed a number of strong influences who imparted invaluable knowledge, people like Dennis LeStrange (an executive chairman at BlueCrest and another IKON finance pro) who shared insights into being successful. Then there was Paul Ferradino, a former Ricoh vice president now in the packaging industry, who shared a great book title to help Dunkelberger gain insights into solution selling. Being on the receiving end of valuable knowledge has helped shaped a successful career spanning nearly 27 years at Ricoh. He graduated from Susquehanna University with a BS in finance and attained an MBA from Shippensburg University, and has fashioned a strong sales curriculum vitae on the regional and national level for Ricoh. And Dunkelberger is certainly paying it forward as an adjunct professor, teaching classes in sales strategy at the University of South Carolina\u2019s Darla Moore School of Business. \u201cI love the opportunity to coach aspiring sales professionals,\u201d he said. \u201cI always try to get engaged a couple times per week with a sales professional that\u2019s just getting started, and I like to help dealers onboard their sales reps. Every time I\u2019m on a phone call or in person with someone impressionable who is just starting out, we\u2019ll do a little lesson and I\u2019ll offer suggestions. I hear back from people who say my suggestion worked or that they\u2019re still trying. Those are the kind of things that bring me joy.\u201d Constantly Learning However, Dunkelberger does not see himself as a finished product. He\u2019s worked with a mentor, Dane Dunston, a speech coach who helps with writing and presentation delivery. Dunkelberger also takes cues from Chris Glover, who works on Ricoh\u2019s dealer division side. The pair struck up a friendship and offer each other feedback. It\u2019s Glover\u2019s approach to presenting that makes him a compelling role model. \u201cIt\u2019s an example of watching what other people do and appreciating how good they are at it,\u201d Dunkelberger added. \u201cI then try to find my own way to utilize [their style].\u201d&nbsp; On the home front, Jon and Linda Dunkelberger consider themselves nomads who enjoy moving to new communities and molding homes to suit their taste. The happy couple have 28-year-old twin boys who are thriving in their young careers. Not surprisingly, Dunkelberger loves when they ask for advice and he can impart his life\u2019s experiences. He loves to fish, golf and travel, and has a passion for rescue dogs. He especially loves doing sales instruction at the Darla Moore School of Business, where he can challenge the students, and vice versa. \u201cThe people I\u2019ve had in classes over the last five years are now influencers that companies like ours have to work with out in the business world,\u201d Dunkelberger added. \u201cIt\u2019s been very helpful and rewarding.\u201d The high school version of me wanted to be a: Banker Celebrities you have met: Julius Irving, Dr. J Favorite book or movie: Theodore Roosevelt biography (book) and \u201cLast of the Mohicans\u201d (movie) Favorite food: Pepperoni Pizza Person you&#8217;d most like to meet: John Kruk Dream vacation destination: Greek Islands Guilty pleasure: Micro brews Most prized possession: Signed Philadelphia Eagles jacket<\/p>\n","protected":false},"author":166,"featured_media":69764,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[3626,80,1650,82,84,1638],"tags":[4691],"_links":{"self":[{"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/69756"}],"collection":[{"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/users\/166"}],"replies":[{"embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/comments?post=69756"}],"version-history":[{"count":3,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/69756\/revisions"}],"predecessor-version":[{"id":69765,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/69756\/revisions\/69765"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/media\/69764"}],"wp:attachment":[{"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/media?parent=69756"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/categories?post=69756"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/tags?post=69756"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}