{"id":64423,"date":"2025-04-03T13:22:36","date_gmt":"2025-04-03T20:22:36","guid":{"rendered":"http:\/\/www.enxmag.com\/twii\/?p=64423"},"modified":"2025-04-03T13:29:23","modified_gmt":"2025-04-03T20:29:23","slug":"building-your-culture-dealers-have-some-ideas-that-may-help","status":"publish","type":"post","link":"http:\/\/www.enxmag.com\/twii\/the-week-in-imaging-twii\/editors-blog\/2025\/04\/building-your-culture-dealers-have-some-ideas-that-may-help\/","title":{"rendered":"Building Your Culture? Dealers Offer Sources that May Help"},"content":{"rendered":"\n
\"\"<\/figure><\/div>\n\n\n\n

We\u2019re sending our March State of the Industry report on corporate culture into overtime. Or April, whichever you prefer. This magazine was \u201craised\u201d not to waste any information dealers may find valuable.<\/p>\n\n\n\n

This final look at corporate culture offers sources for developing and maintaining a desirable company culture that you may find useful, courtesy of your dealer amigos. Yes, we know you can use Google search, but when your contemporaries have already done the legwork and highly recommend certain books, blogs, programs, courses, etc., why not take advantage of it?<\/p>\n\n\n\n

Here are their ideas. If you have some of your own, feel free to shoot me an email and maybe we can do a follow-up piece.<\/p>\n\n\n\n

\"\"
Chris Taylor, Fisher’s Technology<\/figcaption><\/figure><\/div>\n\n\n\n

Whether it\u2019s books, guest speakers or online content, Fisher\u2019s Technology of Boise, Idaho is always keen to ferret out ideas that are applicable. According to CEO Chris Taylor, the best ideas are culled and repurposed as Fisher\u2019s content (\u201cWe Fisher-ize them\u201d), with appropriate changes that make it more relevant for his team.<\/p>\n\n\n\n

He also touts a number of books as being particularly compelling, including \u201cGetting Naked: A Business Fable About Shedding the Three Fears That Sabotage Client Loyalty,\u201d which has been helpful. \u201cIt\u2019s about vulnerability in the sales process and consultancy process,\u201d he said.<\/p>\n\n\n\n

Top Reads<\/strong><\/p>\n\n\n\n

That work was authored by Patrick Lencioni, as was another title Taylor highly recommends, \u201cThe Truth About Employee Engagement: A Fable About Addressing the Three Root Causes of Job Misery.\u201d Another is \u201cThe Five Dysfunctions of a Team: A Leadership Fable.\u201d He also advocates for \u201cLeadership and Self-Deception\u201d by The Arbinger Institute.<\/p>\n\n\n\n

Another great title that\u2019s helped is \u201cCoach to Coach: An Empowering Story About How to Be a Great Leader,\u201d written by Martin Rooney, whom Taylor invited to speak at a Copier Dealers Association meeting. \u201cAs leaders, we\u2019re really coaches, and the book talks about what coaching means,\u201d he added.<\/p>\n\n\n\n

\u201cThe Infinite Game\u201d by Simon Sinek helps, among other things, to keep leaders focused on their culture. A short read, \u201cThe Power of Ted,\u201d stands for \u2018the empowerment dynamic\u2019 and includes ideas on escaping office drama.<\/p>\n\n\n\n

Art of Winning<\/strong><\/p>\n\n\n\n

\"\"
James Loffler, Loffler Companies<\/figcaption><\/figure><\/div>\n\n\n\n

A number of books and a particular seminar have been instrumental and have \u201ctaken root in our organization,\u201d notes James Loffler, president of Loffler Companies in St. Louis Park, Minnesota. One is \u201cMake a Difference,\u201d by Dr. Larry Little, which examines communication styles, from the aggressive people who \u201cspeak in bullets\u201d to the ultra-detailed people who will \u201cwrite a short story.\u201d It\u2019s ultimately a guide for effective communications.<\/p>\n\n\n\n

Other titles Loffler recommends are \u201cExtreme Ownership: How U.S. Navy SEALs Lead and Win\u201d and \u201cThe Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win,\u201d both by Jocko Willink and Leif Babin.<\/p>\n\n\n\n

On the seminar side, Loffler Companies participate in the EntreLeadership Summit by Dave Ramsey. The dealer has access to the online course content for a month, and it\u2019s helped to bolster the company\u2019s leadership chops.<\/p>\n\n\n\n

\u201cFor a month, people will take different curriculum, based on what they\u2019re passionate about and want to improve upon,\u201d Loffler noted. \u201cThat\u2019s become a part of who we are and what we do. It has some great online resources.\u201d<\/p>\n\n\n\n

Gaining Traction<\/strong><\/p>\n\n\n\n

\"\"
Dean Swenson, TSG<\/figcaption><\/figure><\/div>\n\n\n\n

When a company surrounds itself with like-minded people with similar core values, it unlocks that firm\u2019s potential, according to Dean Swenson, president of The Swenson Group in Livermore, California. He feels blessed to have a strong family environment, led by quality people who are all attuned to the dealer\u2019s needs and goals.<\/p>\n\n\n\n

\u201cI may sound like a broken record, but the Traction process has been instrumental in helping us communicate the company\u2019s vision and core values, improve communication and stay focused on the most important \u2018vital few,\u2019\u201d he said.<\/p>\n\n\n\n

\"\"
Jeff Walker, Datamax<\/figcaption><\/figure><\/div>\n\n\n\n

Lastly, Datamax offers a few resources that may be useful to fellow dealers. HR programs by Riordan and Associates have been particularly impactful, according to Jeff Walker, marketing communications manager. The dealer\u2019s go-to author is Ken Blanchard, particularly \u201cGung Ho! Turn on the People in Any Organization\u201d and \u201cRaving Fans: A Revolutionary Approach to Customer Service.\u201d<\/p>\n","protected":false},"excerpt":{"rendered":"

We\u2019re sending our March State of the Industry report on corporate culture into overtime. Or April, whichever you prefer. This magazine was \u201craised\u201d not to waste any information dealers may find valuable. This final look at corporate culture offers sources for developing and maintaining a desirable company culture that you may find useful, courtesy of your dealer amigos. Yes, we know you can use Google search, but when your contemporaries have already done the legwork and highly recommend certain books, blogs, programs, courses, etc., why not take advantage of it? Here are their ideas. If you have some of your own, feel free to shoot me an email and maybe we can do a follow-up piece. Whether it\u2019s books, guest speakers or online content, Fisher\u2019s Technology of Boise, Idaho is always keen to ferret out ideas that are applicable. According to CEO Chris Taylor, the best ideas are culled and repurposed as Fisher\u2019s content (\u201cWe Fisher-ize them\u201d), with appropriate changes that make it more relevant for his team. He also touts a number of books as being particularly compelling, including \u201cGetting Naked: A Business Fable About Shedding the Three Fears That Sabotage Client Loyalty,\u201d which has been helpful. \u201cIt\u2019s about vulnerability in the sales process and consultancy process,\u201d he said. Top Reads That work was authored by Patrick Lencioni, as was another title Taylor highly recommends, \u201cThe Truth About Employee Engagement: A Fable About Addressing the Three Root Causes of Job Misery.\u201d Another is \u201cThe Five Dysfunctions of a Team: A Leadership Fable.\u201d He also advocates for \u201cLeadership and Self-Deception\u201d by The Arbinger Institute. Another great title that\u2019s helped is \u201cCoach to Coach: An Empowering Story About How to Be a Great Leader,\u201d written by Martin Rooney, whom Taylor invited to speak at a Copier Dealers Association meeting. \u201cAs leaders, we\u2019re really coaches, and the book talks about what coaching means,\u201d he added. \u201cThe Infinite Game\u201d by Simon Sinek helps, among other things, to keep leaders focused on their culture. A short read, \u201cThe Power of Ted,\u201d stands for \u2018the empowerment dynamic\u2019 and includes ideas on escaping office drama. Art of Winning A number of books and a particular seminar have been instrumental and have \u201ctaken root in our organization,\u201d notes James Loffler, president of Loffler Companies in St. Louis Park, Minnesota. One is \u201cMake a Difference,\u201d by Dr. Larry Little, which examines communication styles, from the aggressive people who \u201cspeak in bullets\u201d to the ultra-detailed people who will \u201cwrite a short story.\u201d It\u2019s ultimately a guide for effective communications. Other titles Loffler recommends are \u201cExtreme Ownership: How U.S. Navy SEALs Lead and Win\u201d and \u201cThe Dichotomy of Leadership: Balancing the Challenges of Extreme Ownership to Lead and Win,\u201d both by Jocko Willink and Leif Babin. On the seminar side, Loffler Companies participate in the EntreLeadership Summit by Dave Ramsey. The dealer has access to the online course content for a month, and it\u2019s helped to bolster the company\u2019s leadership chops. \u201cFor a month, people will take different curriculum, based on what they\u2019re passionate about and want to improve upon,\u201d Loffler noted. \u201cThat\u2019s become a part of who we are and what we do. It has some great online resources.\u201d Gaining Traction When a company surrounds itself with like-minded people with similar core values, it unlocks that firm\u2019s potential, according to Dean Swenson, president of The Swenson Group in Livermore, California. He feels blessed to have a strong family environment, led by quality people who are all attuned to the dealer\u2019s needs and goals. \u201cI may sound like a broken record, but the Traction process has been instrumental in helping us communicate the company\u2019s vision and core values, improve communication and stay focused on the most important \u2018vital few,\u2019\u201d he said. Lastly, Datamax offers a few resources that may be useful to fellow dealers. HR programs by Riordan and Associates have been particularly impactful, according to Jeff Walker, marketing communications manager. The dealer\u2019s go-to author is Ken Blanchard, particularly \u201cGung Ho! Turn on the People in Any Organization\u201d and \u201cRaving Fans: A Revolutionary Approach to Customer Service.\u201d<\/p>\n","protected":false},"author":166,"featured_media":64424,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[80,1650,82,1638],"tags":[2170,3836,863,560,1011],"_links":{"self":[{"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/64423"}],"collection":[{"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/users\/166"}],"replies":[{"embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/comments?post=64423"}],"version-history":[{"count":3,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/64423\/revisions"}],"predecessor-version":[{"id":64427,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/posts\/64423\/revisions\/64427"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/media\/64424"}],"wp:attachment":[{"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/media?parent=64423"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/categories?post=64423"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/www.enxmag.com\/twii\/wp-json\/wp\/v2\/tags?post=64423"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}